Brokerage Delivers Online Training and Events
Premier securities firm needed a solution to demonstrate IBG trading software in real time for customers worldwide.
Cisco WebEx Training Center allowed IBG to provide online demonstrations, train more customers, and offer global events.
- Increased average number of software trainings from 10 to 50 per month
- Reached participants from 77 countries during 24 hour global education event
- Improved customer retention and satisfaction by significant margins
Whether we're troubleshooting for a customer, or showing prospects how our software works, having one technology solution for web-based collaboration is a big help.- Cynthia Tomain, director of webinar education, Interactive Brokers Group