HW = Hardware OS SW = Operating System Software App. SW = Application Software
Customers are encouraged to migrate to the Cisco Unified Service Monitor 2.0. Information about this product can be found at:
. Cisco Unified Service Monitor 2.0 (USM 2.0) uses a scale-based license like Operations Manager. Cisco USM 2.0 has support for Cisco Voice Transmission Quality (VTQ), or phone-based voice quality metric support, in addition to Cisco 1040 Sensors-based voice quality measurement. Customers using Cisco USM 1.1 can migrate to Cisco USM 2.0 by selecting the following SKU "CUSM1X-20UPK9", in order to add the Cisco VTQ (phone-based voice quality monitoring) support use the following SKUs: CUSM1X-20-PLIC1K, CUSM1X-20-PLIC2K, CUSM1X-20-PLIC5K, CUSM1X-20-PLIC10K.
For more information about the Cisco Unified Service Monitor 2.0, visit
, contact your local account representative, or send an e-mail to
For more information about the Cisco End-of-Life Policy, go to:
To subscribe to receive end-of-life/end-of-sale information, go to: