Cisco TelePresence SX Series

Cisco TelePresence SX20 Quick Set Data Sheet

Let Us Help

  • Viewing Options

  • PDF (684.2 KB)
  • Feedback
Ready to Upgrade Your Video Conferencing Solution?

Get discounts when you trade in your old video conferencing solution. Save Now

Product Overview

The Cisco TelePresence® SX20 Quick Set (SX20 Quick Set) can transform any flat panel display into a sleek and powerful video conferencing system. The SX20 Quick Set is designed to deliver high definition video and multiparty conferencing with the flexibility to accommodate various room size and configurations - all at a value price. The SX20 Quick Set supports optional embedded multipoint support with Cisco® TelePresence MultiSite technology, enabling users to add three additional participants to a video call.

SX20 Quick Set combines a powerful codec, premium resolution of 1080p, three camera choices, and a dual-display feature in an easy-to-deploy and easy-to-use solution. Whether you're a small business just getting started with telepresence or a large enterprise looking to expand your existing deployment, the SX20 Quick Set delivers the performance you would expect from more expensive systems - in a compact, feature-rich and affordable package. Cisco TelePresence SX20 Quick Set is designed to truly extend the power of in-person to everyone, everywhere.

Figure 1.      Cisco TelePresence SX20 Quick Set in a Small Meeting Room Environment

Figure 2.      Cisco TelePresence SX20 Quick Set with PrecisionHD 4x Camera, Table Microphone, and Remote Control

Features and Benefits

Table 1 summarizes the primary features for the Cisco TelePresence SX20 Quick Set.

Table 1.       Cisco TelePresence SX20 Quick Set Feature Summary

Feature Summary

Design Features

  Transforms a flat panel display into a 1080p high-definition meeting space
  Intuitive connections make setup as easy as connecting a DVD player
  Provides up to 1080p60 resolution - compatible with standards-based video without loss of features
  Sleek, compact design

Application Features

  Multimedia and presentations can be shared at the touch of a button
  Supports Cisco Intelligent Proximity for content sharing to mobile devices and wireless sharing from Macs and PCs1
  Supports Switched Conferencing (SVC) for enhanced layouts and enabling video on both screens of dual screen endpoints1
  Basic API available over IP (Telnet or Secure Shell Protocol [SSH]) or over RS-232 with USB adapter
  High-definition content sharing up to 1080p30 resolution
  One button to push (OBTP) to start a meeting

Performance Features

  Premium resolution (1080p60)
  H.323/SIP calls up to 6 Mbps
  Built-in individually transcoded multipoint conferencing (optional) offers ability to add three additional participants
  Easy provisioning and self-configuration with Cisco Unified Communications Manager (CUCM), Cisco TelePresence Video Communications Server (VCS), or Cisco WebEx TelePresence
  Takes advantage of the Cisco TelePresence Total Solution approach, including Cisco TelePresence ad-hoc conferencing features, recording and streaming, and firewall traversal services
  Cisco Unified Communications Manager native support (requires Cisco Unified Communications Manager Version 8.6 or higher)
Figure 3.      Cisco TelePresence SX20 Quick Set on Wall Mount

Product Specifications

Table 2 lists the product capability specifications for the Cisco TelePresence SX20 Quick Set.

Table 2.       Product Specifications



Software compatibility

Cisco TelePresence Software Version TC 5.1 or later

Cisco Collaboration Endpoint Software Version 8.0 or later (requires Touch 10 or TRC6 remote control)

Default components in SX20 Quickset

  SX20 Codec, Cisco TelePresence Precision Camera (option of 2.5x, 4x and 12x cameras),
Cisco TelePresence Table Microphone 20, remote control, cables, and power supply

Optional hardware components

  Cisco TelePresence Touch 10
  Wall mount kit
  Additional microphone


  H.323 and SIP up to 6 Mbps

Minimum bandwidth for resolution/frame rate

  720p30 from 768 kbps
  720p60 from 1152 kbps
  1080p30 from 1472 kbps
  1080p60 from 2560 kbps

Firewall Traversal

  Cisco TelePresence Expressway Technology
  H.460.18, H.460.19 firewall traversal

Video Standards

  H.263, H.263+, H.264

Video Features

  Native 16:9 widescreen
  Advanced screen layouts
  Local auto-layout

Video Inputs
(Two Inputs)

One HDMI and One DVI-I (Analog and Digital); supports formats up to maximum 1920x1080 @ 60 fps (HD1080p60), including:


Extended Display Identification Data (EDID)

Video Outputs
(Two Outputs)

Two HDMI Outputs Supported Formats:

  1920 x 1080@60 fps (1080p60)
  1920 x 1080@50 fps (1080p50)
  1280 x 720@60 fps (720p60)
  1280 x 720@50 fps (720p50)
  1366 x 768@60 fps (WXGA)
  1360 x 768@60 fps(WXGA)
  1280 x 768@60 fps (WXGA)
  1280 x 1024@60 fps2
  1024 x 768@60 fps2

VESA Monitor Power Management (DPM)

CEC Power Management supported on HDMI output


Live Video Resolutions (Encode and Decode):

  176 x 144@30, 60 fps (QCIF) (Decode only)
  352 x 288@30, 60 fps (CIF)
  512 x 288@30, 60 fps (w288p)
  576 x 448@30, 60 fps (448p)
  768 x 448@30, 60 fps (w448p)
  704 x 576@30, 60 fps (4CIF)
  1024 x 576@30, 60 fps (w576p)
  640 x 480@30, 60 fps (VGA)
  800 x 600@30, 60 fps (SVGA)
  1024 x 768@30, 60 fps (XGA)
  1280 x 768@30, 60 fps (WXGA)
  1280 x 720@30, 60 fps (HD720p)
  1920 x 1080@30, 60 fps (HD1080p)

Audio Standards

  G.711, G.722, G.722.1, G.728, G.729, AAC-LD and OPUS

Audio Features

  High quality 20 KHz stereo
  Two acoustic echo cancellers
  Automatic Gain Control (AGC)
  Integration with third-party audio systems
  Automatic noise reduction
  Active lip synchronization

Audio Inputs
(Four Inputs)

  Two microphones, 4-pin minijack
  One minijack for line-in (stereo)
  One audio in from camera (HDMI)

Audio Outputs
(Two Outputs)

  One minijack for line out (stereo)
  One HDMI, (digital main audio)

Dual Stream

  H.239 (H.323) dual stream
  BFCP (SIP) dual stream
  Support resolutions up to 1080p at 30 frames per second

Multipoint Support

  Four-way embedded SIP/H.323 conferencing capability with MultiSite option
  Ad-hoc conferencing supported through:
   Unified Communications Manager Media Resource Group (requires a Cisco TelePresence MCU)
   Cisco TelePresence Multiway [requires Cisco TelePresence Video Communication Server (Cisco VCS) and a Cisco TelePresence MCU]
  Ability to natively join multipoint conferences hosted on Cisco Telepresence Multipoint Switch (CTMS)
  Switched conferencing (SVC)1

MultiSite Features
(Embedded Multipoint)

(Optional upgrade)

  Adaptive SIP/H.323 MultiSite; resolution up to 720p30
   3- way resolution up to 720p30
   4- way resolution up to 576p30
  Full individual audio and video transcoding
  Individual layouts in MultiSite continuous presence
  H.323/SIP/VoIP in the same conference
  Support for Presentation (H.239/BFCP) from any participant at resolutions up to1080p30
  Best Impression (automatic continuous presence layouts)
  H.264, encryption and dual stream from any site
  IP downspeeding
  Participants can be added by dialing in or host can dial out
  Conference rates up to 6 Mbps


  ISDN (requires Cisco TelePresence ISDN Link)

Embedded Encryption

  H.323 and SIP point-to-point
  Standards-based: H.235 v3 and Advanced Encryption Standard (AES)
  Automatic key generation and exchange
  Supported in dual stream

IP Network Features

  DNS lookup for service configuration
  Differentiated services (quality of service [QoS])
  IP-adaptive bandwidth management (including flow control)
  Automatic gatekeeper discovery
  Dynamic playout and lip-sync buffering
  H.245 Dual Tone Multi-frequency (DTMF) tones in H.323
  RFC 4733 DTMF tones in SIP
  Date and time support using Network Time Protocol (NTP)
  Packet loss-based down speeding
  Uniform resource identifier (URI) dialing
  802.1x network authentication
  802.1Q Virtual LAN
  802.1p (QoS and class of service [QoS])

Cisco Unified Communications Manager (Requires Cisco Unified Communications Manager Version 8.6 or Later)

  Native registration with Cisco Unified Communications Manager
  Basic Cisco Unified Communications Manager provisioning
  Software upgrade from Cisco Unified Communications Manager
  Cisco Discovery Protocol and DHCP option 150 support
  Basic telephony features such as hold/resume/transfer and Corporate Directory lookup

IPv6 Network Support

  Single call stack support for both H323 and SIP
  Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP, HTTPS, DNS, DiffServ
  Support for both Static and Automatic IP configuration (stateless address auto configuration)

Security Features

  Management using HTTPS and SSH
  IP administration password
  Menu administration password
  Disable IP services
  Network settings protection

Network Interfaces

   One LAN and Ethernet (RJ-45) 10/100/1000 Mbit

Other Interfaces

  Two USB ports can be used for serial control

System management

  Support for the Cisco TelePresence Management Suite
  Total management using embedded SNMP, Telnet, SSH, XML, SOAP
  Remote software upload: using web server, secure copy (SCP), HTTP, HTTPS
  Cisco TelePresence Touch 10 (optional)
  Remote control and on-screen menu system

Directory Services

  Support for local directories (My Contacts)
  Corporate directory
  Unlimited entries using server directory supporting LDAP and H.350 (requires Cisco TelePresence Management Suite)
  Unlimited number for corporate directory (through Cisco TelePresence Management Suite)
  Received calls with date and time
  Placed calls with date and time
  Missed calls with date and time


  Auto-sensing power supply
  100 - 240 VAC, 50/60 Hz
  Maximum 40 watts for codec and main camera

Operating Temperature and Humidity

  0°C to 40°C (32°F to 104°F) ambient temperature
  10% to 90% Relative Humidity (RH)

Storage and Transport Temperature

   -20°C to 60°C (-4°F to 140°F) at RH 10% - 90% (non -condensing)

SX20 Codec Dimensions

  Width: 11.8 inches (30.0 cm)
  Height: 1.4 inches (3.4 cm)
  Depth: 7.1 inches (18.0 cm)
  Weight: 3.1 pounds (1.4 kg)


Camera Overview Part Number

PrecisionHD 2.5x Camera

PrecisionHD 4x Camera

PrecisionHD 12x Camera

5x zoom (2.5x optical plus digital*)

8x zoom (4x optical plus digital*)

12x optical zoom

Motorized +5°/-25°tilt, +/- 30°pan

Motorized +15°/-25°tilt, +/- 90°pan

Motorized +15°/-25°tilt, +/- 90°pan

51.5° vertical field of view

43.5° vertical field of view

43.5° vertical field of view

83° horizontal field of view

70° horizontal field of view

72° horizontal field of view

F 2.0

F 1.7

F 1.7

1920 x 1080 pixels progressive @ 60 fps

Automatic or manual focus, brightness, and white balance

Far-end camera control

Dual HDMI/Camera Control and USB output

Dual HDMI/Camera control

HDMI, HD-SDI output, and daisy chain

Upside-down mounting, picture flips automatically

Upside-down mounting, manual picture flip

Upside-down mounting, picture flips automatically

Focus distance 0.3 m - infinity

* Available from TC7.1
1Requires Collaboration Endpoint Software Version 8.0 or later (CE8)
2 Requires TC Software Version TC5.1 or later. Not supported in CE8

Regulatory Compliance

   Directive 2006/95/EC (Low-Voltage Directive) - Standard IEC/EN 60950-1

   Directive 2004/108/EC (EMC Directive) - Standard EN 55022, Class A - Standard EN 55024 - Standard EN 61000-3-2/-3-3

   Approved according to UL 60950-1 and CAN/CSA-C22.2 No. 60950-1-07

   Complies with FCC CFR 47 Part 15 Class A

Ordering Information

To place an order, please contact your local Cisco representative and refer to Table 3.

Table 3.       Ordering Information

Product Name

Part Number

Compliance Model Number

Cisco TelePresence SX20 Quick Set with PrecisionHD 2.5x Camera


TTC7-21 (SX20 Codec)
TTC8-06 (2.5x Camera)

Cisco TelePresence SX20 Quick Set with PrecisionHD 4x Camera


TTC7-21 (SX20 Codec)
TTC8-05 (4x Camera)

Cisco TelePresence SX20 Quick Set with PrecisionHD 12x Camera


TTC7-21 (SX20 Codec)
TTC8-02 (12x camera)

Cisco TelePresence SX20 MultiSite option


L-SX20-MS (through L-SX-SERIES-PAK)


Cisco TelePresence Touch 10 Control Device



Cisco TelePresence Touch 10 PoE power injector



Cisco TelePresence Remote Control 5



Cisco TelePresence Remote Control 6 (for CE8)



Cisco TelePresence Table Microphone 20



Wall Mount Kit for SX20



Camera Break Out Cable to RJ45 and HDMI (both female)



Extension Cable for the Table Microphone 20



Cisco Service and Support

Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you realize the full business value of your Cisco TelePresence investment by increasing business agility and network availability. This portfolio of services accelerates business innovation by harnessing the network as a powerful business platform. For more information about these services, please visit:

Cisco Capital

Financing to Help You Achieve Your Objectives

Cisco Capital can help you acquire the technology you need to achieve your objectives and stay competitive. We can help you reduce CapEx. Accelerate your growth. Optimize your investment dollars and ROI. Cisco Capital financing gives you flexibility in acquiring hardware, software, services, and complementary third-party equipment. And there’s just one predictable payment. Cisco Capital is available in more than 100 countries. Learn more.

For More Information

For more information about the Cisco TelePresence SX20 Quick Set, or contact your local account representative.