Guest

Cisco Prime Unified Service Monitor

End-of-Sale and End-of-Life Announcement for the Cisco Unified Service Monitor 2.2

  • Viewing Options

  • PDF (79.9 KB)
  • Feedback

EOL7135

Cisco announces the end-of-sale and end-of life dates for the Cisco Unified Service Monitor 2.2. The last day to order the affected product(s) is December 29, 2010. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco Unified Service Monitor 2.2

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

June 30, 2010

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

December 29, 2010

Last Ship Date:
App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

March 29, 2011

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

December 29, 2011

End of New Service Attachment Date:
App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

December 29, 2011

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

March 26, 2013

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

December 31, 2013

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

CUSM-2.2-10K-K9

Cisco Unified Service Monitor 2.2 SW And 10K Phone Lic

USM-2.3-10K-K9

Unified Service Monitor 2.3 10K IP Phone LIC-MON

--

CUSM-2.2-10K-K9=

Cisco Unified Service Monitor 2.2 SW And 10K Phone Lic

L-USM-2.3-10K=

Unified Service Monitor 2.3 10K IP Phone Lic K9

--

CUSM-2.2-1K-K9

Cisco Unified Service Monitor 2.2 SW And 1K Phone Lic

USM-2.3-1K-K9

Unified Service Monitor 2.3 1K IP Phone LIC-MON

--

CUSM-2.2-1K-K9=

Cisco Unified Service Monitor 2.2 SW And 1K Phone Lic

L-USM-2.3-1K=

Unified Service Monitor 2.3 1K IP Phone Lic K9

--

CUSM-2.2-20K-K9

Cisco Unified Service Monitor 2.2 SW And 20K Phone Lic

USM-2.3-20K-K9

Unified Service Monitor 2.3 20K IP Phone LIC-MON

--

CUSM-2.2-20K-K9=

Cisco Unified Service Monitor 2.2 SW And 20K Phone Lic

L-USM-2.3-20K=

Unified Service Monitor 2.3 20K IP Phone Lic K9

--

CUSM-2.2-2K-K9

Cisco Unified Service Monitor 2.2 SW And 2K Phone Lic

USM-2.3-2K-K9

Unified Service Monitor 2.3 2K IP Phone LIC-MON

--

CUSM-2.2-2K-K9=

Cisco Unified Service Monitor 2.2 SW And 2K Phone Lic

L-USM-2.3-2K=

Unified Service Monitor 2.3 2K IP Phone Lic K9

--

CUSM-2.2-30K-K9

Cisco Unified Service Monitor 2.2 SW And 30K Phone Lic

USM-2.3-30K-K9

Unified Service Monitor 2.3 30K IP Phone LIC-MON

--

CUSM-2.2-30K-K9=

Cisco Unified Service Monitor 2.2 SW And 30K Phone Lic

L-USM-2.3-30K=

Unified Service Monitor 2.3 30K IP Phone Lic K9

--

CUSM-2.2-45K-K9

Service Monitor 2.2 CD and 45,000 Phone License

USM-2.3-45K-K9

Unified Service Monitor 2.3 45K IP Phone LIC-MON

--

CUSM-2.2-45K-K9=

Cisco Unified Service Monitor 2.2 SW And 45K Phone Lic

L-USM-2.3-45K=

Unified Service Monitor 2.3 45K IP Phone Lic K9

--

CUSM-2.2-500-K9

Service Monitor 2.2 CD and 500 Phone License

USM-2.3-500-K9

Unified Service Monitor 2.3 500 IP Phone LIC-MON

--

CUSM-2.2-500-K9=

Cisco Unified Service Monitor 2.2 SW And 500 Phone Lic

L-USM-2.3-500=

Unified Service Monitor 2.3 500 IP Phone LIC K9

--

CUSM-2.2-5K-K9

Cisco Unified Service Monitor 2.2 SW And 5K Phone Lic

USM-2.3-5K-K9

Unified Service Monitor 2.3 5K IP Phone LIC-MON

--

CUSM-2.2-5K-K9=

Cisco Unified Service Monitor 2.2 SW And 5K Phone Lic

L-USM-2.3-5K=

Unified Service Monitor 2.3 5K IP Phone Lic K9

--

Product Migration Options

Customers are encouraged to migrate to the Cisco Unified Service Monitor 2.3. Information about this product can be found at: http://www.cisco.com/en/US/products/ps6536/index.html.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco Unified Service Monitor 2.2 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco Unified Service Monitor 2.3, visit http://www.cisco.com/en/US/products/ps6536/index.html, or contact your local account representative.
To request information about the Cisco Unified Service Monitor 2.3, send an e-mail to ask-ipc-management@cisco.com.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml