® announces the end-of-sale and end-of life dates for the Selected Elements of Cisco NAC Appliance (Clean Access Manager and Server) Software. The last day to order the affected product(s) is July 15, 2009. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Selected Elements of Cisco NAC Appliance (Clean Access Manager and Server) Software
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
Jan 14, 2009
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
July 15, 2009
Last Ship Date: OS SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
October 13, 2009
End of SW Maintenance Releases Date: OS SW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
July 15, 2010
End of New Service Attachment Date: OS SW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
July 15, 2010
End of Service Contract Renewal Date: OS SW
The last date to extend or renew a service contract for the product.
October 10, 2013
Last Date of Support:
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
July 14, 2014
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
There is currently no replacement product available for this product.
NAC Appliance-Clean Access Server SW Failover Bun (1500)
NAC Appliance 3350 Server Failover Bundle-max 1500 users
Cisco Clean Access Server In-Band
NAC Appliance 3310 Server-max 1500 users
NAC Appliance-Clean Access Server SW (1500users)
NAC Appliance 3350 Server-max 1500 users
Product Migration Options
Customers are encouraged to migrate to the appropriate Cisco NAC Appliance products as indicated in Table 2. For more information about the Cisco NAC Appliance, go to
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to
http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.
Customers may be able to continue to purchase the Selected Elements of Cisco NAC Appliance (Clean Access Manager and Server) Software through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to
Service prices for Cisco products are subject to change after the product End of Sale date.