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Wireless Carrier Partners for Cisco 3G Wireless WAN HWIC

The following table lists the wireless carriers that have approved the Cisco 3G Wireless High-Speed WAN Interface Card (HWIC). The carriers listed in this table can best provide predictable performance, reliable service, and quality support. When used with service from a wireless carrier that is not listed here, overall support for the Cisco 3G Wireless HWIC is limited to Cisco Technical Assistance Center (TAC) support for the hardware and Cisco IOS Software.

The table also lists the specific modem firmware versions for different carriers that may be required for certified service or is recommended to help optimize solution performance. Modem firmware for the Cisco 3G Wireless HWIC is available for download from the link listed in the table.

Note: For countries or regions where the Cisco 3G Wireless HWIC has not completed regulatory compliance, it may be illegal to use this product. Please make sure that the product meets the regulatory compliance requirements in your country or region before using it.

For inquiries about the Cisco 3G Wireless HWIC service availability and Carrier Certification process, send e-mail to 3g-interest@cisco.com.

Firmware Upgrade: To upgrade the modem firmware, please Go to the firmware download page: In the third column of the download product table, select the type of card you have based on Technology/carrier

Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Valid PRLs (CDMA only) Comments
USA
AT&T HWIC-3G-HSPA-A K2.0.7.24B 15.1(1)T   1-866-4CWS-B2B AT&T Wireless WAN
Orange Business Services HWIC-3G-HSPA-A K2.0.7.24B 15.1(1)T  
Sprint HWIC-3G-CDMA-S (MC5727) v1.67.01 15.1(1)T &15.0(1)M1 60770 1-866-653-1056(sales)
1-800-927-2199(Tech)
Sprint Wireless WAN
Verizon HWIC-3G-CDMA-V (MC5727) v1.67.00 15.1(1)T &15.0(1)M 50911 1-800-899-4249 - Sales
1-800-922-0204 - Tech
Verizon Wireless WAN
Canada
Bell Mobility EHWIC-3G-HSPA+7-A T1.0.4.3C 15.1(4)M4 or later   1-866-235-5249
Bell Mobility Wireless WAN
Bell Mobility HWIC-3G-CDMA* v60* 15.1(1)T &15.0(1)M   1-866-235-5249
Bell Mobility Wireless WAN
HWIC-3G-HSPA K2_0_7_35 15.1(1)T &15.0(1)M
Telus HWIC-3G-CDMA* v60* 15.1(1)T &15.0(1)M 1-866-558-2273 Telus Wireless WAN
HWIC-3G-HSPA K2_0_7_35


K2_0_7_35


K2_0_7_35
15.1(1)T &15.0(1)M
Orange Business Services HWIC-3G-HSPA 15.1(1)T &15.0(1)M
Rogers HWIC-3G-HSPA 15.1(1)T &15.0(1)M  
NOTE: * HWIC-3G-CDMA for Bell and Telus are currently only provisioned/available from Ingram Micro. Please contact the carrier to make arrangement for HWIC provisioning prior to purchasing it.

Activation Partners for Cisco resellers in the US:

The following partners provide a simple one-stop shopping process to order the Cisco 3G HWIC and activate data services with the US Wireless Carriers. This allows Cisco Value Added Resellers (VARs) to add 3G WWAN to their solutions portfolio while staying focused on their core business.

Comstor / Westcon Group VARs

Get activation instructions or call 858-759-1771

Ingram Micro VARs

Get activation instructions or call (800) 456-8000 ext. 67118

Ingram Micro – Cisco/AT&T Program ---Activation on AT&T
Ingram Micro – Cisco/Sprint Program ---Activation on Sprint

 

Tech Data VARs

Get activation instructions or or call (858) 243-1384


HWIC-3G-HSPA Approved HWIC SKU Latest Firmware Version Compatible IOS Release Comments Carrier Contact and Sales info
HWIC-3G-HSPA-G: Support 900Mhz WCDMA Band with uplink 5.76Mbps and downlink 7.2Mbps.
HWIC-3G-HSPA: Support 850Mhz WCDMA Band Support 5.76M bps uplink and 7.2Mbps downlink with FW K2.0.7.19 upgrade.
 
HWIC-3G-HSPA and HWIC-3G-HSPA-G Compliance Complete (CE for All EU Nations)
Austria
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Mobilkom HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Belgium
Proximus HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Croatia
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Czech Republic
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Finland
Elisa HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
France
Orange Business Service HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Germany
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Romania
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Hungary
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Italy
Wind HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Lithuania
Bite HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Macedonia
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Montnegro
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Netherlands
Vodafone HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
KPN HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Norway
Network Norway HWIC-3G-HSPA K1_0_2_18 15.1(1)T & 15.0(1)M K2_0_7_19 Tel : (+47) 51846400
Poland
 
Telekomunikacja Polska HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Portugal
Vodafone HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Portugal Telecom (TMN) HWIC-3G-HSPA-G K2_0_7_19 15.1(1)T & 15.0(1)M Sales
Serbia
 
MTS HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Slovakia
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Spain
Euskatel HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Telefonica Moviles HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Switzerland
Sunrise HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Swisscom HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Sweden
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Turkey
Turkcell HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Avea HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
UK
T-Mobile HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Vodafone HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Telefonica O2 HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T K2.0.7.19
Ukraine
Astelit (life) HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Comments
HWIC-3G-HSPA-G: Support 900Mhz WCDMA Band with uplink 5.76Mbps and downlink 7.2Mbps.
HWIC-3G-HSPA: Support 850Mhz WCDMA Band Support 5.76M bps uplink and 7.2Mbps downlink with FW K2.0.7.19 upgrade.
Australia
Telstra HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Optus HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
New Zealand
Telecom New Zealand HWIC-3G-CDMA* v60* 15.1(1)T & 15.0(1)M
Hong Kong
Compliance Complete (OFTA)
Japan
Japan compliance complete on HWIC-3G-HSPA(MC8790)
NTT DoCoMo HWIC-3G-HSPA
K2.0.7.19 15.1(1)T & 15.0(1)M
Orange Business Services HWIC-3G-HSPA K2.0.7.19 15.1(1)T & 15.0(1)M
Compliance Complete (SIRIM QAS) - HWIC-3G-HSPA(MC8790)
Singapore
Compliance Complete (IDA TS 3G-MT) - HWIC-3G-HSPA(MC8790)
South Korea
 
India
BSNL HWIC-3G-CDMA* Available 15.1(1)T & 15.0(1)M
Reliance Communications HWIC-3G-HSPA K1_0_2_18 15.0(1)M7 or later
Bharati Airtel Ltd. HWIC-3G-HSPA K1_0_2_18 15.0(1)M or later  
China
China Unicom HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T  
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
China Telecom HWIC-3G-CDMA* Available 15.1(1)T & 15.0(1)M  
* The generic CDMA HWIC (HWIC-3G-CDMA) requires carrier provisioning before they can be used. Please contact the respective carrier for more information.
† Requires use of 15-ft Antenna Extender (3G-AE015-R)
Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Comments
HWIC-3G-HSPA: Support 850Mhz WCDMA Band Support 5.76M bps uplink and 7.2 Mbps downlink with FW K2.0.7.19 upgrade.
Mexico
Telcel HWIC-3G-HSPA K1_0_2_18 15.1(1)T & 15.0(1)M K2_0_7_19
Movistar HWIC-3G-HSPA K1_0_2_18 15.1(1)T & 15.0(1)M K2_0_7_19
Iusacell HWIC-3G-CDMA Iusacell CDMA Package 15.1(1)T & 15.0(1)M
Colombia
Movistar HWIC-3G-HSPA K1_0_2_18 15.1(1)T & 15.0(1)M K2_0_7_19
Brazil
Compliance Complete - HWIC-3G-HSPA
Claro HWIC-3G-HSPA K1_0_2_18 15.1(1)T & 15.0(1)M K2_0_7_19
Vivo HWIC-3G-HSPA K1_0_2_18 15.1(1)T & 15.0(1)M K2_0_7_19
Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Comments
HWIC-3G-HSPA-G: Support 900Mhz WCDMA Band with uplink 5.76Mbps and downlink 7.2Mbps.
HWIC-3G-HSPA: Support 850Mhz WCDMA Band Support 5.76M bps uplink and 7.2M bps downlink with FW K2.0.7.19 upgrade.
Bharain
Zain HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Qatar
Qtel HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Kuwait
Watanya HWIC-3G-HSPA-G K2.0.7.19 15.1(1)TM
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Zain HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Morocco
WANA HWIC-3G-CDMA Available 15.1(1)T & 15.0(1)M
South Africa
Comliance complete on HWIC-3G-HSPA(MC8790)
MTN HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Vodacom HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Saudi Arabia
Mobily HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
United Arab Emirates
Etisalat HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Israel
Pelepone HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19
Egypt
Orange Business Services HWIC-3G-HSPA-G K2.0.7.19 15.1(1)T
HWIC-3G-HSPA K1.0.2.18 15.1(1)T & 15.0(1)M K2.0.7.19