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End-of-Sale and End-of-Life Announcement for the Cisco TelePresence System Japan- and EU-Specific Lighting Fixtures

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EOL6787

Cisco announces the end-of-sale and end-of life dates for the Cisco® TelePresence System Japan- and EU-Specific Lighting Fixtures. The last day to order the affected product(s) is November 16, 2009. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco Cisco TelePresence System Japan- and EU-Specific Lighting Fixtures

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

May 18, 2009

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

November 16, 2009

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

February 14, 2010

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.

November 16, 2010

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

November 16, 2010

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

February 11, 2014

Last Date of Support:
HW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

November 15, 2014

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

CTS-LIGHT-FIXT-EU

CTS Light Fixture for Europe

CTS-LIGHT-FIXT

TelePresence Lighting Fixture

CTS-LIGHT-FIXT-EU=

CTS Light Fisture for Europe

CTS-LIGHT-FIXT=

TelePresence Lighting Fixture

CTS-LIGHT-FIXT-JP

TelePresence Lighting Fixture Japan

CTS-LIGHT-FIXT

TelePresence Lighting Fixture

CTS-LIGHT-FIXT-JP=

TelePresence Lighting Fixture Japan

CTS-LIGHT-FIXT=

TelePresence Lighting Fixture

Product Migration Options

Customers are encouraged to migrate to the Cisco TelePresence System general lighting fixture. Information about this product can be found at: http://www.cisco.com/en/US/products/ps8333/index.html.
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.
Service prices for Cisco products are subject to change after the product End of Sale date.

For More Information

For more information about the Cisco TelePresence System general lighting fixture, visit http://www.cisco.com/en/US/products/ps8333/index.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice.