SP Wi-Fi Service Manager for Cisco Prime

SP Wi-Fi Service Manager for Cisco Prime 1.1 Data Sheet

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Product Overview

The SP Wi-Fi Service Manager for Cisco Prime is a carrier-grade policy and subscriber data management software solution that helps enable service providers to control, monetize, and personalize Wi-Fi offerings on their networks. By combining the robust network control, service differentiation, and deep-packet inspection (DPI) capabilities of the Cisco® Intelligent Services Gateway (ISG) and Cisco Service Control Engine (SCE) platforms with the SP Wi-Fi Service Manager for Cisco Prime, service providers are able to optimize their networks by offering a cost-effective method of off-loading large amounts of mobile data traffic. The solution also offers a platform for delivering a variety of new services with a growing number of Wi-Fi applications that take unique advantage of intelligent Wi-Fi network attributes such as location, presence, and mobile devices.

Figure 1. SP Wi-Fi Service Manager for Cisco Prime Architecture

Today's service providers need to capitalize on the resources across all of their networks, offering subscribers a premium, customized, and interactive experience whether they are on the road or in the office. The SP Wi-Fi Service Manager for Cisco Prime does exactly that, offering service providers the opportunity to maintain control, manage voice/data traffic, automatically communicate with individual subscribers, and establish robust business models for Wi-Fi services. With this solution from BroadHop and Cisco, service providers can add on-the-go Wi-Fi services for subscribers, activate hot spots, and seamlessly off-load mobile traffic to a local Wi-Fi network. They can activate, authenticate, authorize, track usage, personalize services, and bill with a single solution. The SP Wi Fi Service Manager for Cisco Prime is modular, so it can be quickly configured for networks with or without DPI, and integrated with existing network infrastructure.

With the SP Wi-Fi Service Manager for Cisco Prime, service providers can improve the subscriber quality of experience, automatically validate a subscriber’s identity, allow immediate access to personalized Wi-Fi services, track usage, match to policy-driven or personalized thresholds, and charge for services in real time. New subscribers can be granted access through customized portals, including account creation, service selection, and terms and condition acceptance through click-and-go options. The SP Wi-Fi Service Manager for Cisco Prime helps service providers address their data congestion problems by off-loading mobile traffic to Wi-Fi networks. This can lead to new revenue streams, as Wi-Fi service providers develop relationships with mobile service providers.

With the SP Wi-Fi Service Manager for Cisco Prime, service providers can improve customer service and network efficiency using comprehensive analytics on subscriber and network usage to improve service quality and make educated decisions about policy and network needs. They can accurately track quota sharing between fixed and mobile systems and manage services from third-party providers.

Features and Benefits

The SP Wi-Fi Service Manager for Cisco Prime offers industry-leading performance, high availability, and disaster recovery, and it simplifies network architecture by using a single subscriber repository that draws from legacy data sources without conversion or revision. Cisco and BroadHop have teamed to provide best-in-class components for the SP Wi-Fi Service Manager for Cisco Prime. The solution includes BroadHop’s virtualized, purpose-built policy platform that has been independently validated for record-breaking performance and scalability. The BroadHop platform provides real-time management of subscriber sessions, applications, and network resources based on service provider-configured business rules and subscriber data management.

With the SP Wi-Fi Service Manager for Cisco Prime, service providers can:

Rapidly define new service plans using customizable, policy-building blocks

Simplify policy control and service catalog management

Accelerate time to market for new service plans

Increase revenue through market segmentation

Improve customer satisfaction with personalized, tiered, and interactive services

Reduce operating costs

The SP Wi-Fi Service Manager for Cisco Prime provides the following features:

Subscriber authentication and authorization

- RADIUS and Diameter authentication protocols

- Wireless Internet Service Provider roaming (WISPr) protocol 1.0

- Transparent Automatic Logon (TAL) helping enable end users to maintain an always-on connection without the need to authenticate each time they connect

- 3GPP-compliant Policy and Charging Rules Function (PCRF)

- Wi-Fi federation for roaming among different service provider Wi-Fi networks

Subscriber service web portal: Self-branded web portal for subscriber access control

- Standard Wi-Fi portal login pages: Click and Go, Username/Password, Voucher/Code, Roaming Partner, Browser Cookie

- Service provisioning pages: Time-based passes, quality of service (QoS) tiers, and promotional and ad-sponsored access (allowing service providers the ability to offer free access to Wi-Fi for a limited time)

- Subscriber management pages: Username/password creation, contact information, service provisioning

- Credit card purchase page: Provides end users the ability to enter credit card information for purchase of Wi-Fi access or upsold features

- Content management pages: Provides the ability to manage images, text, and Cascading Style Sheets (CSS)

Tiered services

- Apply policy rules based on the service plan, such as bandwidth speed, usage limits, number of logins, and more, on a per tier basis

- Segment a service provider's subscriber base by offering differentiated services and pricing. For example, a service provider may target premium, high-speed access services at business users and gamers and target basic access speeds for email and browsing users

Quota and usage control

- Create time and/or usage-limited passes, for example, hour, day, week, and month-long passes

- Track and apply daily, weekly, or monthly billing cycle usage limits

- Apply pay as you go (PAYG) top-ups and/or downgrades when subscribers exceed usage limits

- Control roaming overages and reduce customer bill shock, which also helps enable compliance with European Union roaming regulations

3GPP mobile data off-load: A cost-effective option for reducing mobile data traffic congestion by off-loading traffic through the Wi-Fi network

- 3G Mobile/LTE integration with Gateway GPRS Support Node/Packet Data Serving Node (GGSN/PDSN) technology, including the Cisco ASR 5000 Evolved Packet Core (EPC)

- Diameter/RADIUS Extensible Authentication Protocol (EAP) authentication

- Seamless authentication services of mobile devices using SIM cards

- Diameter Gx/Gy Policy and Charging Control (PCC) for 3GPP LTE architecture functionality

Additional features and benefits are included in Table 1.

Table 1. Features and Benefits



Carrier-Grade Architecture

Web-based service definition manager

Tool for rapid definition of new service plans using customizable, policy-building blocks, for example, bandwidth tiers and monthly fair use limits and breach rules.

Powerful core rules engine

Powerful rules engine that binds the various SP Wi-Fi Service Manager for Cisco Prime applications; provides the framework for the policy rules as well as the APIs present on the system.

Highly scalable, carrier-grade architecture including geographic availability

Architecture supports the scale required by large mobile networks while maintaining low latency at high transaction rates. Operators can easily add capacity by simply adding blades. In addition, carrier-grade geographic high availability is available as an option. Geographic high availability provides for geographical redundancy and disaster recovery and can be deployed in active-active mode and active-passive mode.

Extensive multivendor Interoperability

Proven interoperability across numerous authentication, authorization, and accounting (AAA) servers, broadband remote access servers (B-RASs), broadband network gateways (BNGs), mobile packet core, DPI, intelligent network (IN), online charging systems (OCSs), billing applications, and provisioning vendors.

Policy Services

Session management

Authorize, manage, and terminate (as necessary) a subscriber’s session and its associated bearers.

Multi-PCEF control

Correlate, control, and coordinate policies across multiple policy enforcement points; for example, a Cisco ISG

or Cisco SCE DPI for a subscriber’s session.

QoS control

Authorize and control the subscriber’s bandwidth.

Time-based triggers

Recognize time of day, day of week, month, year, weekday, workday, weekend, and so forth, as inputs for policy decisions.

Multiple balance types

Provide one-time, recurring, rollover, and top-up balances. Service providers determine how recurring and rollover balances are replenished (such as daily, weekly, monthly, or per billing cycle).

User notification

Notify subscribers through Short Message Service (SMS), email, Apple Push, browser redirect, or other notification extensions.

Location awareness

Use the subscriber’s location as an input for policy decisions, for example, different portal pages or policy rules based on where the subscriber is accessing from.

Subscriber Data Management

Flexible schema

Flexible data schema helps enable the SP Wi-Fi Service Manager to fit the service provider’s data, not the other way around.

Group accounts

Multiple user support: Support for multiple users in a single account along with shared as well as individually assigned services and multiple identities (and credentials). Helps enable quota sharing, parental controls, and multiuser plans.

Seamless provisioning

Simple Object Access Protocol/Representative State Transfer (SOAP/REST) web services API support for simplified integration to OSS/BSS (operations support system/business support system) applications. Onboard subscriber management GUI provides a single interface for viewing data from multiple repositories.

Subscriber Intelligence

Concise analysis and reporting against the subscriber usage data generated through day-today policy operations. Reports include application trends, top users, average usage, and other key metrics.

System Requirements

The SP Wi-Fi Service Manager for Cisco Prime is certified for many commercial off-the-shelf blade-server platforms, including Cisco Unified Computing System (Cisco UCS) B Series. The specifications listed in Table 2 are the minimum hardware requirements. Please consult with your account manager for your specific deployment requirements.

Table 2. System Requirements




2 Intel Xeon X5650s or higher speed

Disk space

2 100 GB or higher SSDs with Hardware RAID 1


Must be listed on the VMware Hardware Compatibility List (HCL)


4 commercial off-the-shelf blade servers; for example, 4 Cisco UCS B-Series blade servers or equivalent


24 GB RAM for 0–500,000 subscribers

48 GB RAM for 500,001–1,000,000 subscribers

72 GB RAM for greater than 1,000,000 subscribers

Network interface

Dual Gigabit Ethernet Ports

Ordering Information

To place an order, visit the Cisco Ordering Homepage. See Table 3 for ordering information.

Table 3. Ordering Information

Product Name

Part Number

SP Wi-Fi Service Manager for Cisco Prime 1.1 (Top Level)


SP Wi-Fi SM for Cisco Prime 1.1 Base Package


SP Wi-Fi SM for Cisco Prime 1.1 – 10,000 Subscriber License


SP Wi-Fi SM for Cisco Prime 1.1 – 50,000 Subscriber License


SP Wi-Fi SM for Cisco Prime 1.1 – ASR 5000 Integration


SP Wi-Fi SM for Cisco Prime 1.1 – Wi-Fi Federation


SP Wi-Fi SM for Cisco Prime 1.1 Geo HA Base package


SP Wi-Fi SM for Cisco Prime 1.1 Geo HA – 10,000 Sub License


SP Wi-Fi SM for Cisco Prime 1.1 Geo HA – 50,000 Sub License


SP Wi-Fi SM for Cisco Prime 1.1 Lab System


SP Wi-Fi SM for Cisco Prime 1.1 Trial Pkg (6 mos 10,000 Subs)


SP Wi-Fi SM for Cisco Prime 1.1 Upgrade Trial To Production


SP Wi-Fi SM for Cisco Prime 1.1 Location-based Portal


SP Wi-Fi SM for Cisco Prime 1.1 – Subscriber Intelligence


SP Wi-Fi SM for Cisco Prime 1.1 – EAP-SIM


SP Wi-Fi SM for Cisco Prime 1.1 – EAP-SIM Geo HA


SP Wi-Fi SM for Cisco Prime 1.1 – EAP-SIM Lab


About Cisco Prime

The Cisco Prime portfolio of enterprise and service provider management offerings empowers IT organizations to more effectively manage their networks and the services they deliver. Built on a service-centered foundation, the Cisco Prime portfolio of products supports integrated lifecycle management through an intuitive workflow-oriented user experience. The portfolio of Cisco Prime solutions for service providers provides A-to-Z management for IP next-generation networks, mobility, video, and managed services.

Why Cisco and BroadHop?

BroadHop leads the industry in policy management deployments with the only policy platform to offer network control, subscriber awareness, application integration, and service monetization. Cisco is committed to driving innovation in the service provider market and continues to develop new products and solutions to help service providers transform their networks to more profitable, service-rich, and flexible IP next-generation networks (NGNs). Together, BroadHop and Cisco provide world-class networking solutions that help enable service providers to dramatically boost sales, improve customer satisfaction, and drive profitability.

Service and Support

Using the Cisco lifecycle services approach, Cisco and its partners provide a broad portfolio of end-to-end services and support that can help increase your network's business value and return on investment. This approach defines the minimum set of activities needed, by technology and by network complexity, to help you deploy and operate Cisco technologies and optimize their performance throughout the network lifecycle.

For More Information

For more information about the SP Wi-Fi Service Manager for Cisco Prime, visit or contact your local account representative or