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Eos and EoL Announcement for the Cisco Media Convergence Server 7825-H2

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EOL5532

Cisco Systems® announces the end-of-sale and end-of life dates for the Cisco Media Convergence Server 7825-H2. The last day to order the Cisco Media Convergence Server 7825-H2 is July 7, 2007. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the Cisco Media Convergence Server 7825-H2. Table 2 lists the product part numbers affected by this announcement.

Table 1. End-of-Life Milestones and Dates for the Cisco Media Convergence Server 7825-H2

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

March 5, 2007

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 7, 2007

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

October 7, 2007

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.

September 2, 2008

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

September 2, 2008

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

November 29, 2011

Last Date of Support:
HW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

September 1, 2012


HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

MCS-7825-H2-S31

HW Only MCS-7825-H2 with 2GB RAM and 80GB HD

MCS-7825-H3-S31

HW Only MCS-7825-H3 with 2GB RAM and Two 160GB SATA HD

MCS-7825-H2-S31

HW Only MCS-7825-H2 with 2GB RAM and 80GB HD

MCS-7825-I3-S31

HW Only MCS-7825-I3 with 2GB RAM and Two 160GB SATA HD

Product Migration Options

Customers are encouraged to migrate to the Cisco 7825-I3 Media Convergence Server or Cisco 7825-H3 Media Convergence Server.
Customers may be able to continue to purchase the end-of-sale product through Cisco's Authorized Refurbished Equipment program. Refurbished units of the end-of-sale product are available in limited supply for sale in certain countries on a first-come, first-served basis. For information about the refurbished equipment program, go to: http://www.cisco.com/en/US/ordering/or6/or17/order_refurbished_equipment_program_description.html.

For More Information

For more information about the Cisco 7825-I3 Media Convergence Server or Cisco 7825-H3 Media Convergence Server, visit http://www.cisco.com/go/ipics, contact your local account representative, or send an e-mail to ask-ipics-support@external.cisco.com.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice.