End-of-Sale and End-of-Life Announcement for the Cisco Smart+Connected Residential Solution Products
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EOL9666
Cisco announces the end-of-sale and end-of-life dates for the Cisco Smart+Connected Residential Solution Products. The last day to order the affected product(s) isNovember 28, 2014. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Cisco Smart+Connected Communities will continue to focus on specific existing customers. S+CC will scale with partnerships and continue to play a strategic role in home automation by providing a reference architecture. This partner-led approach will provide a customized Cisco solution requiring country and business unit approval and commitments on sales, resources, and investments. For more information on this customized offering, please review the Smart+Connected Residential Products End-of-Life FAQ.
Table 1. End-of-Life Milestones and Dates for theCisco Smart+Connected Residential Solution Products
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 30, 2014 |
| End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. Theproduct is no longer for sale after this date. |
November 28, 2014 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
February 26, 2015 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
November 28, 2015 |
| End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
November 28, 2015 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
November 28, 2015 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
February 23, 2017 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
February 23, 2019 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
November 30, 2017 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
November 30, 2019 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product |
Product Description |
| L-SCH-PMS-INT |
Cisco S+C Hospitality PMS integration - Existing Driver |
| L-SCH-RMS-CL-LIC |
Cisco S+C Remote Management Client License |
| L-SCH-RMS-PAK= |
Product Authorization Key for S+C RMS, e-Delivery |
| L-SCH-RMS-SSW-LIC |
Cisco S+C Remote Management Server License |
| L-SCH-SMRTD-LIC |
Cisco S+C Smart Device, Dwelling Perpetual License |
| L-SCH-SMRTD-LIC= |
(N/A) Cisco S+C Home Smart Device, Dwelling License |
| L-SCH-SMRTD-PAK= |
Product Authorization Key for S+C Smart Device, e-Delivery |
| L-SCH-SMRTDS-LIC |
Cisco S+C Smart Device, Dwelling Subscription License |
| SCH-10IN-NBB-1S1L |
Cisco S+C Metal 10in In-Wall Back Box, 1 SM/1 LRG Tab, NC |
| SCH-10IN-NBB-1S1L= |
Cisco S+C Metal 10in In-Wall Back Box, 1 SM/1 LRG Tab, NC |
| SCH-10IN-NEWBB-2L |
Cisco S+C Metal 10in In-Wall Back Box w/ 2 Large Tabs, NC |
| SCH-10IN-NEWBB-2L= |
Cisco S+C Metal 10in In-Wall Back Box w/ 2 Large Tabs, NC |
| SCH-10IN-NEWBB-2S |
Cisco S+C Metal 10in In-Wall Back Box w/ 2 Small Tabs, NC |
| SCH-10IN-NEWBB-2S= |
Cisco S+C Metal 10in In-Wall Back Box w/ 2 Small Tabs, NC |
| SCH-10IN-NEWBB-CT |
Cisco S+C Metal 10in In-Wall Back Box w/ Concrete Tabs, NC |
| SCH-10IN-NEWBB-CT= |
Cisco S+C Metal 10in In-Wall Back Box w/ Concrete Tabs, NC |
| SCH-10IN-TS-W |
Cisco S+C 10in Touch Screen-White |
| SCH-10IN-TS-W= |
Cisco S+C 10in Touch Screen-White |
| SCH-7IN-TS-B |
Cisco S+C 7in Touch Screen-Black |
| SCH-7IN-TS-B= |
Cisco S+C 7in Touch Screen-Black |
| SCH-7IN-TS-W |
Cisco S+C 7in Touch Screen-White |
| SCH-7IN-TS-W= |
Cisco S+C 7in Touch Screen-White |
| SCH-CONTROL-250 |
Cisco S+C Controller 250 |
| SCH-CONTROL-250= |
Cisco S+C Controller 250 |
| SCH-CONTROL-800 |
Cisco S+C Controller 800 |
| SCH-CONTROL-800= |
Cisco S+C Controller 800 |
| SCH-CONTROL800-PS- |
Cisco S+C Controller 800 Power Supply |
| SCH-CONTROL800-PS= |
Cisco S+C Controller 800 Power Supply |
| SCH-HOSREM-150 |
Cisco S+C Hospitality Suite Room Remote Control |
| SCH-HOSREM-150= |
Cisco S+C Hospitality Suite Room Remote Control |
| SCH-IO-EXT-8 |
Cisco S+C IO Extender |
| SCH-IO-EXT-8= |
Cisco S+C IO Extender |
| SCH-IO-MODULE-10 |
Cisco S+C 10 Port RS-485 IO Module |
| SCH-IO-MODULE-10= |
Cisco S+C 10 Port RS-485 IO Module |
| SCH-NEWBB-MET |
Cisco S+C In Wall Metal Back Box, New Construction |
| SCH-NEWBB-MET= |
Cisco S+C In Wall Metal Back Box, New Construction |
| SCH-NEWBB-PLS |
Cisco S+C In Wall Plastic Back Box, New Construction |
| SCH-NEWBB-PLS= |
Cisco S+C In Wall Plastic Back Box, New Construction |
| SCH-PMS-INT |
Cisco S+C Hospitality PMS integration - Existing Driver |
| SCH-PMS-INT= |
(N/A)Cisco S+C Hospitality PMS integration - Existing Driver |
| SCH-RCKMNT-1HC250 |
Cisco S+C 1RU Rack Mount Kit for One 250 Controller |
| SCH-RCKMNT-1HC250= |
Cisco S+C 1RU Rack Mount Kit for One 250 Controller |
| SCH-RCKMNT-2HC250 |
Cisco S+C 1RU Rack Mount Kit for Two 250 Controller |
| SCH-RCKMNT-2HC250= |
Cisco S+C 1RU Rack Mount Kit for Two 250 Controller |
| SCH-RCKMNT-HC800 |
Cisco S+C 1RU Rack Mount Kit for 800 Controller |
| SCH-RCKMNT-HC800= |
Cisco S+C 1RU Rack Mount Kit for 800 Controller |
| SCH-REMOTE-150 |
Cisco S+C Universal Remote Control, SR-150 |
| SCH-REMOTE-150-BPK |
Cisco S+C Battery and Cover for SR-150 Remote |
| SCH-REMOTE-150-CHK |
Cisco S+C Recharging Kit for SR-150 Remote |
| SCH-REMOTE-150= |
Cisco S+C Universal Remote Control, SR-150 |
| SCH-REMOTE-250 |
Cisco S+C Universal Remote Control, SR-250 |
| SCH-REMOTE-250-BPK |
Cisco S+C Battery and Cover for SR-250 Remote |
| SCH-REMOTE-250-CHK |
Cisco S+C Recharging Kit for SR-250 Remote |
| SCH-REMOTE-250= |
Cisco S+C Universal Remote Control, SR-250 |
| SCH-REMOTE150-BPK= |
Cisco S+C Battery and Cover for SR-150 Remote |
| SCH-REMOTE150-CHK= |
Cisco S+C Recharging Kit for SR-150 Remote |
| SCH-REMOTE250-BPK= |
Cisco S+C Battery and Cover for SR-250 Remote |
| SCH-REMOTE250-CHK= |
Cisco S+C Recharging Kit for SR-250 Remote |
| SCH-RMS-CL-LIC |
Cisco S+C Residential Remote Management Client License |
| SCH-RMS-CL-LIC= |
(N/A) Cisco S+C Home Remote Management Client License |
| SCH-RMS-PAK= |
Product Authorization Key for S+C RMS, Paper License |
| SCH-RMS-SSW-LIC |
Cisco S+C Home Remote Management Server License |
| SCH-RMS-SSW-LIC= |
(N/A) Cisco S+C Home Remote Management Server License |
| SCH-RTRBB-MET |
Cisco S+C In Wall Metal Back Box, Retrofit |
| SCH-RTRBB-MET= |
Cisco S+C In Wall Metal Back Box, Retrofit |
| SCH-RTRBB-PLS |
Cisco S+C In Wall Plastic Back Box, Retrofit |
| SCH-RTRBB-PLS= |
Cisco S+C In Wall Plastic Back Box, Retrofit |
| SCH-SMRTD-LIC |
Cisco S+C Home Smart Device, Dwelling License |
| SCH-SMRTD-PAK= |
Product Authorization Key for S+C Smart Device Paper License |
| SCH-SMRTDS-LIC |
Cisco S+C Smart Device, Dwelling Subscription License |
| SCH-TABLET |
Cisco S+C 7in Portable Tablet, Docking Station & Battery |
| SCH-TABLET-DOCK= |
Cisco S+C Docking Station & Power Supply for Tablet |
| SCH-TABLET-PS= |
Cisco S+C Power Supply for 7in Portable Tablet |
| SCH-TABLET= |
Cisco S+C 7in Portable Tablet, Docking Station & Battery |
| SCH-VDS-BB |
Cisco S+C Video Door Station Back Box |
| SCH-VDS-BB= |
Cisco S+C Video Door Station Back Box |
| SCH-VDS-E |
Cisco S+C Video Door Station External |
| SCH-VDS-E= |
Cisco S+C Video Door Station External |
| SCH-VDS-I |
Cisco S+C Video Door Station Internal |
| SCH-VDS-I= |
Cisco S+C Video Door Station Internal |
| SCH-VDS-WIFI-26CM |
Cisco S+C 26cm External WiFi Antenna for VDS |
| SCH-VDS-WIFI-26CM= |
Cisco S+C 26cm External WiFi Antenna for VDS |
| SCH-VDS-WIFI-3M |
Cisco S+C 3M External WiFi Antenna for VDS |
| SCH-VDS-WIFI-3M= |
Cisco S+C 3M External WiFi Antenna for VDS |
Product Migration Options
There is no replacement available for the Cisco Smart+Connected Residential Solution Products at this time.
There are no generally available direct replacements for the Smart+Connected Residential Control4 products. Smart+Connected Residential Solution products will continue to play a strategic play role in home automation through a reference architecture. The reference architecture can be used as a partner-led approach where Cisco offers a customized solution to customers.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase Cisco Smart+Connected Residential Solution Products through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.
Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices
To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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