End-of-Sale and End-of-Life Announcement for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence

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Updated:February 20, 2009

Document ID:1518383399190212

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EOL6691

Cisco^® announces the end-of-sale and end-of life dates for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence. The last day to order the affected product(s) is August 21, 2009. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence


Milestone	Definition	Date
End-of-Life Announcement Date	The date the document that announces the end of sale and end of life of a product is distributed to the general public.	February 20, 2009
End-of-Sale Date	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	August 21, 2009
Last Ship Date: App. SW	The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.	November 19, 2009
End of SW Maintenance Releases Date: App. SW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	August 21, 2010
End of New Service Attachment Date: App. SW	For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.	August 21, 2010
End of Service Contract Renewal Date: App. SW	The last date to extend or renew a service contract for the product.	November 17, 2011
Last Date of Support: App. SW	The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.	August 20, 2012

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement


End-of-Sale Product Part Number	Product Description
MCS7825H3-K9-CUP7	CUP 7.0 MCS 7.0 Pre-loaded Server HP
MCS7825I3-K9-CUP7	IBM Server with SW-CUP7.0-K9 Preloaded

Product Migration Options

There is no replacement available for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence at this time.

Customers are encouraged to migrate to the Cisco MCS 7825-H4 Media Convergence Server and Cisco MCS 7825-I4 Media Convergence Server,which are targeted to be available before the end-of-sale date. Information about these products can be found at: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/products_data_sheets_list.html.

Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.

Customers may be able to continue to purchase the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End of Sale date.

For More Information

For more information about the Cisco Unified Presence, visit http://www.cisco.com/en/US/products/ps6837/index.html, or contact your local account representative.

To request information about the Preloaded HP and IBM servers for Cisco Unified Presence, send an e-mail to cups-pm-team@cisco.com.

For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.

To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice.

Contact Cisco

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