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Cisco IAD2400 Series Integrated Access Devices

Cisco IAD 2430 Series Requires Software Upgrade Due to Replacement of EOS Parts

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Product Bulletin No. 3235

PRODUCTS AFFECTED

Product Part Number

Top Assembly

Printed Circuit Assembly

 

Part No.

Rev.

Part No.

Rev.

IAD2430-24FXS

800-23164-08

-A0

73-8510-09

-A0

IAD2431-8FXS

800-21619-08

-A0

73-8075-09

-A0

IAD2431-16FXS

800-21616-08

-A0

73-8076-09

-A0

IAD2431-1T1E1

800-21617-08

-A0

73-8078-09

-A0

IAD2432-24FXS

800-21618-08

-A0

73-8077-10

-A0

PROBLEM DESCRIPTION

Because of the end of sale of components on the Cisco ® IAD2430 Series boards, the Cisco IAD2430 integrated access devices manufactured beginning July 1, 2006, will require software upgrades for Cisco IOS ® Software releases. Customers running Cisco IOS Software releases older than the following are affected:

• 12.3(11)T10

• 12.3(14)T6

• 12.4(2)T3

• 12.4(4)T1

• 12.4(5a)

BACKGROUND

Because of the end of sale of parts by Cisco Systems ® component vendors, components of the Cisco IAD2430 Series integrated access devices manufactured beginning July 1, 2006, need to be replaced with next-generation components by the same vendors. The two components affected are the Subscribe Line Interface Chip (SLIC) and the T1 controller.
The Cisco IAD2430 Series platforms with the new components will require upgrade of Cisco IOS Software releases that provide coefficients to tune the new components to behave the same as previous components. There is no change in feature function. Usually component changes do not require software upgrades; these new components are pin-for-pin compatible but need firmware changes that are integrated in Cisco IOS Software. The new software is compatible with both the old and new set of components. Platforms with old and new components are completely interoperable with each other.
Beginning on July 1, 2006, Cisco IAD2430 Series platforms will be orderable only with new software.
For the Cisco IAD2430 Series with the new components, customers must upgrade to one of the following Cisco IOS Software release branches or later:

• 12.3(11)T branch (12.3(11)T10 rebuild has the new component changes)

• 12.3(14)T branch (12.3(14)T6 rebuild has the new component changes)

• 12.4(2)T branch (12.4(2)T3 rebuild has the new component changes)

• 12.4(4)T branch (12.4(4)T1 rebuild has the new component changes)

• 12.4(5a)

PROBLEM SYMPTOMS

The Cisco IAD2430 Series with new components is not backward-compatible with Cisco IOS Software releases older than the release trains specified previously. The Cisco IAD2430 Series with new components loaded with Cisco IOS Software releases older than the trains specified will exhibit the following behaviors:
The new SLIC can be checked in detail also at bootup. The bootup will show Version 1.3. A sample of bootup shown with the SLIC version highlighted in bold follows:
Router#show version
Cisco IOS Software, 2400 Software (C2400-IS-M)
ROM: System Bootstrap, Version 12.4(4)T2, RELEASE SOFTWARE (fc1)
Router uptime is 4 days, 17 hours, 15 minutes System returned to ROM by reload System image file is
"slot0:c2430-is-mz"
Cisco IAD2432 (R527x) processor (revision 2.2) with 119808K/11264K bytes of memory.
Processor board ID
R527x CPU at 225MHz, Implementation 40, Rev 3.1
1 On-Board Twenty-Four FXS Analog Voice Module V1.3
2 FastEthernet interfaces
2 Channelized T1/PRI ports
2 Voice FXO interfaces
DRAM configuration is 64 bits wide with parity disabled.
63K bytes of non-volatile configuration memory.
System fpga version is 250027
System readonly fpga version is 15001C
Option for system fpga is `system'.
0K bytes of ATA System CompactFlash (Read/Write) 31360K bytes of ATA Slot0 CompactFlash (Read/Write)
Configuration register is 0x0
Platform problems will result in the following bootup error message using old Cisco IOS Software with new SLIC components:
voice-port 2/0
^
% Invalid input detected at `^' marker.
ring dc-offset 30-volts
^
% Invalid input detected at `^' marker.
loss-plan plan5
^
% Invalid input detected at `^' marker.
idle-voltage low
^
% Invalid input detected at `^' marker.
compand-type a-law
^
% Invalid input detected at `^' marker.
impedance complex1
^
% Invalid input detected at `^' marker.
             :
             :
voice-port 2/23
^
% Invalid input detected at `^' marker.
ring dc-offset 30-volts
^
% Invalid input detected at `^' marker.
loss-plan plan5
^
% Invalid input detected at `^' marker.
idle-voltage low
^
% Invalid input detected at `^' marker.
compand-type a-law
^
% Invalid input detected at `^' marker.
impedance complex1
^
% Invalid input detected at `^' marker.
Platform problems will result in the following bootup error message using old Cisco IOS Software with the new T1 controller component (please note that the IAD2430-24FXS model in the IAD2430 series will not have this issue since there is no T1 on the platform):
Falc56 - no frame sync T1 line
The Cisco IAD2430 Series with old components is compatible with any Cisco IOS Software release.

WORKAROUND OR SOLUTION

Identify if the hardware platform revision or version contains the old or the new chip set. If the platform contains the new components, upgrade Cisco IOS Software to specified releases or later releases on same branch.
Customers have the following deployment options:

• Customers with existing Cisco IAD2430 Series platforms can:

– Maintain Cisco IAD2430 platforms with old components running any software release while deploying Cisco IAD2430 platforms with new components running new software releases.

– Upgrade all Cisco IAD2430 platforms with old components onto the same software that Cisco IAD2430 platforms with new components are running.

• New customers of Cisco IAD2430 Series platforms can:

– Order platforms with software branches indicated previously. Downgrade of software will cause the platform to have bootup error messages as listed in the section "Problem Symptoms."

HOW TO IDENTIFY HARDWARE LEVELS

Example:
Router#sh diag
IAD2431 Backplane EEPROM:
        PCB Serial Number        : XXXXXXXXXXX
        Processor type           : XX
         Top Assy. Part Number    : 800-XXXXX-08
        Board Revision           : A0
        Fab Part Number          : XX-XXXX-XX
        Deviation Number         : XXXXX-XXXX
        Manufacturing Test Data  : XX XX XX XX XX XX XX XX
        RMA Number               : 0-0-0-0
        RMA Test History         : 00
        RMA History              : 00
        Chassis Serial Number    :
        Chassis MAC Address      :
        MAC Address block size   :
        Field Diagnostics Data   :
        Hardware Revision        :
        Number of Slots          :
        EEPROM format version 4
Verify that the Top Assy. Part Number field has 800-XXXXX-08 under the Cisco IAD2430 Series Backplane EEPROM: The number after the second "-" should be 08 or higher.
Engineering Change Orders (ECO) will be issued when the new components are implemented in manufacturing which is targeted for early July 2006.
Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-4000	800 553-NETS (6387)Fax:	408 526-4100	European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:	31 0 20 357 1000Fax:	31 0 20 357 1100	Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-7660Fax:	408 527-0883	Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital TowerSingapore 068912www.cisco.comTel: +65 6317 7777Fax: +65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed onthe Cisco Website at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa Rica · Croatia · Cyprus Czech Republic · Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SAR · Hungary · India · Indonesia · Ireland · Israel Italy · Japan · Korea · Luxembourg · Malaysia · Mexico · The Netherlands · New Zealand · Norway · Peru · Philippines · Poland · Portugal Puerto Rico · Romania · Russia · Saudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · Taiwan Thailand · Turkey · Ukraine · United Kingdom · United States · Venezuela · Vietnam · ZimbabweCopyright  2006 Cisco Systems, Inc. All rights reserved. CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0601R)Printed in the USA	C25-332000-00   02/06 Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-4000	800 553-NETS (6387)Fax:	408 526-4100	European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:	31 0 20 357 1000Fax:	31 0 20 357 1100	Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-7660Fax:	408 527-0883	Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital TowerSingapore 068912www.cisco.comTel: +65 6317 7777Fax: +65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed onthe Cisco Website at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa Rica · Croatia · Cyprus Czech Republic · Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SAR · Hungary · India · Indonesia · Ireland · Israel Italy · Japan · Korea · Luxembourg · Malaysia · Mexico · The Netherlands · New Zealand · Norway · Peru · Philippines · Poland · Portugal Puerto Rico · Romania · Russia · Saudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · Taiwan Thailand · Turkey · Ukraine · United Kingdom · United States · Venezuela · Vietnam · ZimbabweCopyright  2006 Cisco Systems, Inc. All rights reserved. CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0601R)Printed in the USA	C25-332000-00   02/06