WebEx Case Study: European Patent Office (EPO)

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Government Agency Expands Online Training

Demonstrate complex patent database capability and provide training to multinational users without in-person training.

Cisco WebEx solutions provide easy delivery of online training and support across  Europe.


  • Expanded training programs reach remote target groups using online classes
  • Updated materials keep participants aware of new patent field developments
  • Helped promote innovation

We update the content in our online training sessions easily, so we can tell our participants about new developments in the field.
- Dr. Roland Feinäugle, training coordinator, patent information promotion and training, European Patent Office