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Cisco Prime Infrastructure 1.2 Ordering and Licensing Guide

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Overview

Cisco Prime Infrastructure provides a single integrated solution for complete lifecycle management of Cisco routers, switches, and wireless devices, along with deep visibility into end-user connectivity and application performance.

This guide presents ordering and licensing information for Cisco Prime Infrastructure 1.2. Instructions are included for new customers as well as existing customers of Cisco Prime Infrastructure 1.1, Cisco Prime Network Control System (NCS), Cisco® Wireless Control System (WCS), or Cisco Prime LAN Management Solution (LMS) who are upgrading to Cisco Prime Infrastructure 1.2. Cisco Prime Infrastructure 1.2 also includes the software and licenses to use Cisco Prime LAN Management Solution 4.2.

Product Availability

Cisco Prime Infrastructure 1.2 will be available for ordering in early September 2012.

Cisco Prime Infrastructure 1.2 can be ordered from standard Cisco Ordering Tools, http://www.cisco.com/go/ordering. To request help with ordering, please contact Cisco Customer Service at http://www.cisco.com/go/customerservice.

Warranty Coverage and Technical Service Options

Cisco Prime Infrastructure 1.2 comes with the Cisco 90-day software warranty. Purchasing a Cisco Software Application Support plus Upgrades (SASU) service provides benefits not available with warranty including access to maintenance releases, minor and major release upgrades, online resources, and Technical Assistance Center (TAC) support services.

CiscoWorks LMS 2.x/3.x and Cisco Prime LMS 4.0 and 4.1 were offered only with Cisco Software Application Support (SAS). When upgrading to Cisco Prime LMS 4.2 through Cisco Prime Infrastructure 1.2 you can continue with your existing SAS contract for LMS. If you have an LMS 4.x release covered under an SAS contract you are entitled to this and future Cisco Prime Infrastructure 1.x releases at no charge. You also have the option of canceling your existing SAS contract on LMS, obtaining credit for the balance, and purchasing a new SASU contract for Cisco Prime Infrastructure 1.2, which entitles you to free minor and major release upgrades to Cisco Prime Infrastructure.

For more information about Cisco warranties, go to http://www.cisco.com/go/warranty.

For information about Cisco Technical Services, go to http://www.cisco.com/go/ts.

Cisco Prime Infrastructure License Types

Cisco Prime Infrastructure includes the following license types:

Base License: Enables using a Cisco Prime Infrastructure management node (physical or virtual appliance). Asingle Base license is required for each management node and is a prerequisite for adding Cisco Prime Infrastructure feature licenses (Lifecycle and Assurance).

Lifecycle License: Provides access to the Lifecycle feature set, which includes device configuration management, software image management, basic health and performance monitoring, fault management, troubleshooting, and network client visibility. The Lifecycle license is based on the number of managed devices (for example, routers, switches, access points, and so on). Lifecycle licenses are available in bundle sizes of 25, 50, 100, 500, 1000, 2500, 5000, and 10,000 devices and can be combined as needed to achieve a total licensed device count.

Assurance License: Provides access to the Assurance feature set, which provides end-to-end network visibility of application and service performance to help ensure end-user quality of experience. The Assurance feature set also provides the ability to manage and aggregate data and views across multiple Cisco Prime Network Analysis Modules (NAMs). The Assurance license is based on the number of managed NetFlow-enabled interfaces. Assurance licenses are available in bundle sizes of 15, 50, 100, 500, 1000, and 5000 NetFlow-enabled interfaces. The 15 interface license has a restriction that allows you to manage only up to 5 NAMs, whereas the other Assurance license bundles do not place a restriction on the number of NAMs that you can manage. The 15 interface license can only be used standalone and not combined with the Lifecycle licenses. You need to purchase a 50 interface Assurance license or larger to use with other Cisco Prime Infrastructure feature licenses.

Automated Deployment Gateway License: Provides the entitlement to deploy a separate gateway for use with the Automated Deployment feature, where new devices can call in to the gateway to receive their configuration and software image. The Automated Deployment Gateway license is based on the number of gateway instances you deploy. In the current release only a single gateway can be deployed per Cisco Prime Infrastructure instance. SeeFigure1.

Compliance License: Provides access to regulatory compliance reports based on common government and industry regulatory standards. The following standards are currently supported: PCI, HIPAA, CIS, DHS, DISA, NSA, SANS, SOX, ISO17799, and Cisco SAFE. Compliance licenses are based on the number of managed devices. Compliance licenses are available in bundle sizes of 25, 50, 100, 500, 1000, 2500, 5000, and 10,000 devices and can be combined as needed to achieve a total licensed device count. Lifecycle licenses are a prerequisite for using Compliance licenses. You should have the same number of Compliance licenses as you have for Lifecycle licenses. Note: This license type is currently used only with Cisco Prime LAN Management Solution 4.2. Corresponding compliance functionality will be in a later release of Cisco Prime Infrastructure.

Figure 1. Cisco Prime Infrastructure License Types and Dependencies

License Node Locking

Cisco Prime Infrastucture licenses are locked to a specific Cisco Prime Infrastructure instance based on a unique device identifier (UDI) for a physical appliance or a virtual unique device identifier (VUDI) for a virtual appliance. The identifier can be found within the Cisco Prime Infrastucture user interface under Administration > Licenses. Also if you are using the command-line interface (CLI) on the physical appliance you can use the show udi command. The identifier consists of two parts: the product ID and the serial number. When you claim a Cisco Prime Infrastructure license you will be requested to supply the product ID and serial number for your Cisco Prime Infrastructure instance.

Licenses can be rehosted if required. Please contact licensing@cisco.com.

Electronic Delivery

Cisco Prime Infrastructure software and licenses are fulfilled by electronic delivery. For customers who would also like to obtain the software on DVD, a physical media kit is available. Order part number PI12-MEDIA-K9=, Cisco Prime Infrastructure 1.2 Physical Media Kit.

Ordering Information for New Customers

For customers that do not own an earlier release of Cisco Prime Infrastructure, Cisco Prime NCS, Cisco WCS, or Cisco Prime LMS, use the following process:

1. Order a single Base license. You must have a single Base license before any feature licenses can be added. Refer to the Base License section in Table 1. When using the Cisco Ordering Tool enter the top-level part number R-PI12-K9 to access the options.

2. Order any combination and quantity of Lifecycle licenses as needed. Refer to the Lifecycle License Options section in Table 1.

3. If you would like to use the regulatory compliance policies and reports available in Cisco Prime LMS, order a sufficient number of Compliance licenses to match your number of Lifecycle device licenses. Refer to the Compliance License Options in Table 1.

4. Order any combination and quantity as needed of Assurance licenses, which are based on the number of interfaces with NetFlow export to be managed. Refer to the Assurance License Options section in Table 1.

5. If you need to deploy a separate gateway for use with the Automated Deployment feature, order a single Automated Deployment Gateway license.

6. Purchase the physical appliance if the desired deployment option is a physical appliance rather than a virtual appliance. Both Cisco Prime Infrastructure and Cisco Prime LMS support the physical appliance deployment option. Each product requires its own dedicated physical appliance. Refer to Table 2.

7. Order an optional SASU support contract.

Table 1. Cisco Prime Infrastructure 1.2 Part Numbers

Part Number

Description

R-PI12-K9

Cisco Prime Infrastructure 1.2

Base License

R-PI12-BASE-K9

Cisco Prime Infrastructure 1.2 Base License and Software

Lifecycle License Options

L-PI12-LF-25

Cisco Prime Infrastructure 1.2 - Lifecycle - 25 Device Lic

L-PI12-LF-50

Cisco Prime Infrastructure 1.2 - Lifecycle - 50 Device Lic

L-PI12-LF-100

Cisco Prime Infrastructure 1.2 - Lifecycle - 100 Device Lic

L-PI12-LF-500

Cisco Prime Infrastructure 1.2 - Lifecycle - 500 Device Lic

L-PI12-LF-1K

Cisco Prime Infrastructure 1.2 - Lifecycle - 1000 Device Lic

L-PI12-LF-2.5K

Cisco Prime Infrastructure 1.2 - Lifecycle - 2500 Device Lic

L-PI12-LF-5K

Cisco Prime Infrastructure 1.2 - Lifecycle - 5000 Device Lic

L-PI12-LF-10K

Cisco Prime Infrastructure 1.2 - Lifecycle - 10,000 Device Lic

Compliance License Options*

L-PI12-CM-25

Cisco Prime Infrastructure 1.2 - Compliance - 25 Device Lic

L-PI12-CM-50

Cisco Prime Infrastructure 1.2 - Compliance - 50 Device Lic

L-PI12-CM-100

Cisco Prime Infrastructure 1.2 - Compliance - 100 Device Lic

L-PI12-CM-500

Cisco Prime Infrastructure 1.2 - Compliance - 500 Device Lic

L-PI12-CM-1K

Cisco Prime Infrastructure 1.2 - Compliance - 1000 Device Lic

L-PI12-CM-2.5K

Cisco Prime Infrastructure 1.2 - Compliance - 2500 Device Lic

L-PI12-CM-5K

Cisco Prime Infrastructure 1.2 - Compliance - 5000 Device Lic

L-PI12-CM-10K

Cisco Prime Infrastructure 1.2 - Compliance - 10,000 Device Lic

Assurance License Options

L-PI12-AS-15

Cisco Prime Infrastructure 1.2 - Assurance - 15 Interface Lic/5 NAM

L-PI12-AS-50

Cisco Prime Infrastructure 1.2 - Assurance - 50 Interface Lic/Unlim NAM

L-PI12-AS-100

Cisco Prime Infrastructure 1.2 - Assurance - 100 Interface Lic/Unlim NAM

L-PI12-AS-500

Cisco Prime Infrastructure 1.2 - Assurance - 500 Interface Lic/Unlim NAM

L-PI12-AS-1K

Cisco Prime Infrastructure 1.2 - Assurance - 1000 Interface Lic/Unlim NAM

L-PI12-AS-5K

Cisco Prime Infrastructure 1.2 - Assurance - 5000 Interface Lic/Unlim NAM

Automated Deployment Gateway License Options

L-PI12-GW

Cisco Prime Infrastructure 1.2 Automated Deployment Gateway License

* Compliance licenses are currently used only with Cisco Prime LAN Management Solution 4.2. Corresponding compliance functionality will be in a later release of Cisco Prime Infrastructure.

Table 2. Cisco Prime Appliance

Part Number

Description

PRIME-NCS-APL-K9

Cisco Prime Appliance

AIR-SRVR-146GB-HD=

Field-replaceable 146 GB Hard Disk Drive

AIR-SRVR-300GB-HD=

Field-replaceable 300 GB Hard Disk Drive

AIR-SRVR-PWR=

Field-replaceable power supply

AIR-SRVR-URMK=

Universal Rack Mount Rail Kit

Ordering Information for Existing Cisco Prime Infrastructure 1.1 Customers

Determine the total license count for your existing Cisco Prime Infrastructure 1.1 bundle and order the equivalent number of Cisco Prime Infrastructure minor release upgrade licenses as listed in Table 3. When using the Cisco Ordering Tool enter the part number R-P-PI12-M-K9 to access the options. If you have an active SASU contract on Cisco Prime Infrastructure 1.1 you can simply download the Cisco Prime Infrastructure 1.2 upgrade installer from Cisco.com. No upgrade order is necessary.

Table 3. Cisco Prime Infrastructure 1.2 Minor Release Upgrade Part Numbers for Existing Cisco Prime Infrastructure 1.1 Customers

Part Number

Description

R-P-PI12-M-K9

Cisco Prime Infrastructure 1.1 to 1.2 Minor Upgrade

Minor Release Upgrade Options

L-P-PI12-50-M

Cisco Prime Infrastructure 1.1 to 1.2 Minor Upgrade 50 Device

L-P-PI12-100-M

Cisco Prime Infrastructure 1.1 to 1.2 Minor Upgrade 100 Device

L-P-PI12-500-M

Cisco Prime Infrastructure 1.1 to 1.2 Minor Upgrade 500 Device

L-P-PI12-1K-M

Cisco Prime Infrastructure 1.1 to 1.2 Minor Upgrade 1000 Device

L-P-PI12-2.5K-M

Cisco Prime Infrastructure 1.1 to 1.2 Minor Upgrade 2500 Device

L-P-PI12-5K-M

Cisco Prime Infrastructure 1.1 to 1.2 Minor Upgrade 5000 Device

L-P-PI12-10K-M

Cisco Prime Infrastructure 1.1 to 1.2 Minor Upgrade 10,000 Device

Ordering Information for Existing Cisco Prime LMS 4.x Customers

1. Determine the total license count for your existing Cisco Prime LMS 4.x product and order the equivalent number of Cisco Prime Infrastructure minor release upgrade licenses as listed in Table 4. When using the Cisco Ordering Tool enter the part number R-PI12-M-K9 to access the options. If you have an active SAS contract on LMS 4.x you can use the product upgrade tool to order Cisco Prime Infrastructure 1.2 at no charge. Visit http://www.cisco.com/upgrade.

2. Purchase the physical appliance if the desired deployment option is a physical appliance rather than a virtual appliance. Both Cisco Prime Infrastructure and Cisco Prime LMS support the physical appliance deployment option. Each product requires its own dedicated physical appliance. Refer to Table 2.

3. As noted in the Warranty Coverage and Technical Service Options section you may continue with your existing SAS contract on LMS. Or you can cancel your LMS SAS contract, obtain credit for the balance, and purchase a new SASU contract for Cisco Prime Infrastructure 1.2.

Table 4. Cisco Prime Infrastructure 1.2 Minor Release Upgrade Part Numbers for Existing Cisco Prime LMS 4.x Customers

Part Number

Description

R-PI12-M-K9

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade

Minor Release Upgrade Options

L-PI12-50-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 50 Device

L-PI12-100-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 100 Device

L-PI12-300-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 300 Device

L-PI12-500-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 500 Device

L-PI12-750-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 750 Device

L-PI12-1K-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 1000 Device

L-PI12-1.5K-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 1500 Device

L-PI12-2.5K-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 2500 Device

L-PI12-5K-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 5000 Device

L-PI12-10K-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 10,000 Device

Ordering Information for Existing CiscoWorks LMS 2.x/3.x Customers

1. Determine the license count for your existing CiscoWorks LMS 2.x/3.x product and order the matching Cisco Prime Infrastructure major release upgrade part number in Table 5. When using the Cisco Ordering Tool enter the part number R-PI12-UP-K9 to access the options.

2. Purchase the physical appliance if the desired deployment option is a physical appliance rather than a virtual appliance. Both Cisco Prime Infrastructure and Cisco Prime LMS support the physical appliance deployment option. Each product requires its own dedicated physical appliance. Refer to Table 2.

3. Order an optional SASU support contract.

Table 5. Cisco Prime Infrastructure 1.2 Major Release Upgrade Part Numbers for Existing CiscoWorks LMS 2.x/3.x Customers

Part Number

Description

R-PI12-UP-K9

LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Major Upgrade

Major Release Upgrade Options

L-PI12-100-UP

LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Maj Upg 100 Device

L-PI12-300-UP

LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Maj Upg 300 Device

L-PI12-1.5K-UP

LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Maj Upg 1500 Device

L-PI12-5K-UP

LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Maj Upg 5000 Device

L-PI12-10K-UP

LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Maj Upg 10,000 Device

Ordering Information for Existing Cisco Prime NCS 1.0 Customers

1. Determine the total license count for your existing Cisco Prime NCS 1.0 product and order the equivalent number of Cisco Prime Infrastructure minor release upgrade licenses as listed in Table 6. When using the Cisco Ordering Tool enter the part number R-N-PI12-M-K9 to access the options. If you have an active SASU contract on NCS 1.0 you can use the product upgrade tool to order Cisco Prime Infrastructure 1.2 at no charge. Visit http://www.cisco.com/upgrade. Another option available for customers with an active SASU contract on NCS 1.0 and who are not interested in using LMS is simply to download the Cisco Prime Infrastructure 1.2 upgrade installer from Cisco.com.

2. Purchase the physical appliance if the desired deployment option is a physical appliance rather than a virtual appliance. Both Cisco Prime Infrastructure and Cisco Prime LMS support the physical appliance deployment option. Each product requires its own dedicated physical appliance. Refer to Table 2.

3. Order an optional SASU support contract.

Table 6. Cisco Prime Infrastructure 1.2 Minor Release Upgrade Part Numbers for Existing Cisco Prime NCS 1.0 Customers

Part Number

Description

R-N-PI12-M-K9

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upgrade

Minor Release Upgrade Options

L-N-PI12-50-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 50 Device

L-N-PI12-100-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 100 Device

L-N-PI12-500-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 500 Device

L-N-PI12-1K-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 1000 Device

L-N-PI122.5K-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 2500 Device

L-N-PI12-5K-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 5000 Device

L-N-PI12-10K-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 10,000 Device

Ordering Information for Existing Cisco WCS 7.0 Customers

1. Determine the license count for your existing Cisco WCS 7.0 product and order the matching Cisco Prime Infrastructure migration part number in Table 7. When using the Cisco Ordering Tool enter the part number R-W-Pl12-M-K9. to access the options.

2. Purchase the physical appliance if the desired deployment option is a physical appliance rather than a virtual appliance. Both Cisco Prime Infrastructure and Cisco Prime LMS support the physical appliance deployment option. Each product requires its own dedicated physical appliance. Refer to Table 2.

3. Order an optional SASU support contract.

Table 7. Cisco Prime Infrastructure 1.2 Migration Part Numbers for Existing Cisco WCS 7.x Customers

Part Number

Description

R-W-PI12-M-K9

WCS 7.0 to Cisco Prime Infrastructure 1.2 Migration

Migration Options

L-W-PI12-50-M

WCS to Cisco Prime Infrastructure 1.2 Migration 50 Device

L-W-PI12-100-M

WCS to Cisco Prime Infrastructure 1.2 Migration 100 Device

L-W-PI12-500-M

WCS to Cisco Prime Infrastructure 1.2 Migration 500 Device

L-W-PI12-1K-M

WCS to Cisco Prime Infrastructure 1.2 Migration 1000 Device

L-W-PI12-2.5K-M

WCS to Cisco Prime Infrastructure 1.2 Migration 2500 Device

L-W-PI12-5K-M

WCS to Cisco Prime Infrastructure 1.2 Migration 5000 Device

L-W-PI12-10K-M

WCS to Cisco Prime Infrastructure 1.2 Migration 10,000 Device

Ordering Examples

The following are ordering examples for Cisco Prime Infrastructure 1.2 based on different scenarios. These examples do not show the optional support contract (SASU) part numbers.

Example 1: A new customer needs to purchase Cisco Prime Infrastructure 1.2 with Lifecycle to manage a network consisting of 7000 devices. Order the following part numbers and quantities:

Part Number

Description

Quantity

R-PI12-K9

Cisco Prime Infrastructure 1.2

1

Base License

R-PI12-BASE-K9

Cisco Prime Infrastructure 1.2 Base License and Software

1

Lifecycle License Options

L-PI12-LF-1K

Cisco Prime Infrastructure 1.2 - Lifecycle - 1000 Device Lic

2

L-PI12-LF-5K

Cisco Prime Infrastructure 1.2 - Lifecycle - 5000 Device Lic

1

Example 2: A new customer needs to purchase Cisco Prime Infrastructure 1.2 with assurance to monitor 150 NetFlow interfaces. Order the following part numbers and quantities:

Part Number

Description

Quantity

R-PI12-K9

Cisco Prime Infrastructure 1.2

1

Base License

R-PI12-BASE-K9

Cisco Prime Infrastructure 1.2 Base License and Software

1

Assurance License Options

L-PI12-AS-50

Cisco Prime Infrastructure 1.2 - Assurance - 50 Interface Lic/Unlim NAM

1

L-PI12-AS-100

Cisco Prime Infrastructure 1.2 - Assurance - 100 Interface Lic/Unlim NAM

1

Example 3: A customer currently owns LMS 3.2 licensed for 100 devices and wants to upgrade to Cisco Prime Infrastructure 1.2. Order the following part numbers and quantities:

Part Number

Description

Quantity

R-PI12-UP-K9

LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Major Upgrade

1

Major Release Upgrade Options

L-PI12-100-UP

LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Maj Upg 100 Device

1

Example 4: A customer currently owns NCS 1.0 licensed for 600 devices and wants to upgrade to Cisco Prime Infrastructure 1.2. Order the following part numbers and quantities:

Part Number

Description

Quantity

R-N-PI12-M-K9

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upgrade

1

Minor Release Upgrade Options

L-N-PI12-100-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 100 Device

1

L-N-PI12-500-M

NCS 1.0 to Cisco Prime Infrastructure 1.2 Minor Upg 500 Device

1

Example 5: A customer currently owns LMS 4.1 licensed for 400 devices and WCS 7.0 for 150 devices and wants to upgrade to Cisco Prime Infrastructure 1.2. Order the following part numbers and quantities:

Part Number

Description

Minor Release Upgrade Part Numbers for Existing Cisco Prime LMS 4.x Customers

R-PI12-M-K9

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade

1

Minor Release Upgrade Options

L-PI12-100-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 100 Device

1

L-PI12-300-M

LMS 4.x to Cisco Prime Infrastructure 1.2 Minor Upgrade 300 Device

1

Migration Part Numbers for Existing Cisco WCS 7.x Customers

R-W-PI12-M-K9

WCS 7.0 to Cisco Prime Infrastructure 1.2 Migration

1

Migration Options

L-W-PI12-50-M

WCS to Cisco Prime Infrastructure 1.2 Migration 50 Device

1

L-W-PI12-100-M

WCS to Cisco Prime Infrastructure 1.2 Migration 100 Device

1

Note: When a customer owns multiple products for which there is an upgrade path to Cisco Prime Infrastructure, then simply purchase the appropriate upgrade part numbers for each product to obtain the total Cisco Prime Infrastructure entitlement.

Evaluation Software and License

You can download Cisco Prime Infrastructure 1.2 and Cisco Prime LMS 4.2 evaluation software from Cisco Marketplace. Go to http://www.cisco.com/go/nmsevals (login required). Cisco Prime Infrastructure 1.2 includes a built-in evaluation license valid for 60 days, 100 devices, and 150 NetFlow interfaces. Cisco Prime LMS 4.2 includes a built-in evaluation license valid for 60 days and 100 devices.

If you need a custom evaluation license, please send a request to ask-prime-infrastructure@cisco.com.

There is no Cisco Technical Assistance Center support for the Cisco Prime evaluation software.

For More Information

For more information about Cisco Prime Infrastructure, visit http://www.cisco.com/go/primeinfrastructure or send an email to ask-prime-infrastructure@cisco.com.