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Cisco 7800 Series Media Convergence Servers

End-of-Sale and End-of-Life Announcement for the Cisco MCS 7825-H3 Media Convergence Server

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EOL6675

Cisco® announces the end-of-sale and end-of life dates for the Cisco MCS 7825-H3 Media Convergence Server. This announcement does not apply to Cisco Application Software Releases that run on the MCS 7825-H3 Media Convergence Server. The last day to order the affected product(s) is July 31, 2009. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco MCS 7825-H3 Media Convergence Server

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

January 30, 2009

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 31, 2009

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

October 29, 2009

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.

July 31, 2010

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

July 31, 2010

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

October 26, 2013

Last Date of Support:
HW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

July 30, 2014

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

MCS-7825-H3-CCE1

HW Only MCS-7825-H3 with 2GB RAM and Two 160GB SATA HD

MCS-7825-H4-CCE1

HW Only MCS 7825-H4 Server

MCS-7825-H3-CCX1

HW Only MCS-7825-H3 with 2GB RAM and Two 160GB SATA HD

MCS-7825-H4-CCX1

HW Only MCS 7825-H4 Server

MCS-7825-H3-ECS1

7825-H3 for Cisco Unity

MCS-7825-H4-ECS1

Cisco Unity MCS 7825 HP Server

MCS-7825-H3-IPC1

HW Only MCS-7825-H3 with 2GB RAM and Two 160GB SATA HD

MCS-7825-H4-IPC1

HW Only MCS 7825-H4 Server

MCS-7825-H3-RC1

HW-only MCS-7825-H3 with 2 GB RAM, Dual 160-GB SATA HD

MCS-7825-H4-RC1

HW Only MCS 7825-H4 Server

MCS-7825-H3-UC1

7825-H3 for Unity Connection 1.x

MCS7825H4-K9-UCA1

Cisco Unity Connection 2.1 MCS 7825 HP Appliance

MCS-7825-H3-UCA1

MCS-7825-H3 Unity Connection 2.x Appliance

MCS7825H4-K9-UCA1

Cisco Unity Connection 2.1 MCS 7825 HP Appliance

Product Migration Options

Customers are encouraged to migrate to the Cisco MCS 7825-H4 Media Convergence Server as shown in Table 2. Information about this product can be found at: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/products_data_sheets_list.html.
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.
Customers may be able to continue to purchase the Cisco MCS 7825-H3 Media Convergence Server through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.

For More Information

For more information about the Cisco MCS 7825-H4 Media Convergence Server, visit http://www.cisco.com/en/US/products/hw/voiceapp/ps378/products_data_sheets_list.html, or contact your local account representative.
To request information about the Cisco MCS 7825-H4 Media Convergence Server, send an e-mail to mcs-pm-team@cisco.com.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice.