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Cisco 860VAE Series Integrated Services Routers FAQ

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Product Overview and Positioning

Q.    What are the Cisco ® 860VAE Series Integrated Services Routers?
A.     Part of the Cisco Integrated Services Routers Generation 2 (ISR G2) portfolio, Cisco 860VAE Series ISRs are entry-level fixed-configuration routers that serve a range of business needs from providing basic connectivity for the casual teleworker to providing secure collaboration for the enterprise teleworker. For service providers, the Cisco 860VAE ISRs present an opportunity for tiered basic or secure managed customer premises equipment (CPE) devices. With multiple WAN technologies offered within a single box (Gigabit Ethernet, asymmetric DSL2+ [ADSL2+], or very-high-data-rate DSL2 [VDSL2]), the Cisco 860VAE, which shares a common architecture across its variants, allows for consistent management across various deployment scenarios. The Cisco 860VAE ISRs, which come in a compact fanless desktop form factor, provide improved performance, state-of-the-art xDSL features, and significantly better interoperability over the existing Cisco 860 Series ISRs.
Q.    What are the differences between the Cisco 860VAE Series and the Cisco 860 Series?
A.     Cisco 860VAE Series Routers provide flexible WAN deployment options by offering Gigabit Ethernet WAN and DSL WAN on a single CPE platform, configurable by software. The new series also introduces a new Cisco IOS ® Software IP Base software packaging option to meet the requirements of basic Internet connectivity. In addition, these new models feature an enhanced mechanical design with a fanless and lightweight chassis.

Hardware Features

Q.    Which models are available with the Cisco 860VAE Series?
A.     Please refer to the Cisco 860VAE Series data sheet for the list of available hardware models.
Q.    What hardware upgrade options are available with the Cisco 860VAE Series?
A.     There are no hardware upgrade options for the Cisco 860VAE Series platforms. Please carefully review the options available with each hardware model to determine the suitable platform for your deployment.
Q.    Do the platforms come with both Gigabit Ethernet WAN and DSL WAN?
A.     All of the Cisco 860VAE Series models have a Gigabit Ethernet WAN interface and a multimode VDSL2 or ADSL2+ interface. Only one of the two WAN interfaces can be active at a time with a simple software configuration. The default WAN mode is DSL. This feature helps to reduce the operational expense of deploying Cisco 860VAE Series platforms by providing the same CPE model to be deployed for different WAN environments.
Q.    Is Power over Ethernet (PoE) supported?
A.     PoE is currently not supported on the Cisco 860VAE Series models.
Q.    Are fans installed on the Cisco 860VAE Series?
A.     Cisco 860VAE Series models are fanless.
Q.    How does the Reset button work?
A.     The Reset button is used to restore the router to its factory settings. The Reset button supports two modes: Remote Monitoring (ROMmon) mode and Cisco IOS Software mode.
ROMmon mode:

   When the Reset button is pressed within 10 seconds of power up (and kept pressed for more than 10 seconds) and there is no valid xxx.cfg file in the flash memory, the router boots up with the factory defaults stored in nonvolatile RAM (NVRAM).

   When the Reset button is pressed within 10 seconds of power up (and kept pressed for more than 10 seconds) and there is a valid xxx.cfg file in the flash memory, the router boots up with the xxx.cfg file and avoids the startup-config file in NVRAM. The xxx.cfg default configuration file in flash memory also replaces the startup-config file in NVRAM.

Cisco IOS Software mode:
During the time when Cisco IOS Software is operational, you can use the Reset button to load a configuration file without using any command-line interfaces (CLIs). The configuration can reside either on an external USB flash drive or on the router flash file system. You should name the configuration “customer-config.SN” or “customer-config”, where SN is the hardware serial number that is unique to each device. The configuration files on the USB flash drive has priority over the ones on router flash memory; that is, when a valid configuration file is present on both the USB flash drive and the router flash drive, when the Reset button is pressed, the system tries to load the configuration on the USB flash drive first, and only if a failure occurs does it attempt to load the file on the router flash file system. The order in which the system looks for configuration files follows:

   usbflash0:customer-config.SN

   usbflash:customer-config

   flash:customer-config.SN

   flash:customer-config

DSL Features

Q.    Which xDSL technologies does the Cisco 860VAE Series support?
A.     The Cisco 860VAE Series supports the DSL technologies listed in Table 1.

Table 1.       DSL Technologies Supported by the Cisco 860VAE Series

Model

DSL Technology

Minimum Cisco IOS Software Release Requirement

Cisco 866VAE

Cisco 866VAE-K9

ADSL2 and 2+ over ISDN (Annex B) and VDSL2

15.2(2)T, 15.1(4)M2

Cisco 867VAE

Cisco 867VAE-K9

ADSL2 and 2+ over basic telephone service (Annex A) and VDSL2

15.2(2)T, 15.1(4)M2

Q.    Are the Cisco 860VAE Series xDSL technologies compatible with the ones available on the Cisco 880VA Series?
A.     Both Cisco 860VAE Series and Cisco 880VA Series Routers use the Broadcom multimode VDSL2/ADSL2+ chipset, and they support the same xDSL features for the comparable SKUs (that is, Annex A or Annex B). Please refer to the Cisco 880VA Series Q&A for more information about multimode VDSL2 and ADSL2+ feature support.
Q.    Is the DSL firmware for the Cisco 880VA Series compatible with that for the Cisco 860VAE Series?
A.     Both the Cisco 860VAE Series and the Cisco 880VA Series use the Broadcom multimode VDSL2/ADSL2+ chipset, and they support the same DSL firmware. Because of architectural differences, the actual firmware format to be used for the Cisco 860VAE Series is different from the one for the Cisco 880VA Series. Both platform families support Version 32b as the embedded DSL firmware version. If a specific certified firmware release is required, the firmware can be loaded on the router flash drive. In this case, please make sure you use only the file that is published for the Cisco 860VAE Series to ensure compatibility with the platform. A router reload is required when changing DSL firmware.
Q.    Is Annex M supported by the Cisco 860VAE Series?
A.     Cisco 867VAE and Cisco 867VAE-K9 models support both Annex A and Annex M, with performance optimization for Annex A mode only.
Q.    What is the maximum data rate that the Cisco 860VAE Series can support?
A.     The Cisco 860VAE Series is compliant with ITU G.992.5 for ADSL2+ support and ITU G.993.2 for VDSL2 support. The maximum theoretical data rate that can be achieved is defined by these standards. The actual data rate negotiated during the line training process depends on the profiles supported by the DSL access multiplexer (DSLAM), the distance of the CPE from the central office where the DSLAM is located, noise conditions, and other parameters associated with line quality. Please note that the Cisco 860VAE Series supports up to profile 17a for VDSL2. More information about VDSL2 and ADSL2+ feature support is available in the Cisco 880VA Series Q&A.
Q.    Will the Cisco 860VAE Series work with any DSLAM?
A.     The Cisco 860VAE Series supports the same DSLAMs as the Cisco 880VA Series. Please refer to the DSLAM interoperability document for a list of supported DSLAMs.

Software Features

Q.    Do the Cisco 860VAE Series platforms require software activation for Cisco IOS Software feature support?
A.     The Cisco 860VAE Series does not support universal images. The supported Cisco IOS Software feature set is based on the hardware SKU choice. There are no software feature set upgrade options between the different hardware models. Table 2 lists the Cisco IOS Software options for the Cisco 860VAE Series.

Table 2.       Cisco IOS Software Options for Cisco 860VAE Series

Model

IOS Feature Set

Cisco 866VAE

Cisco 867VAE

IP Base

Cisco 866VAE-K9

Cisco 867VAE-K9

Advanced Security

Q.    Are the software feature sets compatible with the same feature sets offered by the modular ISR G2 platforms?
A.     The list of features supported by the Cisco 860VAE Series IP Base and Advanced Security feature sets is not the same as what is available for the modular ISR G2 platforms. Please refer to the Cisco 860VAE Series data sheet for the supported feature list.
Q.    Does the Cisco 860VAE Series support the Cisco ScanSafe connector?
A.     Cisco ScanSafe connector support is available only on the Cisco 866VAE-K9 and Cisco 867VAE-K9 models. Cisco IOS Software Release 15.2(2)T is required.
Q.    What are some of the differences in feature support between the Cisco 860VAE Series and the Cisco 880 and 880VA Series platforms?
A.     The following features are not supported on the Cisco 860VAE Series platforms:

   Giants and baby giants on the switchports

   Dynamic port security

   TR-69 (to be introduced at a later date)