Cisco Systems® announces the end-of-sale and end-of-life dates for the Cisco® CNS Subscriber Edge Services Manager (SESM) 3.1.x. The last day to order the Cisco CNS SESM 3.1.x is November 1, 2000. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) until November 1, 2003.
Table 1 describes the end-of-life milestones, definitions, and dates for the Cisco CNS SESM 3.1.x. Table 2 lists the product part numbers affected by this announcement.
Customers are encouraged to migrate to Cisco CNS SESM 3.2, which provides an open, Web-based architecture and support for standard protocols; reduces the capital expenditures (CapEx) and operating expenses (OpEx) associated with service delivery; and eases integration with subscriber management, billing, and security systems.
Table 1. End-of-Life Milestones and Dates for Cisco CNS SESM 3.1.x
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
November 1, 2003
End of Software Maintenance Releases Date
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
November 1, 2004
End of Service Contract Renewal Date
The last date to extend or renew a service contract for the product. The extension or
renewal period cannot extend beyond the last date of support.
August 1, 2006
Last Date of Support
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
November 1, 2006
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Cisco CNS SESM, unlimited license
Cisco CNS SESM Server License, single Cisco 7200, 7300, or 7400 series routers, Cisco 2600 or
3700 series router chassis
The recommended replacement for the Cisco CNS SESM 3.1.x is the Cisco CNS SESM 3.2. The Cisco CNS SESM 3.2 provides complete control over the subscriber experience, supporting customization and personalization based on device, client, location, service, and other criteria to offer higher value to end users and maximize service and advertising revenue.