Cisco Signaling Gateway Manager

Cisco Signaling Gateway Manager 4.1

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Cisco ® Signaling Gateway Manager (SGM) network management software provides monitoring and management capabilities for Cisco IP Transfer Point (ITP) networks (Figure 1). Cisco SGM easily integrates with existing Cisco Systems ® network management products such as CiscoWorks LAN Management Solution and Cisco Info Center, as well as third-party network management products such as Tekno Telecom NetQuest System, HP OpenView, and MicroMuse NetCool to provide a complete set of monitoring and management tools.

Figure 1. Cisco Signaling Gateway Manager and ITP Overview


Cisco SGM provides the following features and capabilities:

• Based on a client/server architecture, it supports Windows/Solaris/Linux clients and Solaris/Linux servers, and provides data access through a Web browser.

• Allows clients to connect to a server through the IP network; clients work across a VPN connection through a firewall that supports port forwarding or Network Address Translation (NAT), and through a Secure Sockets Layer (SSL) connection.1

• Provides an easy-to-use GUI client and robust server processes that can be managed by a powerful command-line interface (CLI).

• Discovers the entire Cisco ITP network and displays the ITP devices, neighboring SS7 equipment, and link sets in tables and in a network topology drawing that users can customize (Figure 2). Users can create custom views and subordinate views for grouping similar devices together, where each subordinate view has a state that is the aggregation of the states of the contained devices.

Figure 2. Figure 2 Cisco SGM Network Topology

• Displays a real-time event list that supports acknowledgement, annotation, customized filtering, and field viewing (Figure 3).

Figure 3. Cisco SGM Real-Time Event List in an Integrated GUI

• Receives native traps or HP OpenView traps from Cisco ITP platforms and uses Simple Network Management Protocol (SNMP) polling to identify the status of links, link sets, and ITP platforms. It uses easy-to-recognize, color-coded icons to report the status.

• Receives Cisco ITP traps and generates Cisco SGM-specific traps for forwarding to external SNMP-based network management applications such as Cisco Info Center, MicroMuse NetCool, and HP OpenView.

• Provides Web-based status monitoring, alarm viewing, sorting, filtering, archiving, online documentation, and client download.

• Integrates and can be installed on the same server with the CiscoWorks LAN Management Solution (LMS).

• Assists in provisioning destination point code (DPC) route tables, global title translation (GTT) tables, and multilayer routing (MLR) address tables by providing GUI-based editing; reduces errors by checking syntax and semantics before deploying the tables to the Cisco ITP device.

• Provides revision management and archiving of DPC route, GTT, and MLR address tables (Figure 4); can redeploy a known good configuration in the event of a misconfiguration. Stores time of change, user ID, and comments for each change.

Figure 4. Cisco SGM GTT Revision and Archive Management

• Provides a deployment wizard that simplifies the process of transferring and activating GTT and DPC route-table configuration files onto Cisco ITP devices. The wizard takes the user step by step through deployment and learns along the way in order to speed up future deployments.

• Provides external script execution on the server and sound playing on the client; both are customizable and triggered by events or alarms.

• Monitors Cisco ITP devices running Message Transfer Part Level 3 (MTP3) User Adaptation (M3UA) or Signaling Connection Control Part (SCCP) User Adaptation (SUA) application servers, as well as servers with multiple signaling points or variants acting as gateways.

• Provides extensive Web-based accounting and network statistics reports (Q.752) and point code inventory reports (Figure 5), including MTP3, GTT, M3UA/SUA, and multilayer routing.

• Customizable troubleshooting tools aid in reducing the total time to resolution of network/device problems (Figure 5).

Figure 5. Figure 5 Cisco SGM Troubleshooting

• Displays real-time data rate and usage line graphs.

• Allows printing windows to a file or Postscript printer, as well as saving the topology map to a JPEG file.

• Provides integrated, online, context-sensitive help.

• Call detail record (CDR) collection through GPRS Tunneling Protocol Prime (GTP). Collected records are stored and can be output in Abstract Syntax Notification (ASN.1) format for use by upstream billing systems.

• Provides Distributed Short Message Routing (DSMR) management (Figure 6)-address table configuration and detailed information about the state of DSMR on the Cisco ITP.

Figure 6. Cisco SGM DSMR Management

Carrier-Class Features

• Scalability-The Cisco SGM supports large networks and has been verified to work with a network containing more than 150 Cisco ITP devices and 20 clients connected to the server.

• Security-The Cisco SGM supports user authentication, multiple levels of user access, password-protected Web pages, activity logging for audit trails, and an optional package for encrypting all client/server communications data.

• Redundancy-Multiple Cisco SGM servers can monitor the Cisco ITP network simultaneously, providing data redundancy. Clients have server failure recognition and automatic failover capabilities.

• Availability-Cisco SGM clients will automatically switch to a backup server when the primary server is not available (in network problems or hardware failures, for example).


The Cisco SGM and ITP solution integrates with Tekno Telecom NetQuest and HP Openview. NetQuest provides call trace, protocol analysis, signaling CDR generation, traffic engineering, inter-carrier billing, billing, fraud prevention, network optimization, quality of service (QoS), etc. HP Openview is an industry-standard SNMP management tool used for managing physical and device layers.


The Cisco Signaling Gateway Manager supports the following Cisco ITP devices (Table 1):

Table 1. Cisco Signaling Gateway Manager Device Support

Supported Device

Cisco IOS® Software Release

Cisco 2650 and 2651 multiservice routers (low end)

12.2(4)MB9 through 12.2(4)MB13a

12.2(25)SW3 and later

Cisco 7204VXR and 7206VXR routers (midrange)

Cisco 7301 Router (midrange)

Cisco 7507 and 7513 Routers (high end)

Cisco 7600 Router (high end)



Table 2 and Table 3 list the system and client requirements for Cisco Signaling Gateway Manager.

Table 2. Server System Requirements

Operating Systems



Hard Disk

Red Hat Enterprise Linux 3.0

AMD Opteron Model 244

1 GB

1 GB

Sun Solaris 8 and 9

650-MHz UltraSPARC IIi

Table 3. Client Requirements

Requirement Type

Minimum Requirement

System hardware

At least a 500-MHz single CPU (Pentium III or higher) running Windows 2000 or Windows XP

Sun UltraSPARC IIi, single 650-MHz CPU or equivalent


Windows: Internet Explorer 6.0 SP1, Mozilla 1.7

Solaris: Mozilla 1.7

Memory (RAM)

256 MB (Windows) or 384 MB (Solaris)

Available disk space

1 GB

Operating environment

Sun Solaris 8(2.8) or 9(2.9)

Windows XP, Windows 2000 Professional

Swap space

Space equal to twice the amount of memory (RAM)


The Cisco Signaling Gateway Manager and related upgrades are available for purchase through regular Cisco sales and distribution channels worldwide. To place an order, visit the Cisco Ordering Home Page.


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For more information about the Cisco Signaling Gateway Manager, visit or contact your local account representative or send an e-mail to the customer support group at
1This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. For more details please visit the following website: