The following table lists the wireless carriers that have approved the Cisco 3G Wireless High-Speed WAN Interface Card (HWIC). The carriers listed in this table can best provide predictable performance, reliable service, and quality support. When used with service from a wireless carrier that is not listed here, overall support for the Cisco 3G Wireless HWIC is limited to Cisco Technical Assistance Center (TAC) support for the hardware and Cisco IOS Software.
The table also lists the specific modem firmware versions for different carriers that may be required for certified service or is recommended to help optimize solution performance. Modem firmware for the Cisco 3G Wireless HWIC is available for download from the link listed in the table.
Note: For countries or regions where the Cisco 3G Wireless HWIC has not completed regulatory compliance, it may be illegal to use this product. Please make sure that the product meets the regulatory compliance requirements in your country or region before using it.
For inquiries about the Cisco 3G Wireless HWIC service availability and Carrier Certification process, send e-mail to firstname.lastname@example.org.
Firmware Upgrade: To upgrade the modem firmware, please Go to the firmware download page: In the third column of the download product table, select the type of card you have based on Technology/carrier