Guest

Conferencing

Product Comparison

Cisco WebEx Web Conferencing Product Comparison

  Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Description Present information, share applications, and collaborate on projects. Streamline the meeting process with a centralized space for managing activities and information. Deliver highly interactive and effective online training and e-learning. Stage large-scale online events. Deliver efficient, personalized customer service and IT support.
Usage Scenarios
  • Collaborative sessions
  • Internal and external meetings
  • Product and project coordination, demos
  • Sales presentations
  • Employee, partner, and customer training
  • Product rollouts
  • Certification and IT training
  • Distance learning
  • Webinars
  • Marketing events and conferences
  • Product launches
  • Employee communications
  • Remote employee and customer IT support
  • Personalized customer service through the Internet
Recommended number of attendees Up to 500 Up to 1,000 Up to 1,000; additional capacity available Up to eight concurrent sessions with five participants in each
Information Sharing Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Real-time desktop, application, document, and web browser sharing Yes Yes Yes Desktop and application sharing only
Whiteboards and annotation tools Yes Yes Yes Annotation tools only
Video streaming only Yes Yes Yes No
Text chat and Q&A (managed and moderated) Text Chat Yes Yes Text Chat
File transfer Yes Yes Available on request Yes
Audio and Video Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Audio Phone, VoIP,
WebEx Cloud Connected Audio
Phone, VoIP,
WebEx Cloud Connected Audio
Phone, VoIP,
audio broadcast, WebEx Cloud Connected Audio
Phone, VoIP,
WebEx Cloud Connected Audio
Video HD video; multipoint; full-screen view; expanded full-screen view HD video; multipoint; full-screen view; expanded full-screen view High-quality video; multipoint; full-screen video High-quality video; single-point only
Specialized Features Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Polling Instant only Yes Yes No
Program and campaign management and post-event surveys No No Yes No
Lead source tracking and enrollment scoring No No Yes No
Registration management Yes Yes Yes No
Testing, instant grading, and instructor scoring No Yes No No
Breakout sessions and hands-on labs No Yes No No
Permissions-based remote control Yes Yes Yes Yes
Reports Yes Yes Yes Yes
Connection Options Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Operating system support (Windows, Mac, Linux, Solaris) Yes Yes Yes Yes
Join and attend from mobile devices Yes Yes No No
Email only Yes Yes Yes No
Inbound support request N/A N/A N/A Click-to-Connect, WebEx WebACD
Other Tools and Options Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center
Network-based recording Yes Yes Yes Yes
Microsoft Outlook and Lotus Notes integration Yes Yes Yes Yes
Enterprise Integrations Cisco Jabber,
Cisco TelePresence
N/A N/A N/A
Localization

Brazilian Portuguese, Chinese (simplified and traditional), Dutch, European Spanish, French, German, Italian, Japanese, Korean, Russian, Latin American Spanish, and Swedish

All languages to the left are supported

All languages to the left are supported except Swedish.

Supported on Microsoft Windows platform only
All languages to the left are supported except Korean and Swedish.

Supported on Microsoft Windows platform only
All languages to the left are supported except Swedish.

Supported on Microsoft Windows platform only