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Wireless Carrier Partners for Cisco Cellular WAN Access

The following table lists the wireless carriers that have approved Cisco cellular high-speed WAN access. The carriers listed in this table can best provide predictable performance, reliable service, and quality support. When Cisco cellular WAN access is used with service from a wireless carrier that is not listed here, overall support is limited to Cisco Technical Assistance Center (TAC) support for the hardware and Cisco IOS Software.

The table also lists the specific modem firmware versions for different carriers. These may be required for certified service or recommended to help optimize solution performance. Modem firmware for the Cisco cellular WAN access product is available for download from the link in Firmware Upgrade note below.

Note: In countries or regions where Cisco cellular WAN access has not completed regulatory compliance, it may be illegal to use this product. Please make sure that the product meets the regulatory compliance requirements in your country or region before using it.

For inquiries about the availability of Cisco 3G Wireless WAN products and the process for carrier certification, write to 3g-interest@cisco.com.

For inquiries about the availability of Cisco 4G LTE Wireless WAN products and the process for carrier certification, write to 4g-interest@cisco.com.

Firmware Upgrade: To upgrade the modem firmware, please go to the firmware download page. In the third column of the download product table, select the type of card you have based on technology and carrier.

LTE Band LTE Frequency Duplex Mode
2 1850-1990 FDD
4 1700-2100 FDD
5 825-900 FDD
13 700 FDD
17 700 FDD
25 185-1990 FDD
SKU IOS Release Recommendation
EHWIC-4G-LTE-AT, EHWIC-4G-LTE-CA 15.5(1)T
NIM-4G-LTE-NA XE 3.15
C899G-LTE-NA-K9 15.5(1)T1
IR809G-LTE-NA-K9 15.5(3)T
C819G-4G-NA-K9 15.5(1)T1
C819G-LTE-MNA-K9 (Multi-carrier Version) 15.6(1)T
IR829GW-LTE-NA-AK9 15.5(3)T
C819GW-LTE-MNA-AK9 (Multi-carrier Version) 15.5(2)T1
Country Provider
United States ATT
United States ATT
Canada Bell
Canada Roger
Canada Teluss
Colombia Movistar
Peru Movistar
Mexico Movistar
Mexico Telcel
LTE Band LTE Frequency Duplex Mode UMTS Band UMTS Frequency
1 2100 FDD 1, 6 2100, 800
3 1800 FDD 1, 5, 8 2100, 900, 850
7 2600 FDD 1, 2,5,7,8 2100, 1900, 900, 850
8 900 FDD 1 2100
20 800 FDD 1, 8 2100, 900
Country Operator
Australia Optus
Telstra
Bahrain Zain
Brazil Claro
Oi
Vivo
Chile Claro
Movistar
Colombia Claro
Costa Rica Claro
Czech Republic Vodafone
Denmark Telenor
TDC
Telia
Finland DNA
Finland Elisa
TeliaSonera
TeliaSonera
France Orange
SFR
Germany Deutsche Telekom
Vodafone
Greece Vodafone
Hong Kong China Mobile
Hungary Telenor
Iceland Vodafone
Italy Vodafone
Japan NTT Docomo
Kuwait Zain
Malaysia Celcom
Maxis
Netherlands Vodafone
New Zealand Vodafone
Norway Telenor
Oman Omantel
Philippines Smart
Portugal Vodafone
Qatar Ooredoo
Romania Orange
Vodafone
Russia MegaFon
Saudi Arabia Mobily
STC
Zain
Singapore M1
Singtel
StarHub
South Africa Neotel
South Korea KT
SK Telecom
Spain Orange
Vodafone
Sweden Telia
Switzerland Orange
Swisscom
UK O2
Vodafone
United Arab Emirates Etisalat
  
Recommended IOS release Product SKU Recommended Firmware
15.5(3)M2 or Later  EHWIC-4G-LTE-GB Rel 5.5.58.0
15.5(3)M2 or Later  C881G-4G-GA-K9 Rel 5.5.58.0
15.5(3)M2 or Later  C887G-4G-GA-K9 Rel 5.5.58.0
15.5(3)M2 or Later  C899G-LTE-GA-K9 Rel 5.5.58.0
15.5(3)M2 or Later  C896VAG-LTE-GA-K9 Rel 5.5.58.0
15.5(3)M2 or Later  C897VAG-LTE-GA-K9 Rel 5.5.58.0
15.5(3)M2 or Later  C897VAMG-LTE-GA-K9 Rel 5.5.58.0
15.5(3)M2 or Later  C898EAG-LTE-GA-K9 Rel 5.5.58.0
15.5(3)M2 or Later  C819G-4G-GA-K9 Rel 5.5.58.0
15.6(1)T IR829GW-LTE-GA-EK9 Rel 5.5.58.0
15.6(1)T IR829GW-LTE-GA-ZK9 Rel 5.5.58.0
15.5(3)M2 or Later  C819GW-LTE-GA-EK9 Rel 5.5.58.0
    Rel 5.5.58.0
  NIM-4G-LTE-GA Rel 5.5.58.0
15.6(1)T   Rel 5.5.58.0
C886G-4G-GA-K9 Rel 5.5.58.0
  C897VAGW-LTE-GAEK9 Rel 5.5.58.0
15.6(1)T IR829GW-LTE-GA-EK9 Rel 5.5.58.0
IR829GW-LTE-GA-ZK9 Rel 5.5.58.0
IR809G-LTE-GA-K9 Rel 5.5.58.0
15.5(3)M2 or Later  EHWIC-4G-LTE-AU Rel 5.5.58.0