End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Management Suite (TMS) Versions 12.x and 13.x
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EOL9704
Cisco announces the end-of-sale and end-of-life dates for the Cisco TelePresence Management Suite (TMS) Versions 12.x and 13.x. The last day to order the affected product(s) is December 16, 2014. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco TelePresence Management Suite (TMS) Versions 12.x and 13.x
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
June 17, 2014 |
| End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
December 16, 2014 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
March 16, 2015 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
December 16, 2015 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
December 16, 2015 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
March 13, 2017 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
December 31, 2017 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product PartNumber |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| SW-TMS-13.X-EA-K9 |
EA TMS Base Software Image, Version 13.x |
SW-TMS-14.X-EA-K9 |
EA TMS Base Software Image, Version 14.x |
- |
| SW-TMS-APL-S80100 |
TMS Appliance Base Software Image Latest Version |
SW-TMS-14.X-K9 |
TMS Base Software Image Version 14.X |
- |
Product Migration Options
Customers are encouraged to migrate to the latest Cisco TelePresence Management Suite (TMS) software. Information about this version can be found at: http://www.cisco.com/c/en/us/products/conferencing/telepresence-management-suite-tms/.
Customers running 13.2.x or any earlier version using the Cisco TMS Agent must upgrade to Cisco TMS Version 13.2.2 and install Cisco TelePresence Management Suite Provisioning Extension (TMSPE) before upgrading to Cisco TMS Version 14.x. Cisco encourages all customers to upgrade from Cisco TMS Agent to Cisco TMS Provisioning Extension before the last ship date.
Table 3. Product Comparisons
| Feature |
Cisco TelePresence Management Suite (TMS) Versions 12.x and 13.x |
Cisco TelePresence Management Suite (TMS) Version 14 |
| Cisco VCS User Provisioning (Movi, Jabber Video for TelePresence, E20, EX60, EX90, MX200, MX300) |
Support 10,000 users |
Support 100,000 users. |
| End-user Scheduling |
TMS Scheduler |
TMS Smart Scheduler (install TMSPE 1.1 or later) |
| WebEx Scheduling |
WebEx scheduled as a secondary meeting but not integrated |
WebEx Enabled TelePresence integrated meeting experience |
| Conference Diagnostics |
Edit problematic conferences individually |
Allow administrators to identify and fix problems with existing scheduled conferences |
| Extend Meetings |
Administrators sets default for None and Endpoint Prompt only |
Administrators sets default for None, Endpoint Prompt or Automatic Best Effort conference extension. And can set the maximum extension duration |
| Early Meeting Join |
Setup buffers only available in the Booking Web User Interface |
Administrator can set TMS start the meeting 5 minutes before scheduled time allowing users to join up to 5 minutes early |
| Cisco Unified Communications Manager |
Support 1 cluster node only |
Full multi-node cluster support |
| General Security |
Standard platform, website and database security |
Improved platform, website and database security. |
| HTTPS (TLS) Security |
Require manual setup of HTTPS |
HTTPS enabled by default |
| Conference PIN Security |
Automatic generated meeting password length of 3 digits |
Automatic generated meeting password length of 1 to 9 digits |
| Time Zones |
Converted to server time |
Stored as UTC with booking owner's time zone and full daylight savings time rules. More accurately expand individual occurrences of recurring meetings that span a daylight savings time threshold |
| Email Templates |
Engineering-centric design and plain HTML email templates |
New end-user designed email templates that incorporate images, clickable links, and a more intuitive layout |
| TelePresence Conductor |
Ad-hoc monitoring only |
Ad-hoc monitoring, scheduled conferences and Collaboration Meeting Rooms |
| Microsoft Exchange Integration |
Exchange Server 2003, 2007 |
Exchange Server 2007, 2010, 2013 |
| Microsoft Windows Server |
Windows Server 2003, 2003 R2, 2008, 2008 R2 |
Windows Server 2008, 2008 R2, 2012 |
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco TelePresence Management Suite (TMS) Version 14, visit http://www.cisco.com/c/en/us/products/conferencing/telepresence-management-suite-tms/index.html, or contact your local account representative.
To request information about the Cisco TelePresence Management Suite (TMS) Version 14, send an e-mail to
tms-marketing@cisco.com.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.
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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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