Q. Why should I upgrade to Cisco
® WAN Manager 15.1.50?
A. It is required to operate with Cisco MGX
® Software Release 5.1.20. It has a major enhancement in the GUI inherited from Cisco WAN Manager 15.0.00 Patch 4, which uses much fewer steps for operations and helps improve productivity. Cisco WAN Manager 15.1.00 is replaced by 15.1.50 for the purpose of production network deployment. If you have been testing Cisco WAN Manager 15.1.00, you must install 15.1.50 for continuing support. Check the Cisco WAN Manager 15.1.50 release notes for other switch releases supported.
Q. What are the primary Cisco MGX Software features supported by Cisco WAN Manager 15.1.50?
A. Cisco WAN Manager 15.1.50 is compatible with Cisco MGX Software 5.1.20 for the new MPSM-16-T1E1 service module, its 1:N redundancy configuration, and the Cisco MGX 8850/B chassis with Cisco MGX 8850 PXM-45C Processor Switch Module. The Cisco Voice Interworking Service Module (VISM) Software 3.3.10 features are supported by Cisco WAN Manager 15.1.00. Cisco WAN Manager 15.1.50 Server can run on Solaris 8 or Solaris 9. The SNMP Service Agent transaction logging is also improved. Cisco WAN Manager 15.1.50 is tested to synch-up with a Cisco MGX network supporting three million connections in the lab environment. This release of Cisco WAN Manager is also tested with Sun UltraSPARC IIIi workstation for low- and medium-end applications.
Q. Is there a graceful upgrade from older releases to Cisco WAN Manager 15.1.50?
A. Cisco WAN Manager 15.1.50 supports a graceful upgrade from Cisco WAN Manager 12 and 15. There is no graceful upgrade to or from Cisco WAN Manager 15.1.00. User data from Cisco WAN Manager 12.0 or 15.0 cannot be propagated to Cisco WAN Manager 15.1.00, neither is the user data from Cisco WAN Manager 15.1.00 propagated to Cisco WAN Manager 15.1.50. Existing customers are encourage to use Cisco WAN Manager 15.1.50 while customers who would like to certify Cisco MGX Software 5.1 features can start with Cisco MGX Software 5.1.00 and Cisco WAN Manager 15.1.00 and switch to the Cisco MGX Software 5.1.50 and Cisco WAN Manager 15.1.50 later on.
Q. Why did Cisco Systems
® skip Cisco WAN Manager releases 13 and 14?
A. Cisco skipped two numbers in the sequence to improve visibility and relay the importance of the Cisco WAN Manager 15.0 release. Aligning the reference number of 15.0 to the support of the Cisco MGX Software 5.0 will help customers and support teams better remember the relationship.
Q. Does Cisco WAN Manager 15.1.50 have the standalone statistics collection option?
A. Yes, there is no change in the standalone statistics collection architecture between Cisco WAN Manager 12.0 and Cisco WAN Manager 15.1.50.
Q. Is Informix still the embedded database in Cisco WAN Manager?
A. Yes, Informix 9.4 is used in Cisco WAN Manager 15.1.50.
GRAPHICAL USER INTERFACE
Q. Why does the new GUI design in Cisco WAN Manager 15.0 not seem to apply to all parts of the GUI?
A. The new GUI design applies to the Configuration Center, Network Monitor, Diagnostics Center, Statistics Reporting Tools, and Object Finder. These GUIs are used the most frequently. The rest of the GUIs are inherited from Cisco WAN Manager 12.0.
HARDWARE AND SOFTWARE COMPATIBILTY
Q. Does Cisco WAN Manager 15.0 still work with HP OpenView?
A. Yes, the interface to HP OpenView has not been changed from release 12.0 to release 15.0. The certified versions include 6.4, and 7.0. The only HPOV feature used with Cisco WAN Manager is the Event Monitor. CWM 15 Network Monitor also provides alarm monitor window for fault monitoring.
Q. Does Cisco WAN Manager 15.1.50 run on Sun Microsystems Solaris 2.8 or Solaris 9?
A. Yes, Cisco WAN Manager 15.1.50 can run on either Solaris 2.8 or Solaris 9.
Q. What version of WANDEST and Network Modeling Tool (NMT) can I use with Cisco WAN Manager 15.1.50?
A. The WANDEST version is 2.6.50 while the NMT version is 15.1.50.
Q. Do I need to buy SNMP Service Agent for my OSS applications to receive Simple Network Management Protocol (SNMP) traps from Cisco WAN Manager?
A. Yes, the SNMP Service Agent software is the correct software for the Cisco WAN Manager SNMP northbound interface to other applications. It forwards SNMP traps for fault management and manages flow-through provisioning requests to Cisco WAN Manager in SNMP.
Q. If I use the Cisco WAN Manager Server together with the Integrated Software Configuration Management (SCM) in one workstation, what would be the system requirement?
A. You will have to add the Standalone Statistics Collector (SSC) requirement to the Cisco WAN Manager Server requirement if you are not enabling the Stats Parser function. But if the Stats Parser function is enabled, you need to also add the Standalone Statistics Manager (SSM) requirement to the Cisco WAN Manager Server requirement.
Q. Can I use the Sun Microsystems Client with Cisco WAN Manager 12.0 or Cisco WAN Manager 15.0?
A. The old Sun Microsystems Client that uses X-terminal protocol to communicate with the Cisco WAN Manager Server is no longer supported starting in Cisco WAN Manager 12.0. The Java Client is supported instead. Java Client in CWM 15.1.50 can run on Solaris 8, Solaris 9, Windows 2000, Windows XP SP1 or Windows NT. The browser can be either Netscape or Internet Explorer.
Q. Can I use Wingz with Cisco WAN Manager 15.0 or 15.1?
A. No, Wingz is no longer certified with Cisco WAN Manager starting in Release 15.0. For statistics report generation, you can use the Statistics Reporting Tools, which is part of the new Cisco WAN Manager 15.0 or 15.1 Java Client.
Q. Why is there is no CiscoView in my Cisco WAN Manager 15.0 software CD?
A. The functions of CiscoView for Cisco MGX Family and Cisco BPX
® Family are replaced by the new Java Client in Cisco WAN Manager 15.0. This change is based on requests from customers who have experienced performance issues with CiscoView. CiscoView is no longer enhanced to support or certified to work with Cisco WAN Manager starting in Release 15.0.
Q. Does Cisco WAN Manager 15.0 Java Client support the Cisco IGX Family?
A. Starting from Cisco WAN Manager 15.0, the Java Client support of the Cisco IGX Family is limited to these modules: NPM, UXM, UFM, NTM, UVM, and HDM. The older modules such as ARM, FRM, BTM, ALM, and CVM are no longer supported by Cisco WAN Manager. Customers should upgrade their Cisco IGX switches to use the newer service modules as soon as possible before support ends for Cisco WAN Manager 12.0.
Q. Does Cisco WAN Manager 15.0 no longer support the BME module in Cisco BPX switches?
A. The BME module is already in its end-of-life cycle. The corresponding Cisco WAN Manager Release 10.5.00 is also in a similar end-of-life schedule. Cisco BPX Family customers who want to upgrade to Cisco WAN Manager 15.0 cannot use the BME module any more.
Q. Will there be 90-Day Cisco WAN Manager Evaluation Software for Cisco WAN Manager 15.1.50?
A. No, a 45-Day Cisco WAN Manager Evaluation Software is available for Cisco WAN Manager 15.1.50 instead. Cisco WAN Manager Evaluation Software is for lab use only and not for deployment or operating production networks. It only comes with the license to evaluate for 45 days from the day of shipping. It should not be mixed with regularly licensed Cisco WAN Manager software. Support for the evaluation software is only provided by a Cisco systems engineer or a certified partner support representative and will last for only 45 days after shipping. The Cisco Technical Assistance Center (TAC) will not provide support for evaluation software for bug logging. No software fixes or patches are available for the evaluation software. Customers should remove the software after 45 days, or switch to the regular software as soon as they decide to use Cisco WAN Manager for certification or deployment.
Q. I used to order the Service Provider Edition for Cisco WAN Manager. But I can't find it in the Cisco WAN Manager 12.0 or 15.0 price list any more. What should I upgrade to?
A. The Service Provider Edition was merely a bundle of the Cisco WAN Manager Server CD and the SNMP Service Agent CD. Customers who previously licensed either Cisco WAN Manager 10.4.10 or 10.5.10 Service Provider products will need to upgrade both to Cisco WAN Manager and the SNMP Service Agent.
Q. I used to order the Enterprise Edition for Cisco WAN Manager. But I can't find it in the Cisco WAN Manager 12.0 or 15.0 price list any more. What should I upgrade to?
A. The Enterprise Edition is equivalent to the Cisco WAN Manager Server without the SNMP Service Agent, and any other options. For upgrades, customers need to obtain just the Cisco WAN Manager Server software.
THIRD-PARTY HARDWARE AND SOFTWARE
Q. Is a Sun Microsystems Netra 20, Sun Fire 280R, V210, V240 or V880 required in order to run Cisco WAN Manager?
A. No, those are some of the Sun workstation and server models that Cisco uses to conduct the development and scalability testing of Cisco WAN Manager software. The system requirements published in the Cisco WAN Manager documentation on Cisco.com should be used as a reference to determine the minimum number of CPUs and memory necessary to manage the network for network synch-up and statistics-collection purposes. Customers may be able to use any Sun UltraSPARC III or UltraSPARC IIIi servers that have comparable configurations. Starting with Cisco WAN Manager 12.0, the Cisco WAN Manager Server system requirement varies based on the recommended number of connections, the number of node, or the number of clients supported by the Cisco WAN Manager Server. The Standalone Statistics Manager system requirement changes based on the number of connection endpoints from which statistics data are collected. Finally, the Standalone Statistics Collector/Manager system requirement and communication throughput requirement are defined based on the statistics data files that are collected. If the actual usage exceeds the recommended limit, the user may not experience the optimal speed performance of the software for synchronizing with the network.
Q. Do I need to add CPU and memory expansion to my workstation or server when the number of managed connections exceeds the level recommended for my workstation?
A. Yes, it is recommended. You may need to change to a higher-capacity workstation if necessary. Otherwise, you will start to experience longer synch-up time for Cisco WAN Manager restart and longer statistics processing time. Customers should contact Sun or Sun distributors for Sun products and support.