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End-of-Sale and End-of-Life Announcement for the Cisco Packaged Collaboration Solutions

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EOL9695

Cisco announces the end-of-sale and end-of-life dates for the Cisco Packaged Collaboration Solutions. The last day to order the affected product(s) is January 29, 2015.Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1.       End-of-Life Milestones and Dates for the Cisco Packaged Collaboration Solutions

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

July 31, 2014

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

January 29, 2015

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

April 29, 2015

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

January 29, 2016

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

January 29, 2016

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

April 26, 2019

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

January 31, 2020

HW = Hardware    OS SW = Operating System Software   App. SW = Application Software

Table 2.       Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

COLLAB-MED-TRC

Medium TRC with preloaded Cisco Collaboration 9.1

BE7K-K9

Cisco BE7000 UCS C240M3 TRC2 Srv, RST

-

COLLAB-MED-TRC-XU

Medium TRC with preloaded Cisco Collaboration 9.1 XU

BE7K-K9-XU

Cisco BE7000 UCS C240M3 TRC2 Srv, UNRST

-

TVL-PCP-9.X-K9

Media (no lic) for Cisco Prime Collaboration Provisioning 9.

BE7K-SW-9X10X

Media (no lic) for Cisco Collaboration 9.x 10.x

-

TVL-SW-9.X

Media (no lic) for Cisco Collaboration 9.x

BE7K-SW-9X10X

Media (no lic) for Cisco Collaboration 9.x 10.x

-

TVL-SW-9.X-XU

Media (no lic) for Cisco Collaboration 9.x Export Unrestrict

BE7K-SW-9X10X-XU

Media (no lic) for Cisco Collaboration 9.x 10.x Export Unrst

-

Product Migration Options

Customers looking for packaged collaboration solutions in enterprise deployments of more than 1000 users are encouraged to migrate to Cisco Business Edition 7000. Information about this product can be found at: http://www.cisco.com/go/be7000.

Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.

Customers may be able to continue to purchase Cisco Packaged Collaboration Solutions through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco Business Edition 7000, visit http://www.cisco.com/go/be7000, or contact your local account representative.

For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.