Cisco 7800 Series Media Convergence Servers

Cisco MCS 7828-H3 Unified Communications Manager Business Edition Appliance

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Cisco® Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications. It enables more effective, more secure, more personal communications that directly affect both sales and profitability. It brings people together by enabling a new way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is needed. Cisco Unified Communications is part of an integrated solution that includes network infrastructure, security, mobility, network management products, lifecycle services, flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.

Product Overview

The Cisco MCS 7828-H3 Unified Communications Manager Appliance Business Edition is an integral part of a complete, scalable architecture for a new generation of high-quality unified communications solutions that operate on business data networks. A solution that is easy to deploy and highly cost-effective, this powerful platform delivers the high performance and availability that today's business networks demand. The server appliance is preinstalled with an operating system and the Cisco Unified Communications Manager Business Edition 6.0 software suite. Cisco Unified Communications Manager Business Edition is fully operational upon startup, requiring entry of just a few configuration variables such as IP address and domain. The server appliance includes the following features and components:

• Intel Dual-Core Xeon 2.13-GHz processor with a 1060-MHz front side bus (FSB) and 2 MB of Layer 2 cache

• 6-GB PC2-5300 double-data-rate 2 (DDR2) Error Checking and Correcting (ECC) memory

• Two 250-GB cold-swap serial advanced technology attachment (SATA) hard disk drives configured with Redundant Array of Independent Disks (RAID) 1

• Dual-port Gigabit Ethernet controller (embedded)

• Quick-deployment third-party rail kit

Product Specifications

Table 1 gives specifications of the Cisco MCS 7828-H3.

Table 1. Specifications of Cisco MCS 7828-H3

Processor at Product Introduction

Processor (CPU)

Intel Dual-Core Pentium Xeon

Processor internal clock speed

2.13 GHz (or greater)

Level 2 cache

2 MB

Maximum processors


Processors installed

1 (with 2 cores)

Basic input/output system (BIOS) type

Flash memory


Memory maximum

8 GB

Memory bus clock

667 MHz

Memory technology

PC2-5300 667-MHz DDR2 synchronous dynamic RAM (SDRAM)

Total RAM slots


Memory installed

6 GB ( 2 x 1-GB, 2 x 2-GB dual in-line memory modules [DIMMs])

RAID Controller

Controller model

Integrated Intel 82801 GR SATA Host Controller with RAID 0/1 support





Battery-backed write caching


RAID levels supported

0 and 1

Hard Disk

Cold-swappable bays


Hard disk installed

2 x 250 GB

Hard-disk route processor module (RPM)


Data-transfer rate

150 MB per second

Hard-disk average seek time

9 ms

Hard-disk interface type


Network Connectivity

Ethernet network interface card (NIC)

Dual onboard 10/100/1000

Ethernet connectors

Two RJ-45 connectors on rear of server

10BASE-T cable support

EIA Category 3, 4, or 5 unshielded twisted-pair (UTP) (2 or 4 pair) up to 328 ft (100m)

100BASE-TX cable support

EIA Category 5 UTP (2 pair) up to 328 ft (100m)

1000BASE-T cable support

EIA category 6 UTP (recommended), 5E UTP, or 5 UTP (2 pair) up to 328 ft (100m)

Expansion Options

8x PCI-Express full height, three-quarter length


8x PCI-Express low profile, half length


Interface Port Specifications

System management ports

Integrated Lights Out (iLO) remote

Serial ports


Parallel ports


Universal-serial-bus (USB) 2.0 ports

4 (1 at front, 1 internal, 2 rear)

Keyboard ports


Mouse ports


Audio ports


Video Graphics Array (VGA) ports



• Power-on password
• Keyboard password
• USB port control
• Option to use a selectable boot sequence to prevent unauthorized installation of software or removal of data from the diskette drive
• Administrator's password


Power-supply output power

420W (rated steady-state power)

Autoranging AC input




Input requirements range line voltage

90 to 264 VAC

Nominal line voltage

100 to 120 VAC and 220 to 240 VAC

Rated input current

6A (100 to 120 VAC) to 3A (200 to 240 VAC)

Rated input frequency

47 to 63 Hz

Rated input power

• @ 115V input; Rated input power = 486W (assume Output wattage = 450W)
• @ 230V input; Rated input power = 479W (assume Output wattage = 450W)


Operating ambient temperature

50 to 95°F (10 to 35°C)

Operating temperature de-rating

1.8°F per 1000 to 10,000 ft (1°C per 300 to 3000m)

Operating relative humidity

10 to 90% (noncondensing)

Operating maximum wet bulb temperature

82°F (28°C)

Nonoperating storage temperature

-22 to 140°F (-30 to 60°C)

Nonoperating relative humidity

5 to 95% (noncondensing)

Nonoperating maximum wet bulb temperature

102°F (38.7°C)

BTU rating

1710 BTU/hr

Sound emissions, idle

6.3 bel (operating)

System Unit

Form factor

Rack-mount 1RU


Included for standard third-party rack


27.00 lb (12.27 kg)

Dimensions (H x W x D)

1.70 x 16.78 x 24.0 in. (4.32 x 42.62 x 60.96 cm)

Ordering Information

To order this product, visit the Cisco Ordering Home Page.

• You can order the appliance using the top-level part number CUCM6-BE. Enter the top-level part number into the Cisco Dynamic Configuration Tool on to view a list of options and associated licenses. You can order the following components separately:

• KEY-CCM-ADMIN-K9= (order a minimum quantity of 2)

• DAT-USB-EXT-72= (optional external USB Digital Audio Tape [DAT] tape drive)

• DAT-USB-RM-72= (optional rack-mount USB DAT tape drive)

• DAT-USB-ADPT= (required if DAT-USB-EXT-72= or DAT-USB-RM-72= are used)

• MOH-USB-AUDIO= (USB music-on-hold adapter)

Server Spares

To order spare servers, refer to Table 2.

Table 2. Ordering Information for Spare Server


Spare Part Number

Cisco MCS 7828-H3 HW Only Service Spare


Field-Replaceable Spares

To order spare parts for the servers, refer to Table 3.

Table 3. Ordering Information for Server Spare Parts

Spare Part Number



Spare 1-GB SDRAM dual in-line memory module (DIMM) for Cisco MCS 7828-H3 appliance


Spare 2-GB SDRAMM dual in-line memory module (DIMM) for Cisco MCS 7828 appliance


Spare 250-GB SATA hard disk drive, cold-pluggable


Spare external USB 36-/72-GB DAT drive


Spare rack-mount USB 36-/73-GB DAT drive

DAT-USB-ADPT=(required for DAT-USB-EXT-72= or DAT-USB-RM-72=)

PCI-to-USB DAT adapter

Identifying Server CPU Speed

As the Cisco MCS 7828-H3 matures, the processor speeds will be changed as Intel retires slower processors and replaces them with faster processors. Table 4 provides the Cisco manufacturing part number shown on the chassis to help identify the processor speed of any individual server.

Table 4. Manufacturing Part Numbers by Processor Speed


Manufacturing Part Number Located on Server


Intel Dual-Core Xeon 3050, 2.13 GHz


Initial production of server

Warranty Information

Cisco offers a 1-year limited hardware warranty on Cisco media convergence servers. For terms and conditions of this warranty, refer to

Cisco Unified Communications Services and Support

Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications System. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Initial planning and design services, for example, can help you meet aggressive deployment schedules and minimize network disruption during implementation. Operate services reduce the risk of communications downtime with expert technical support, and optimize services enhance solution performance for operational excellence. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs.