Cisco TelePresence SX Series

Cisco TelePresence SX20 Quick Set Data Sheet

Let Us Help

  • Viewing Options

  • PDF (614.6 KB)
  • Feedback
Ready to Upgrade Your Video Conferencing Solution?

Get discounts when you trade in your old video conferencing solution. Save Now

Product Overview

The Cisco TelePresence® SX20 Quick Set (SX20 Quick Set) can transform any flat panel display into a sleek and powerful telepresence system. The SX20 Quick Set is designed to deliver high definition video and multiparty conferencing with the flexibility to accommodate various room size and configurations - all at a value price. The SX20 Quick Set supports embedded capability for multipoint support with Cisco® TelePresence MultiSite technology, enabling users to add three additional participants to a telepresence call.

SX20 Quick Set combines a powerful codec, Premuim resolution of 1080P, three camera choices, and a dual-display in an easy-to-deploy and easy-to-use solution. Whether you're a small business just getting started with telepresence or a large enterprise looking to expand your existing deployment, the SX20 Quick Set delivers the performance you would expect from more expensive systems - in a compact and feature-rich package. Cisco TelePresence SX20 Quick Set is designed to truly extend the power of in-person to everyone, everywhere.

Figure 1. Cisco TelePresence SX20 Quick Set in a Small Meeting Room Environment

Figure 2. Cisco TelePresence SX20 Quick Set with 4x PrecisionHD Camera, Table Microphone, and Remote Control

Features and Benefits

Table 1 summarizes the primary features for the Cisco TelePresence SX20 Quick Set.

Table 1. Cisco TelePresence SX20 Quick Set Feature Summary

Feature Summary

Design Features

Transforms a flat panel display into a 1080p high-definition meeting space
Intuitive connections make setup as easy as connecting a DVD player
Provides up to 1080p60 resolution - compatible with standards-based video without loss of features
Sleek, compact design

Application Features

Multimedia and presentations can be shared at the touch of a button
Basic API available over IP (Telnet or Secure Shell Protocol [SSH])
High-definition content sharing up to 1080p30 resolution
One button to push (OBTP) to start a meeting

Performance Features

Premium resolution (1080p60)
H.323/SIP calls up to 6 Mbps
Built-in individually transcoded multipoint conferencing offers ability to add three additional participants
Easy provisioning and self-configuration with Cisco Unified Communications Manager (CUCM), Cisco TelePresence Video Communications Server (VCS), or Cisco WebEx TelePresence
Takes advantage of the Cisco TelePresence Total Solution approach, including Cisco TelePresence Multiway features, recording and streaming, and firewall traversal services
Cisco Unified Communications Manager native support (requires Cisco Unified Communications Manager Version 8.6 or higher)
Figure 3. Cisco TelePresence SX20 Quick Set on Wall Mount

Product Specifications

Table 2 lists the product capability specifications for the Cisco TelePresence SX20 Quick Set.

Table 2. Product Specifications



Default components in SX20 Quickset:

SX20 Codec, Cisco TelePresence PrecisionHD Camera - (option of 1080p2.5, 1080p4xS2 or - 1080p12x) Cisco TelePresence Table Microphone 20, remote control, cables, and power supply

Optional components

Cisco TelePresence Touch 8
Wall mount kit
Additional microphone


H.323 and SIP up to 6 Mbps

Minimum bandwidth for resolution/frame rate

720p30 from 768 kbps
720p60 from 1152 kbps
1080p30 from 1472 kbps
1080p60 from 2560 kbps

Firewall Traversal

Cisco TelePresence Expressway Technology
H.460.18, H.460.19 firewall traversal

Video Standards

H.263, H.263+, H.264

Video Features

Native 16:9 widescreen
Advanced screen layouts
Intelligent video management
Local auto-layout

Video Inputs
(Two Inputs)

One HDMI and One DVI-I (Analog and Digital): Supported Formats:


Extended Display Identification Data (EDID)

Video Outputs
(Two Outputs)

Two HDMI Outputs Supported Formats:

1920 x 1080@60 fps (1080p60)
1920 x 1080@50 fps (1080p50)
1280 x 720@60 fps (720p60)
1280 x 720@50 fps (720p50)
1366 x 768@60 fps (WXGA)
1360 x 768@60 fps(WXGA)
1280 x 768@60 fps ( W XG A)

VESA Monitor Power Management


Live Video Resolutions (Encode and Decode):

176 x 144@30, 60 fps (QCIF) (Decode only)
352 x 288@30, 60 fps (CIF)
512 x 288@30, 60 fps (w288p)
576 x 448@30, 60 fps (448p)
768 x 448@30, 60 fps (w448p)
704 x 576@30, 60 fps (4CIF)
1024 x 576@30, 60 fps (w576p)
640 x 480@30, 60 fps (VGA)
800 x 600@30, 60 fps (SVGA)
1024 x 768@30, 60 fps (XGA)
1280 x 768@30, 60 fps (WXGA)
1280 x 720@30, 60 fps (HD720p)
1920 x 1080@30, 60 fps (HD1080p)

Audio Standards

G.711, G.722, G.722.1, 64 kbps AAC-LD

Audio Features

CD-quality 20 KHz mono
Two acoustic echo cancellers
Automatic Gain Control (AGC)
Automatic noise reduction
Active lip synchronization

Audio Inputs
(Four Inputs)

Two microphones, 4-pin minijack
One minijack for line-in (stereo)
One audio in from camera (HDMI)

Audio Outputs
(Two Outputs)

One minijack for line out (stereo)
One HDMI, (digital main audio)

Dual Stream

H.239 (H.323) dual stream
BFCP (SIP) dual stream
Support resolutions up to 1080p (1920 x 1080)

MultiPoint Support

Four-way embedded SIP/H.323 MultiPoint reference MultiSite
Cisco TelePresence Multiway support (requires Cisco TelePresence Video Communication Server [Cisco VCS] and Cisco TelePresence MCU)
Ability to natively join multipoint conferences hosted on Cisco Telepresence Multipoint Switch (CTMS)

MultiSite Features
(Embedded Multipoint)

Adaptive SIP/H.323 MultiSite; resolution up to 576p30

3-way resolution up to 720p30

4-way resolution up to 576p30

Full individual audio and video transcoding
Individual layouts in multisite continuous presence
H.323/SIP/VoIP in the same conference
Support for Presentation (H.239/BFCP) from any participant at resolutions up to 1080p15/SXGA
Best Impression (automatic continuous presence layouts)
H.264, encryption and dual stream from any site
IP Downspeeding
Dial in and dial out
Conference rates up to 6 Mbps


ISDN (requires Cisco TelePresence ISDN Link)

Embedded Encryption

H.323 and SIP point-to-point
Standards-based: H.235 v3 and Advanced Encryption Standard (AES)
Automatic key generation and exchange
Supported in dual stream

IP Network Features

DNS lookup for service configuration
Differentiated services (quality of service [QoS])
IP-adaptive bandwidth management (including flow control)
Automatic gatekeeper discovery
Dynamic playout and lip-sync buffering
H.245 Dual Tone Multi-frequency (DTMF) tones in H.323
Date and time support using Network Time Protocol (NTP)
Packet loss-based down speeding
Uniform resource identifier (URI) dialing
802.1x network authentication
802.1Q Virtual LAN
802.1p (QoS and class of service [QoS])
Medianet: Mediatrace and Metadata

Cisco Unified Communications Manager (Requires Cisco Unified Communications Manager Version 8.6 or Later)

Native registration with Cisco Unified Communications Manager
Basic Cisco Unified Communications Manager provisioning
Software upgrade from Cisco Unified Communications Manager
Cisco Discovery Protocol and DHCP option 150 support
Basic telephony features such as hold/resume/transfer and Corporate Directory lookup

IPv6 Network Support

Single call stack support for both H323 and SIP
Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP, HTTPS, DNS, DiffServ
Support for both Static and Automatic IP configuration (stateless address auto configuration)

Security Features

Management using HTTPS and SSH
IP administration password
Menu administration password
Disable IP services
Network settings protection

Network Interfaces

One LAN and Ethernet (RJ-45) 10/100/1000 Mbit

Other Interfaces

Two USB ports for future usage

System management

Support for the Cisco TelePresence Management Suite
Total management using embedded SNMP, Telnet, SSH, XML, SOAP
Remote software upload: using web server, secure copy (SCP), HTTP, HTTPS
Cisco TelePresence Touch (optional)
Remote control and on-screen menu system

Directory Services

Support for local directories (My Contacts)
Corporate directory
Unlimited entries using server directory supporting LDAP and H.350 (requires Cisco TelePresence Management Suite)
Unlimited number for corporate directory (through Cisco TelePresence Management Suite)
Received calls with date and time
Placed calls with date and time
Missed calls with date and time


Auto-sensing power supply
100 - 240 VAC, 50/60 Hz
Maximum 40 watts for codec and main camera

Operating Temperature and Humidity

0°C to 40°C (32°F to 104°F) ambient temperature
10% to 90% Relative Humidity (RH)

Storage and Transport Temperature

-20°C to 60°C (-4°F to 140°F) at RH 10% - 90% (non -condensing)

SX20 Codec Dimensions

Width: 11.8 inches (30.0 cm)
Height: 1.4 inches (3.4 cm)
Depth: 7.1 inches (18.0 cm)
Weight: 3.1 pounds (1.4 kg)

Camera Overview Part Number

2.5x optical zoom (5x with digital*)

4x optical zoom (8x with digital*)

12x optical zoom

Motorized +5°/-25°tilt, +/- 30°pan

Motorized +15°/-25°tilt, +/- 90°pan

Motorized +15°/-25°tilt, +/- 90°pan

51.5°vertical field of view

43.5°vertical field of view

43.5°vertical field of view

83°horizontal field of view

70°horizontal field of view

72°horizontal field of view

F 2.0

F 1.7

F 1.7

1920 x 1080 pixels progressive @ 60 fps

Automatic or manual focus, brightness, and white balance

Far-end camera control

Dual HDMI/Camera Control and USB output

Dual HDMI/Camera control

HDMI, HD-SDI output, and daisy chain

Upside-down mounting, picture flips automatically

Upside-down mounting, manual picture flip.

Upside-down mounting, picture flips automatically

Focus distance 0.3 m - infinity

* Available from TC7.1

Regulatory Compliance

Directive 2006/95/EC (Low-Voltage Directive) - Standard IEC/EN 60950-1

Directive 2004/108/EC (EMC Directive) - Standard EN 55022, Class A - Standard EN 55024 - Standard EN 61000-3-2/-3-3

Approved according to UL 60950-1 and CAN/CSA-C22.2 No. 60950-1-07

Complies with FCC CFR 47 Part 15 Class A

Ordering Information

To place an order, please contact your local Cisco representative and refer to Table 3.

Table 3. Ordering Information

Product Name

Part Number

Compliance Model Number

Cisco TelePresence SX20 Quick Set with Precision HD 1080p 2.5x Camera


TTC-21 (SX20 Codec)
TTC08-06 (2.5X Camera)

Cisco TelePresence SX20 Quick Set with Precision HD 1080p 4x Camera


TTC8-05 (4X Camera)
TTC8-05 (Camera)

Cisco TelePresence SX20 Quick Set with Precision HD 1080p 12x Camera


TTC8-02 (12X camera)
TTC8-02 (Camera)

Cisco Service and Support

Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you realize the full business value of your Cisco TelePresence investment by increasing business agility and network availability. This portfolio of services accelerates business innovation by harnessing the network as a powerful business platform. For more information about these services, please visit:

For More Information

For more information about the Cisco TelePresence SX20 Quick Set, or contact your local account representative.