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Cisco 7800 Series Media Convergence Servers

Installing IBM ServerGuide for Unified Contact Center MCS models

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Cisco MCS 7800 series Media Convergence Servers IBM ServerGuide Installation Notes

For Cisco MCS 7800 series of Media Convergence Servers that require the IBM ServerGuide (78xx-Ix), it is no longer included with the MCS shipment. Customers are advised to use the following procedure to obtain the ServerGuide directly from IBM.

Briefly, the ServerGuide program detects the server model and optional hardware devices that are installed and uses that information during setup to configure the hardware. The ServerGuide program simplifies operating-system installations by providing updated device drivers and, in some cases, installing them automatically.

Please download a free image of the ServerGuide Setup and Installation CD or purchase the CD from the ServerGuide fulfillment IBM Web site at http://www.ibm.com/systems/management/serverguide/sub.html.

To download the free image, click IBM Service and Support Site. Select the ServerGuide version that corresponds to the MCS 7816, 7825, 7835, and 7845 for Unified Contact Center as follows:

MCS Model

IBM Model Cross Reference to select ServerGuide

MCS-7816-I3

x3250

MCS-7816-I4

x3250 M2

MCS-7825-I3-CCX1/-CCE1

x3250

MCS-7825-I4-CCX1/-CCE1

x3250 M2

MCS-7835-I2

x3650

MCS-7845-I2

x3650