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End-of-Sale and End-of-Life Announcement for the Model D9844 Commercial Decoder

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EOL7551

Cisco announces the end-of-sale and end-of-life dates for the Model D9844 Commercial Decoder. The last day to order the affected product(s) is October 28, 2011. Customers with active service contracts or active warranties will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active service contracts or active product warranties, support will be available for the shown dates as stated in the applicable service contracts or product warranty terms and conditions, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Model D9844 Commercial Decoder

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

April 29, 2011

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

October 28, 2011

Last Ship Date: HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

January 26, 2012

End of Routine Failure Analysis Date: HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

October 27, 2012

End of New Service Attachment Date: HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

October 27, 2012

End of Service Contract Renewal Date: HW

The last date to extend or renew a service contract for the product.

January 23, 2016

Last Date of Support: HW

The last expected date to receive service and support for the product as entitled by applicable service contracts or warranty terms and conditions **. After this date, all support services for the product are unavailable, and the product becomes obsolete. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details.

October 31, 2016

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

4012444

D9844 Commercial Dec,4:2:0,QPSK In,ASI Out

401943801060105

D9854 4xDVB-S/S2,ASI In,SD MP2/4,DVB-CI Def,EU

-

4012445

D9844 Commercial Dec,4:2:0,MPEG IP In,ASI Out

403355120E50001

D9887B 4:2:0 +h.264,HD/SD-SDI BIS-1E DB-E DuIP ASI DVB-S2

-

4012445RMF

D9844 420 IRD W/IP IN,ASI OUT RMF

See the Product Migration Options section below for detailed information on replacing this product.

 

-

4012446

D9844 Commercial Dec,4:2:0,MPEG IP In,SDI,ASI Out

403355120E50001

D9887B 4:2:0 +h.264,HD/SD-SDI BIS-1E DB-E DuIP ASI DVB-S2

-

4012447

D9844 Commercial Dec,MPEG IP In,ASI Out,SDI,AES,Genlock

403979720E50001

D9887B HDTV Modular Receiver w/Genlock,IP,ASI,DVB-S2 Inputs

-

4012448

D9844 Commercial Dec,QPSK/ASI In,ASI/MPEG IP Out,SDI

401943803010105

D9854 4xDVB-S,ASI In,IP Out,SD-SDI MP2,DVB-CI Def,EU

-

4012448RMF

D9844 420 IRD W/DVB-S IN,SDI,IP,ASI OUT RMF

See the Product Migration Options section below for detailed information on replacing this product.

 

-

4012449

D9844 Dual Dec,4:2:0,QPSK In

There is currently no replacement product available for this product.

 

-

4012450

D9844 Dual Dec,4:2:0,MPEG IP In

There is currently no replacement product available for this product.

 

-

4012451

D9844 Dual Dec,4:2:0,MPEG IP In,SDI Out

There is currently no replacement product available for this product.

 

-

4012746

D9844 Commercial Dec,QPSK In,ASI/MPEG IP Out

401943801070105

D9854 4xDVB-S/S2,ASI In,IP Out,SD MP2/4,DVB-CI Def,EU

-

4013196

D9844 Commercial Dec,4:2:0,QPSK In,SDI,ASI In/Out

401943803000105

D9854 4xDVB-S,ASI In,SD-SDI MP2,DVB-CI Def,EU

-

4013490

D9844 Commercial Dec,4:2:0,QPSK In,MPEG IP Out

401943801070105

D9854 4xDVB-S/S2,ASI In,IP Out,SD MP2/4,DVB-CI Def,EU

-

4013490RMF

D9844 420 IRD W/DVB-S IN,IP OUT RMF

See the Product Migration Options section below for detailed information on replacing this product.

   

4014372

D9844 Commercial Dec,4:2:0,QPSK In,MPEG Audio

401943801060105

D9854 4xDVB-S/S2,ASI In,SD MP2/4,DVB-CI Def,EU

-

4014373

D9844 Commercial Dec,4:2:0,QPSK In,ASI In/Out

401943801060105

D9854 4xDVB-S/S2,ASI In,SD MP2/4,DVB-CI Def,EU

-

4017834

D9844 Commercial Dec,4:2:0,QPSK In,ASI Out,SDI

401943803000105

D9854 4xDVB-S,ASI In,SD-SDI MP2,DVB-CI Def,EU

-

4017835

D9844 Commercial Dec,4:2:0,ASI In,SDI

401943803000105

D9854 4xDVB-S,ASI In,SD-SDI MP2,DVB-CI Def,EU

-

4019410

D9844 Commercial Dec,4:2:0,QPSK In,MPEGoIP Out,SDI

401943803010105

D9854 4xDVB-S,ASI In,IP Out,SD-SDI MP2,DVB-CI Def,EU

-

4026209

D9844 Commercial Dec,4:2:0,DVB-S2 In,ASI/IP Out

401943801070105

D9854 4xDVB-S/S2,ASI In,IP Out,SD MP2/4,DVB-CI Def,EU

-

4028248

D9844 Commercial Dec,4:2:0,MPEGoIP In,ASI In/Out

403355120E50001

D9887B 4:2:0 +h.264,HD/SD-SDI BIS-1E DB-E DuIP ASI DVB-S2

-

Product Migration Options

Customers are encouraged to migrate to the Model D9854 Advanced Program Receiver or Cisco D9887B HDTV Modular Receiver. Information about these products can be found at: http://www.cisco.com/en/US/products/ps9185/products_data_sheets_list.html. The Model D9854 Advanced Program Receiver and Cisco D9887B HDTV Modular Receiver are the direct replacements for this product. If the D9844 part number that you normally purchase is not listed in Table 2,please contact Cisco to identify a D9854 or D9887B replacement part number. Please review the Model D9854 Advanced Program Receiver or Cisco D9887B HDTV Modular Receiver data sheet to ensure it meets the requirements of your application prior to ordering.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Model D9844 Commercial Decoder through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
** For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.