End-of-Sale and End-of-Life Announcement for the Cisco MCS 7800 Media Convergence Server for Cisco Unity Connection

EOL8285

Cisco announces the end-of-sale and end-of-life dates for the Cisco MCS 7800 Media Convergence Server for Cisco Unity Connection. The last day to order the affected product(s) is October 13, 2012. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1.       End-of-Life Milestones and Dates for the Cisco MCS 7800 Media Convergence Server for Cisco Unity Connection

Table 2.       Product Part Numbers Affected by This Announcement

Product Migration Options

Customers are encouraged to migrate to the Cisco Unified Computing System hardware and run Cisco Unity Connection as virtual appliances on the platform. More information on Unified Communications-supported Cisco UCS servers can be found at http://www.cisco.com/go/uc-virtualized. For more information about the build-to-order options for Cisco UC-supported Cisco UCS servers, visit http://www.cisco.com/go/ucs,or contact your local account representative. MCS hardware is still supported: Customers wanting to continue on Cisco Media Convergence Server hardware can acquire the bare metal appliances from Cisco but will need to install the Cisco Unity Connection software themselves.

Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.

Customers may be able to continue to purchase the Cisco MCS 7800 Media Convergence Server for Cisco Unity Connection through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco Unified Computing System hardware, visit http://www.cisco.com/c/en/us/products/collateral/unified-communications/7800-series-media-convergence-servers/solution_overview_c22-597556.html, or contact your local account representative.

For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.

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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.