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Introducing Cisco Unity Express Release 2.0

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PRODUCT BULLETIN NO. 2714

This product bulletin describes the features introduced in Cisco Unity® Express 2.0.

OVERVIEW

Cisco Unity Express provides local voice mail and automated attendant services for Cisco ® CallManager and Cisco CallManager Express IP telephony systems. Enterprises and small and medium-sized businesses (SMBs) use Cisco Unity Express to improve business productivity and customer satisfaction. Cisco Unity Express scales from the very small office to offices that require mailboxes for up to 100 users.

KEY FEATURES AND BENEFITS

Cisco Unity Express 2.0 introduces the primary features shown in Table 1.

Table 1. Features and Benefits of Cisco Unity Express 2.0

Features

Benefits

Voice Profile for Internet Mail Version 2 (VPIMv2-RFC 3801) support for voice-mail message networking interoperability between distributed Cisco Unity Express sites and between Cisco  Unity Express and Cisco Unity
VPIM support on Cisco Unity Express increases productivity across business locations, lowers long distance costs, and ultimately protects investment in existing VPIM compliant messaging systems. This standards-based feature is enhanced with Nondelivery Records (NDR) for networked messages.
Full operation as part of a Cisco CallManager 4.0 network with the  ability to auto detect and auto update to the correct Java Telephony Application Programming Interface (JTAPI) version
Cisco Unity Express now operates with a variety of Cisco CallManager releases including 3.3 and 4.0. Cisco Unity Express detects the JTAPI version present on the connected Cisco CallManager and automatically updates its interfaces to support the  correct release.
New languages supported: European French, German, and European Spanish
Expanded support for international languages allows Cisco Unity Express voice mail and automated attendant services to be deployed in countries that require language localization. This is important for multinational enterprises as well as commercial businesses in the local countries.
Increased capacity on the Advanced Integration Module (AIM-CUE) for 14 hours of voice mail storage (requires AIM-CUE with 1  GB of Compact Flash)
The Cisco Unity Express Advanced Integration Module now provides 14 hours of voice-mail message storage for up to 50 mailboxes, providing additional recording capacity on a per user and system wide basis.
Cisco Unity Express may be located co-resident or separately from the Cisco CallManager Express or Survivable Remote Site Telephony (SRST) routers
Cisco Unity Express may be co-located either in the same router that runs Cisco CallManager Express or SRST or it may be installed in a separate Cisco Systems ® router. This provides flexibility in platform choices and network design.
Enhanced installation and upgrades
Four enhancements in Release 2.0 improve the efficiency of installing and upgrading Cisco Unity Express. These enhancements include a smaller installer image and onboard installer for reducing WAN bandwidth requirements support of background downloads during operation (thereby reducing user disruption), and incremental upgrades for improved operational efficiency.

AVAILABILITY

Cisco Unity Express 2.0 software is available now from http://www.cisco.com.

DOCUMENTATION

For more information about the Cisco Unity Express solution, go to:
Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-4000	800 553-NETS (6387)Fax:	408 526-4100	European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:	31 0 20 357 1000Fax:	31 0 20 357 1100	Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-7660Fax:	408 527-0883	Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital Tower Singapore 068912www.cisco.comTel: +65 6317 7777Fax: +65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed onthe Cisco Web site at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa Rica · Croatia · Cyprus · Czech Republic Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SAR · Hungary · India · Indonesia · Ireland · Israel · Italy · Japan · Korea Luxembourg · Malaysia · Mexico · The Netherlands · New Zealand · Norway · Peru · Philippines · Poland · Portugal · Puerto Rico · Romania · Russia Saudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · Taiwan · Thailand · Turkey · Ukraine United Kingdom · United States · Venezuela · Vietnam · ZimbabweCopyright  2004 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0402R) 	204106.ck_ETMG_CM_12.04Printed in the USA Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-4000	800 553-NETS (6387)Fax:	408 526-4100	European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:	31 0 20 357 1000Fax:	31 0 20 357 1100	Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-7660Fax:	408 527-0883	Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital Tower Singapore 068912www.cisco.comTel: +65 6317 7777Fax: +65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed onthe Cisco Web site at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa Rica · Croatia · Cyprus · Czech Republic Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SAR · Hungary · India · Indonesia · Ireland · Israel · Italy · Japan · Korea Luxembourg · Malaysia · Mexico · The Netherlands · New Zealand · Norway · Peru · Philippines · Poland · Portugal · Puerto Rico · Romania · Russia Saudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · Taiwan · Thailand · Turkey · Ukraine United Kingdom · United States · Venezuela · Vietnam · ZimbabweCopyright  2004 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0402R) 	204106.ck_ETMG_CM_12.04Printed in the USA