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WebEx Case Study: Saudi Telecom Company


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Case Study: Saudi Telecom Lessens Travel, Increases Productivity

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Next Steps:

Saudi Company increases customer satisfaction.

Challenge:
Threatened by a number of start-ups, Saudi Telecom needed to expand its customer offerings and become more agile.


Solutions:
Cisco WebEx Meeting Center and Training Center.


Results:

  • Offering a cost-effective approach to support business expansion
  • Reduce travel and increase productivity
  • Give STC a new proposition to attract and retain customers


We knew [WebEx] would be of huge benefit to STC, internally, and…would be of interest to our customers, because they faced identical challenges.
- Nabeel M. Al-Haider, ICT Service Development Manager, STC