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Cisco Unified Application Environment

End-of-Sale and End-of-Life Announcement for the Cisco Unified Application Environment 8.5

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EOL7709

Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Application Environment 8.5. The last day to order the affected product(s) is February 8, 2012. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco Unified Application Environment 8.5

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

August 10, 2011

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

February 8, 2012

Last Ship Date:
App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

May 8, 2012

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

February 7, 2013

End of New Service Attachment Date:
App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

February 7, 2013

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

May 6, 2014

Last Date of Support:
App. SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

February 28, 2015

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

L-UAE-H20-CONF

Conference Bundle, 1 RTP and Conference port

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE-H20-CONF=

Conference media bundle. Contains one each RTP and CONF port

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE-H20-MR

Media Bundle.5 RTP, 3 Voice, 1 each CONF, ETP, Speech Port

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE-H20-MR=

Media Bundle.5 RTP, 3 Voice, 1 each CONF, ETP, Speech Port

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE-H20-RED-MR

Media Resource bundle for Redundant servers only

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE-H20-RED-MR=

Media Resource bundle for Redundant servers only

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE-N30-TTS

Text-to-Speech Media Port

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE-N30-TTS=

Text-to-Speech Media resource

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE8.5-E-P-UPG

CUAE enhanced to premium upgrade

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE8.5-S-E-UPG

CUAE standard to enhanced upgrade

See the Product Migration Options section below for detailed information on replacing this product.

L-UAE8.5-S-P-UPG

CUAE standard to premium upgrade

See the Product Migration Options section below for detailed information on replacing this product.

UAE-H20-CONF

Conference media bundle. Contains one each RTP and CONF port

See the Product Migration Options section below for detailed information on replacing this product.

UAE-H20-CONF=

Conference media bundle. Contains one each RTP and CONF port

See the Product Migration Options section below for detailed information on replacing this product.

UAE-H20-MR

Media Bundle.5 RTP, 3 Voice, 1 each CONF, ETP, Speech Port

See the Product Migration Options section below for detailed information on replacing this product.

UAE-H20-MR=

Media Bundle.5 RTP, 3 Voice, 1 each CONF, ETP, Speech Port

See the Product Migration Options section below for detailed information on replacing this product.

UAE-H20-RED-MR

Media Resource bundle for Redundant servers only

See the Product Migration Options section below for detailed information on replacing this product.

UAE-H20-RED-MR=

Media Resource bundle for Redundant servers only

See the Product Migration Options section below for detailed information on replacing this product.

UAE-N30-TTS

Text-to-Speech Media resource

See the Product Migration Options section below for detailed information on replacing this product.

UAE-N30-TTS=

Text-to-Speech Media resource

See the Product Migration Options section below for detailed information on replacing this product.

UAE8.5-E-P-UPG

CUAE enhanced to premium upgrade

See the Product Migration Options section below for detailed information on replacing this product.

UAE8.5-K9-ENH

Application Server, Media Engine software Enhanced,100 Inst

See the Product Migration Options section below for detailed information on replacing this product.

UAE8.5-K9-PREM

Application Server, Media Engine software Enhanced, Unltd Inst

See the Product Migration Options section below for detailed information on replacing this product.

UAE8.5-K9-STD

Application Server, Media Engine software, 25 instances

See the Product Migration Options section below for detailed information on replacing this product.

UAE8.5-RED-ENH

Enhanced server for Redundant deployments only

See the Product Migration Options section below for detailed information on replacing this product.

UAE8.5-RED-PREM

Premium server for Redundant deployments only

See the Product Migration Options section below for detailed information on replacing this product.

UAE8.5-S-E-UPG

CUAE standard to enhanced upgrade

See the Product Migration Options section below for detailed information on replacing this product.

UAE8.5-S-P-UPG

CUAE standard to premium upgrade

See the Product Migration Options section below for detailed information on replacing this product.

Product Migration Options

Customers and developers are encouraged to migrate to the richer Cisco Unified Communications native APIs. Information can be found at: http://developer.cisco.com/web/cdc/tech/ucvoice.
For device monitoring and call control

• CTI-JTAPI: http://developer.cisco.com/web/jtapi

• CTI-TSP/TAPI: http://developer.cisco.com/web/tsp

• SIP: http://developer.cisco.com/web/sip


For provisioning interfaces

• Administrative XML: http://developer.cisco.com/web/axl

• Extension Mobility API: http://developer.cisco.com/web/emapi


For IP phone applications

• IP Phone Services (XSI): http://developer.cisco.com/web/ipps


For DeviceListX

• SNMP: http://developer.cisco.com/web/sxml


For presence

• Cisco Unified Presence APIs: http://developer.cisco.com/web/cupapi


For Cisco Unity and Unity Connection

• CUPI: http://developer.cisco.com/web/cupi/home

• CUTI: http://developer.cisco.com/web/cuti/home

• CUMI: http://developer.cisco.com/web/cumi/home

• CUNI: http://developer.cisco.com/web/cuni/home


For Media Applications

• Cisco Unified Communications Manager exposes the ability to play and record media via CTI (TAPI/TSP Media Driver). Cisco CTI (TAPI/JTAPI) includes classes and methods to interact with conference calls, but applications requiring audio-mixing features should investigate the use of an external audio-mixing component such as Dialogic Host Media Processing Software.

• Text to Speech and Speech to Text features need to be sourced externally.


For more information please contact the Cisco Developer Network at cisco-developer-network@cisco.com.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Unified Application Environment 8.5 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.