The following table lists the wireless carriers that have approved Cisco cellular high-speed WAN access. The carriers listed in this table can best provide predictable performance, reliable service, and quality support. When Cisco cellular WAN access is used with service from a wireless carrier that is not listed here, overall support is limited to Cisco Technical Assistance Center (TAC) support for the hardware and Cisco IOS Software.
The table also lists the specific modem firmware versions for different carriers. These may be required for certified service or recommended to help optimize solution performance. Modem firmware for the Cisco cellular WAN access product is available for download from the link in Firmware Upgrade note below.
Note: In countries or regions where Cisco cellular WAN access has not completed regulatory compliance, it may be illegal to use this product. Please make sure that the product meets the regulatory compliance requirements in your country or region before using it.
For inquiries about the availability of Cisco 3G Wireless WAN products and the process for carrier certification, write to firstname.lastname@example.org.
For inquiries about the availability of Cisco 4G LTE Wireless WAN products and the process for carrier certification, write to email@example.com.
Firmware Upgrade: To upgrade the modem firmware, please go to the firmware download page. In the third column of the download product table, select the type of card you have based on technology and carrier.