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WebEx Case Study: HLP Informations Management GmbH


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Software Provider Transforms Customer Support

Challenge:
Deliver more sales presentations, successfully highlighting advanced IT systems features and functions to prospective global customers.


Solutions:
Cisco WebEx meetings facilitate improved communication with customers and prospects globally.


Results:

  • Grew sales leads significantly
  • Helped enable faster development of training sessions
  • Minimized need for onsite customer technical support


Online meetings are considerably more cost-effective than face-to-face, so we've experienced tremendous growth while controlling costs.
- Thorsten Heid, managing director, HLP Informations Management GmbH