Cisco Unified Communications Manager (CallManager)

End-of- Availability for the Cisco TAPI Wave Driver Feature

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Cisco announces the end-of- Availability for the Cisco TAPI Wave Driver. The last release train which includes the affected product(s) is Unified Communication Manager Release 8.X. Unified Communication Manager 9.0(1) and later will not include the Cisco TAPI Wave Driver. Table 1 describes the end-of-life milestones, definitions, and dates for the affected feature(s). Table 2 lists the product part numbers affected by this announcement. For Developer Partners with active and paid developer service support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Develop Partners are encouraged to adopt support for the Cisco TAPI Media Driver introduced in Unified Communication Manager 8.0(1) (released March 2010), which provides like or better functionality. Information for Cisco TAPI Media Driver can be found in the TAPI Developer Guides found here:
Unified Communications Manager 8.X will be the last release train which will include the Cisco TAPI Wave Driver.

Table 1. End-of-Life Milestones for the Cisco TAPI Wave Driver




End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public

September 6, 2010

End-of-Feature Availability

The last release which will include this feature is Unified CM 8.X. The feature will no longer be available in UCM 9.0(1)

End-of-Unified CM 8.X availability

End of SW Maintenance Releases Date Feature

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software

End-of-Unified CM 8.X SW Maintenance Note 1

Last Date of Support Feature1

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete

Refer to End of Support for Unified CM 8.X

1End of Support (bug fixes) - Cisco will provide Developer Services support for defects through the 8.X train. Refer to End-of-Support announcements to determine lifecycle for Unified Communications Manager 8.X posted here:

Table 2. Product Part Numbers Affected by This Announcement

End-of-Availability Feature

Feature Description

Replacement Feature

Replacement Feature Description

Additional Information

TAPI Wave Driver

TAPI Wave driver allows applications to interact with the media layer of a call. TAPI Wave Driver runs-in (is dependent upon) the Windows OS kernel

TAPI Media Driver

TAPI Media driver allows applications to interact with the media layer of a call. TAPI Media Driver runs independent of the Windows OS kernel offering better scalability and additional codec support

TAPI Wave and Media Drivers are bundled in the Cisco TSP Client available as a downloadable plug-in from the Cisco Unified Communications Manager Administration web page

Product Migration Options

Developer Partners are encouraged to migrate to the Cisco TAPI Media Driver. Information about this product can be found in the Cisco TAPI Developer Guide 8.0(1) and later posted here:
Service prices for Cisco products are subject to change after the product End of Sale date.

For More Information

For more information about the TAPI Media Driver, visit, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
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