Guest

Conferencing

Product Comparison

Cisco WebEx Web Conferencing Product Comparison

  Cisco WebEx Meetings Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Description Present information, share applications, and collaborate on projects. Streamline the meeting process with a centralized space for managing activities and information. Deliver highly interactive and effective online training and e-learning. Stage large-scale online events. Deliver efficient, personalized customer service and IT support.
Usage Scenarios
  • Collaborative sessions
  • Internal and external meetings
  • Product and project coordination, demos
  • Sales presentations
  • Employee, partner, and customer training
  • Product rollouts
  • Certification and IT training
  • Distance learning
  • Webinars
  • Marketing events and conferences
  • Product launches
  • Employee communications
  • Remote employee and customer IT support
  • Personalized customer service through the Internet
Recommended number of attendees Up to 500 Up to 1,000 Up to 1,000; additional capacity available Up to eight concurrent sessions with five participants in each
Meeting Organization and Follow-up Cisco WebEx Meetings Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Centralized meeting spaces for sharing documents, recordings, and more before and after meetings Yes No No No
Document library and file sharing Yes No No No
Information Sharing Cisco WebEx Meetings Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Real-time desktop, application, document, and web browser sharing Yes Yes Yes Desktop and application sharing only
Whiteboards and annotation tools Yes Yes Yes Annotation tools only
Video streaming only Yes Yes Yes No
Text chat and Q&A (managed and moderated) Text Chat Yes Yes Text Chat
File transfer Yes Yes Available on request Yes
Audio and Video Cisco WebEx Meetings Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Audio Phone, VoIP Phone, VoIP Phone, VoIP, audio broadcast Phone, VoIP
Video HD video; multipoint; full-screen view; expanded full-screen view HD video; multipoint; full-screen view; expanded full-screen view High-quality video; multipoint; full-screen video High-quality video; single-point only
Specialized Features Cisco WebEx Meetings Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Polling Instant only Yes Yes No
Program and campaign management and post-event surveys No No Yes No
Lead source tracking and enrollment scoring No No Yes No
Registration management Yes Yes Yes No
Testing, instant grading, and instructor scoring No Yes No No
Breakout sessions and hands-on labs No Yes No No
Permissions-based remote control Yes Yes Yes Yes
Reports Yes Yes Yes Yes
Connection Options Cisco WebEx Meetings Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Operating system support (Windows, Mac, Linux, Solaris) Windows, Mac, Linux Yes Yes Yes
Join and attend from mobile devices Yes Yes No No
Email only Yes Yes Yes No
Inbound support request N/A N/A N/A Click-to-Connect, WebEx WebACD
Other Tools and Options Cisco WebEx Meetings Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Network-based recording Yes Yes Yes Yes
Microsoft Outlook and Lotus Notes integration Microsoft Outlook Yes Yes Yes
Localization English, French, German, Brazilian Portuguese, Spanish, (Latin American Spanish on all supported platforms and European Spanish on Windows and mobile platforms) Traditional Chinese, Simplified Chinese, Japanese, Korean, Italian, Russian and Dutch French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, Spanish (Latin American Spanish on all supported platforms and European Spanish on Windows and mobile platforms) and Korean

Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only
French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, Spanish (Latin American Spanish on all supported platforms and European Spanish on Windows and mobile platforms) and Korean

Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only
French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, Spanish (Latin American Spanish on all supported platforms and European Spanish on Windows and mobile platforms) and Korean

Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only