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Cisco 7800 Series Media Convergence Servers

End-of-Sale and End-of-Life Announcement for the Selected Cisco MCS 7845-H2 Media Convergence Servers

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EOL6638

Cisco® announces the end-of-sale and end-of life dates for the Selected Cisco MCS 7845-H2 Media Convergence Servers. The last day to order the affected product(s) is July 10, 2009. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Selected Cisco MCS 7845-H2 Media Convergence Servers

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

January 9, 2009

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 10, 2009

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

October 8, 2009

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.

July 10, 2010

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

July 10, 2010

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

October 5, 2013

Last Date of Support:
HW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

July 9, 2014


HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

MCS-7845-H2-CCE1

HW Only MCS-7845-H2 with 4GB RAM and Four 72GB SAS HD

MCS-7845-H2-CCE2

HW Only MCS-7845-H2 with 4GB RAM and Four 146GB SAS HD

MCS-7845-H2-CCX1

HW Only MCS-7845-H2 with 4GB RAM and Four 72GB SAS HD

MCS-7845-H2-CCX2

HW Only MCS-7845-H2 with 4GB RAM and Four 146GB SAS HD

MCS-7845-H2-ECS1

MCS-7845-H2; Rack; VM-8HDD; SAS RAID; 2-CPU; 4GB

MCS-7845-H2-ECS4

Unity MCS-7845-H2,8x146 HDD,4GB RAM,Quad-Cores

MCS-7845-H2-ECS2

MCS-7845-H2; Rack; UM-4HDD; SAS RAID; 2-CPU; 4GB

MCS-7845-H2-ECS3

Unity MCS-7845-H2,4x146 HDD,4GB RAM,Quad-Cores

MCS-7845-H2-IPC1

HW Only MCS-7845-H2 with 4GB RAM and Four 72GB SAS HD

MCS-7845-H2-IPC2

HW Only MCS-7845-H2 with 4GB RAM and Four 146GB SAS HD

MCS-7845-H2-RC1

HW only, MCS-7845-H2 with 4GB RAM, Four 72GB SAS HD

MCS-7845-H2-RC2

HW Only MCS-7845-H2 with 4GB RAM and Four 146GB SAS HD

Product Migration Options

Customers are encouraged to migrate to the upgraded models of the Cisco MCS 7845-H2 Media Convergence Server as indicated in Table 2. Information about this product can be found at: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/index.html.
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.
Customers may be able to continue to purchase the Selected Cisco MCS 7845-H2 Media Convergence Servers through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.

For More Information

For more information about the upgraded Cisco MCS 7845-H2 Media Convergence Servers, visit http://www.cisco.com/en/US/products/hw/voiceapp/ps378/index.html, or contact your local account representative.
To request information about the upgraded Cisco MCS 7845-H2 Media Convergence Servers, send an e-mail to mcs-pm-team@cisco.com.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice.