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Conferencing

Product Comparison

Cisco WebEx Web Conferencing Product Comparison

  Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Description Present information, share applications, and collaborate on projects. Streamline the meeting process with a centralized space for managing activities and information. Deliver highly interactive and effective online training and e-learning. Stage large-scale online events. Deliver efficient, personalized customer service and IT support.
Usage Scenarios
  • Collaborative sessions
  • Internal and external meetings
  • Product and project coordination, demos
  • Sales presentations
  • Employee, partner, and customer training
  • Product rollouts
  • Certification and IT training
  • Distance learning
  • Webinars
  • Events and conferences
  • Product launches
  • Employee communications
  • Remote employee and customer IT support
  • Personalized customer service through the Internet
Recommended number of attendees Up to 1,025 (25 video devices + 1,000 WebEx) Up to 1,000 Up to 3,000 Up to 8 concurrent sessions with 5 participants in each
Information Sharing Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Real-time desktop, application, document, and web browser sharing Yes Yes Yes Screen and application sharing only
Whiteboards and annotation tools Yes Yes Yes Annotation tools only
Video streaming only Yes Yes Yes Text Chat
Text chat and Q&A (managed and moderated) Text Chat Yes Yes Text Chat
File transfer Yes Yes Available on request Yes
Audio and Video Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Audio WebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service Provider WebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service Provider audio broadcast, WebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service Provider WebEx Cloud Connected Audio, WebEx PSTN, VoIP, Telephony Service Provider
Audio Features Integrated scheduling and reservationless conferencing; Dial in, Call Me, or Connect with My Computer (with high definition audio); Active speaker indicator and intelligent video switching; Mute/Unmute participants; Invite by phone; Seamless switching between telephony audio and VOIP; Robust security options Integrated scheduling; Dial in, Call Me, or Connect with My Computer (with high definition audio); Active speaker indicator and intelligent video switching; Mute/Unmute participants; Seamless switching between telephony audio and VOIP Integrated scheduling; Dial in, Call Me, Connect with My Computer (with high definition audio), or Audio Broadcast; Active speaker indicator and intelligent video switching; Mute/Unmute participants; Seamless switching between telephony audio and VOIP,
Video HD video; multipoint; full-screen view; expanded full-screen view HD video; multipoint; full-screen view; expanded full-screen view High-quality video; multipoint; full-screen video High-quality video; single-point only
Video Devices Cicso and third party endpoints; Cisco and third party soft clients; WebEx mobile, desktop, and web; Microsoft Skype for Business WebEx desktop and mobile (attendees) WebEx desktop and mobile (attendees) WebEx desktop
Specialized Features Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Personal Room Yes No No No
Avatars Yes No No No
Participant list Yes Yes Yes Yes
Polling Yes Yes Yes No
Program and campaign management and post-event surveys No No Yes No
Lead source tracking and enrollment scoring No No Yes No
Registration management Yes Yes Yes No
Testing, instant grading, and instructor scoring No Yes No No
Breakout sessions and hands-on labs No Yes No No
Permissions-based remote control Yes Yes Yes Yes
Reports Yes Yes Yes Yes
Paid sessions (eCommerce) No Yes Yes No
Connection Options Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Operating system support (Windows, Mac, Linux, Solaris) Yes Yes Yes Yes
Join and attend from mobile devices Yes Yes No No
Join and attend from web app (no download) Yes Yes Yes No
Email only Yes Yes Yes No
Inbound support request N/A N/A N/A Click-to-Connect, WebEx WebACD
Other Tools and Options Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Network-based recording Yes Yes Yes Yes
Microsoft Outlook and Lotus Notes integration Yes Yes Yes Yes
Enterprise Integrations Cisco Jabber, Cisco Endpoints, Cisco Spark, and Microsoft Skype for Business N/A N/A N/A
Management Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
User management Yes Yes Yes Yes
Site management Yes Yes Yes Yes
Site Report Yes Yes Yes Yes
Localization Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Availability All languages to the left are supported All languages to the left are supported except Swedish. All languages to the left are supported except Korean and Swedish. All languages to the left are supported except Swedish.
English, Chinese (simplified and traditional), Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Russian, Spanish (European and Latin American) Swedish, and Turkish Supported on Microsoft Windows platform only Supported on Microsoft Windows platform only Supported on Microsoft Windows platform only