Find out why a Cisco product has reached its end of life, what product upgrade and substitution options are available, and when these changes will take effect.
- End-of-Sale and End-of-Life Announcement for the CTI OS and Cisco Agent Desktop for Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Hosted, Hosted Collaboration Solution for Contact Center, and Packaged CCE 16/Jan/2015
- End of Sale and End of Life for ICM Enterprise/Hosted and IPCC Enterprise/Hosted Release 5.0 16/Sep/2014
- EoS and EoL for Cisco Unified CCE 6.0 and Unified ICM Enterprise Release 6.0 26/Apr/2011
- EoS and EoL for the Cisco Computer Telephony Integration Object Server 5.0 / 5.1 30/May/2006
- Addendum to EoS and EoL Announcement for Cisco Customer Contact Releases including Cisco Agent Desktop 4.4 and Earlier Releases 21/Feb/2006