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Cisco Service Control Application for Broadband

End-of-Life/End-Of-Support Announcement for the Cisco Service Control Application Reporter (SCA Reporter) Tool

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PB729377

Published Date: December 10, 2013

Cisco announces that Cisco Service Control Application Reporter (SCA Reporter) tool will be deprecated in Software Release 4.1.0

Affected Products and Packages

Product or Package Name

Operating System and Release Version

Cisco Service Control Application Reporter (SCA Reporter) Standalone Application

On all supported software releases.

Cisco Service Control Application Reporter (SCA Reporter) Command-Line Interface

On all supported software releases.

Cisco Service Control Application Reporter (SCA Reporter) Tool of the SCA-BB Console

On all supported software releases.

Effect of Deprecation

Cisco will deprecate the Service Control Application Reporter (SCA Reporter) tool in software release 4.1.0. The Service Control Application Reporter (SCA Reporter) in SCA-BB Console, SCA Reporter Command-line interface and SCA Reporter standalone application will be removed in software release 4.1.0. There will be no development on the Service Control Application Reporter (SCA Reporter) tool.
The Cisco Service Control Application Reporter (SCA Reporter) in software releases 3.7.X, 3.8.X and 4.0.0 will receive software fixes for severity 1 and severity 2 defects until the end of engineering support.

Effective Date of Deprecation

The deprecation is effective on the date of this announcement.

Support for Deprecated Feature

Cisco engineering will provide software fixes for severity 1 and severity 2 defects found in the deprecated feature for six months from the day the feature deprecation is announced. Defects with severity ratings 3, 4, 5, and 6 will stop being addressed beginning the day the feature deprecation is announced.
Cisco Technical Assistance Center (TAC) will continue to provide configuration and troubleshooting assistance for 12 months from the day the feature deprecation is announced.

Deprecation Milestones

Milestone

Definition

Date

Deprecation Announcement

The date of this notice that announces the deprecation of the Cisco Service Control Application Reporter (SCA Reporter) tool.

August 23,2013

End of engineering support to address severity 1 and
severity 2 defects

The last date that Cisco Engineering will release any final software maintenance release or bug fix that resolves a severity 1 or severity 2 defect.

Defects with severity ratings of 3, 4, 5, and 6 will stop being addressed as of the date of this deprecation announcement.

After this date, Cisco Engineering will no longer develop, resolve, maintain, or test the deprecated features.

January 23,2014

Last date of Support

The last date to receive service and support for the deprecated features from Cisco Technical Assistance Center (TAC). After this date, all support services for these features are unavailable.

SCA Reporter software download and documentation will also be unavailable after this date.

August 23, 2014

Migration Path

Customers with Cisco Service Control Application Reporter (SCA Reporter) Tool are encouraged to migrate to the Cisco Insight Reporter Tool.
Cisco Insight Reporter is a software platform based on web 2.0 user experience standards, designed to collect and present reports, charts, and statistics about the traffic data collected by Cisco SCE devices.
The benefits of Cisco Insight Reporter include:

• Appealing and easy-to-use user interface, that gives the best experience in terms of usability and computer graphics.

• Supports multi-vendor databases (MySQL, Oracle, and Sybase).

• Scalable back-end software with the ability to address distributed data storage.

• Highly customizable on per-user basis in terms of reports and views. It enables the operator to target the needs of all roles within the different company departments (IT, Operations, Marketing).

• Scalable architecture for targeting both the mid-small and large ISP markets.

• Provides localization at menu voices and page layouts level to target the ISP market on a global basis.

• Flexible role-based model for authentication and authorization.

• Robust and customizable framework for report running, generation, and presentation.

• Enhanced notification mechanism.

• Support of all the previous reports developed for earlier software releases.

• Multi-user, profile-based access with customizable network, report, and user visibility policies.

• Enhanced Business Intelligence-oriented capabilities to interact, share, store, and export reports.

• Multi-time zone support.

• Device abstraction layer - Support for reporting on traffic based on SCE.

• Several deployment scenarios supported, including virtualization and high-availability.

• Support for Multi-tenancy and reporting as a service.

Cisco Insight reporter is a standalone application and does not provide command-line interface or Reporter GUI in SCA-BB console like SCA Reporter.
Cisco Insight Reporter requires,

• Dedicated server which needs to be sized up.

• Insight License. (License is per number and type of SCE it serves).

Product ID

Description

C-INSIGHT-1010-U

C-Insight upgrade license for deployed 1 x SCE1010

C-INSIGHT-2020-U

C-Insight upgrade license for deployed 1 x SCE2020

C-INSIGHT-8000-U

C-Insight upgrade license for deployed 1 x SCE8000

Note: This is valid for one year only from the date of this announcement.

Information on Cisco Insight Reporter

For more information about the Cisco Insight Reporter
Or contact your local account representative.
Information on Cisco Service Control Engine
Cisco Service Control Engine

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Open a service request on Cisco.com

By email

By telephone