Cisco Unified Communications Manager IM & Presence Service

EoS/EoL for the Cisco Unified Presence Server 1.0

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Cisco ® announces the end-of-sale and end-of life dates for the Cisco Unified Presence Server 1.0. The last day to order the affected product(s) is May 20, 2008. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco Unified Presence Server 1.0




End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

November 30, 2007

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 20, 2008

Last Ship Date:
App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

August 18, 2008

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

May 20, 2009

End of New Service Attachment Date:
App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

May 20, 2009

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

August 16, 2010

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

May 20, 2011

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description


Cisco Unified Presence Server 1.0 Server Software


License Unified Presence 6.0 Software


Unified Presence Server 1.0 Software - available with CCM


Unified Presence 6.0 Software - available with CCM


SW Cisco Unified Presence Server 1.0 DEMO Not For Resale


SW Cisco Unified Presence 6.0 DEMO Not For Resale

Product Migration Options

Customers are encouraged to migrate to the Cisco Unified Presence 6.0. Information about this product can be found at:

Table 3. Product Comparisons


Cisco Unified Presence Server 1.0

Cisco Unified Presence 6.0

Presence support for IM and Voice with user policy


Yes - enhanced user policy

SIP / SIMPLE interface for Presence Data



RCC of Cisco IP phones on Cisco Unified Communications Manager via Microsoft Office Communicator

Yes - LCS only

Yes - both LCS and OCS with enhanced scalability

Enhanced Rich Presence for Mobility and DND



Integration with Cisco Unified Application Environment



Busy/Idle Calendar integration from Microsoft Exchange



Meeting Notification from Micorsoft Outlook



Intercluster Presence and IM



Support for Cisco Unified Contact Center Cisco Voice Portal (CVP)



Support for bare metal servers



Support for Cisco Unified Personal Communicator


Yes - enhanced feature set

IP Phone Messenger



Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: The Cisco TMP application requires all users to have a user ID.
Customers may be able to continue to purchase the Cisco Unified Presence Server 1.0 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to:

For More Information

For more information about the Cisco Unified Presence 6.0, visit, or contact your local account representative.
To request information about the Cisco Unified Presence 6.0, send an e-mail to
For more information about the Cisco End-of-Life Policy, go to:
To subscribe to receive end-of-life/end-of-sale information, go to: