Cisco Signaling Gateway Manager

EoS and EoL Announcement for the Cisco Signaling Gateway Manager 4.0

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Product Bulletin No. EOL1088

Cisco Systems © announces the end-of-sale and end-of life dates for the Cisco © Signaling Gateway Manager 4.0. The last day to order the affected product is August 29, 2006. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) until August 28, 2009. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product. Table 2 lists the product part numbers affected by this announcement.
Customers are encouraged to migrate to Cisco Signaling Gateway Manager (SGM) 4.1 which adds significant support for troubleshooting and revision control of Cisco IP Transfer Point table configuations. Information about this release can be found at :
Table 2 provides information on SGM 4.0 product part numbers affected by this announcement.

Table 1. End-of-Life Milestones and Dates for the Signaling Gateway Manager 4.0.




End-of-life announcement date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

February 28, 2006

End-of-sale date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

August 29, 2006

Last shipment date

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

November 27, 2006

End of software maintenance releases date

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

August 29, 2007

End of new service attachment date

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

August 29, 2007

End of service contract renewal date

The last date to extend or renew a service contract for the product.

November 24, 2008

Last date of support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

August 28, 2009

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description


Signaling Gateway Manager 4.0-2600 License


Signaling Gateway Manager 4.1-2600 License


Signaling Gateway Manager 4.0-7x00 License


Signaling Gateway Manager 4.1-7200/7300/7500 License


Signaling Gateway Manager-CDM Server License


Signaling Gateway Manager 4.1-CDM Server License


Signaling Gateway Manager 4.0 -100 Link License


Signaling Gateway Manager 4.1-100 Link License


Signaling Gateway Manager 4.0 Media Kit


Signaling Gateway Manager 4.1 Media Kit


Signaling Gateway Manager 4.0 -Upgrade from 3.x


Signaling Gateway Manager 4.1-Upgrade from 3.x


The recommended replacement for the Cisco Signaling Gateway Manager 4.0 is the Signaling Gateway Manager 4.1.
This new release offers many new features and improvements over past releases. Customers with SGM 3.x are encouraged to review the SGM 4.1 data sheet and product ordering guide for details on new features and ordering replacement products. Additional product information is available at:


For more information or if you have questions about Cisco Signaling Gateway Manager, please e-mail the SGM customer support group at or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
To subscribe to receive end-of-life/end-of-sale information, go to: