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Cisco Prime Collaboration

Cisco Prime Collaboration 10.0 Ordering Guide

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Introduction. 3

Purpose, Audience, and Scope. 3

Cisco Prime Collaboration Packaging: Standard and Advanced Options. 3

Ordering and Quoting Tools. 3

Orderability and First Customer Shipment 3

Cisco Prime Product Assured Software Subscription. 3

Ordering Steps. 4

How to Count Endpoints for Cisco Prime Collaboration Licenses. 4

Cisco Prime Collaboration Product Numbers and Pricing - New Installations or Add-ons. 5

Endpoint and Scale-Based Licensing. 5

Cisco Prime Collaboration Mass Bundle Product Numbers - New Installations or Add-ons. 6

Cisco Prime Collaboration Assurance and Analytics Individual Product Numbers. 7

Cisco 1040 Sensor Ordering. 8

Cisco Prime Collaboration Provisioning Product Numbers. 9

All Upgrades. 9

Cisco Prime Collaboration Assurance Upgrade Product Numbers. 10

Cisco Prime Collaboration Analytics Upgrade Product Numbers. 10

Cisco Prime Collaboration Provisioning Upgrade Product Numbers. 11

Cisco Services. 11


Introduction

Purpose, Audience, and Scope

Purpose: This document describes the pricing, packaging structure, and ordering for Cisco Prime Collaboration as part of the Cisco® Unified Communications (UC) System Release 10.0.

For more detailed information about Cisco Prime Collaboration, go to the external website http://www.cisco.com/go/primecollaboration or email ask-primecollab@cisco.com.

Cisco Prime Collaboration is the evolution of the separate management products for Cisco voice and video, and replaces the Cisco Prime Unified Communications Management Suite (UCMS) and its four component products as well as Cisco Prime Collaboration Manager. The four component products of Cisco Prime UCMS are Cisco Prime Unified Provisioning Manager (UPM), Cisco Prime Unified Operations Manager (UOM), Cisco Prime Unified Service Monitor (USM), and Cisco Unified Service Statistics Manager (USSM).

Cisco Prime Collaboration Packaging: Standard and Advanced Options

Beginning with version 10.0, Cisco Prime Collaboration is provided in two different offerings. Cisco Prime Collaboration Standard is included with all Cisco Unified Workspace Licensing and Cisco User Connect Licensing, and Cisco Prime Collaboration Advanced is available for upgrade. The Standard option is only available and compatible with Cisco UC 10.0. The Advanced option supports Cisco UC 8.x - UC 10.x. The Standard option enables provisioning of all voice and video services purchased and fault monitoring across voice and video for a single cluster environment. For deployments that require more advanced management, Cisco Prime Collaboration Advanced offers multi-cluster scale, additional automation, deeper diagnostic capabilities, and long-term reporting. This order guide addresses Cisco Prime Collaboration Advanced only.

Customers who are interested in Cisco Prime Collaboration Advanced may activate the “Advanced Evaluation” from within the Prime Collaboration Standard GUI, for a 60 day term, or may purchase a permanent Cisco Prime Collaboration Advanced. For more information about license installation, please refer to the Cisco Prime Collaboration Quick Start Guide 10.0 posted on Cisco.com under ‘Install and Upgrade Guides.

Ordering and Quoting Tools

Cisco Prime Collaboration is a configured product. The Cisco Commerce Workspace tool is the only ordering mechanism and is located at https://cisco-apps.cisco.com/cisco/psn/commerce.

Orderability and First Customer Shipment

Table 1 lists the first order date and the first customer shipment (FCS) date for Cisco Prime Collaboration.

Table 1.       Projected First Orderability and Customer Shipment Dates

Product

First Order Date

FCS Date

Cisco Prime Collaboration 10.0

November 12, 2013

November 19, 2013

Cisco Prime Product Assured Software Subscription

The Cisco Prime Product Assured Software Subscription has been created to provide a way for customers to prepurchase major software upgrades for Cisco Prime management products. It is modeled and administered like the Unified Communications Software Subscription (UCSS) for Cisco Unified Communications products.

Product Assured Software Subscription is a subscription product that will allow the customer to download major software releases at no additional charge for the duration of the activated subscription term, which can be for 1, 2, 3, and 5 years. Product Assured Software Subscription will apply to contracts for Cisco Prime Collaboration when linked by the Cisco Commerce Workspace tool to an active Cisco Prime Collaboration Essential Operate Service (ESW) contract.

Product Assured Software Subscription customers will obtain major upgrade images and licenses using the Product Upgrade Tool (PUT). The Software Application Support (SAS) service product numbers used in the past are completely replaced by the ESW service product numbers. Cisco ESW provides customer entitlement to Cisco Technical Assistance Center (TAC) support and access to Cisco.com technical resources, peer-to-peer online forums, newsletters and online tools, and maintenance and minor software application updates. ESW is required for download access to the Cisco.com software download site and on all subscription orders to entitle access to PUT.

Cisco Prime Product Assured Software Subscription product numbers appear on Cisco Commerce Workspace as an option to each product number. They are not listed in this ordering guide. The Cisco Prime Product Assured Software Subscription is priced at 10 percent of the product list price, per year, with discounts built in for 2-, 3-, and 5-year contracts.

Note:    Major license revisions are represented by letter. Cisco Prime Collaboration 10.x licenses have revision B in the product number, for example L-PC-B-PAAN-500.

Ordering Steps

1.     Determine which Cisco Prime Collaboration options are needed: Provisioning, Assurance and/or Analytics

2.     Determine the endpoint types and scale required for each. Review the notes that follow about how to count endpoints differently for the Provisioning and Assurance options in various scenarios

3.     Understand the customer preference for obtaining major upgrades (subscription versus pay as needed)

How to Count Endpoints for Cisco Prime Collaboration Licenses

Assurance Option

   Specify a single phone for each IP phone/soft phone pair (Cisco Jabber, Cisco Unified Personal Communicator (UPC), Cisco IP Communicator, and Cisco Unified Client Services Framework (CSF) that shares the same phone number or numbers.

   Mobile phones are counted separately.

   Analog phones connected to a voice gateway are not counted.

Provisioning Option

   All phones and UC registered video endpoints are managed individually and are therefore counted individually. This includes softphones Cisco Jabber, Cisco UPC, Cisco IP Communicator, and Cisco Unified CSF.

   Active analog ports on a voice gateway are counted as phones.

Analytics Option

   All Assurance endpoints are counted.

   The total number of endpoints ordered for the Analytics option must match or exceed the total number of all voice and video endpoints ordered for the Assurance option.

Cisco Prime Collaboration Product Numbers and Pricing - New Installations or Add-ons

Endpoint and Scale-Based Licensing

Cisco Prime Collaboration licensing is based on endpoint count and value.

Table 2 lists the different endpoint categories for Cisco Prime Collaboration Assurance.

Table 2.       Cisco Prime Collaboration Assurance Endpoint Categories

Mass Endpoints

Midrange Endpoints

High-End Single-Codec Endpoints

Multicodec Endpoints

Cisco IP Phones

Cisco Codec EX60

Cisco TelePresence® System 1000

Cisco TelePresence System 3000

Cisco Cius®

Cisco Codec EX90

Cisco TelePresence System 1100

Cisco TelePresence System 3010

Cisco Jabber Video for Cisco TelePresence (Movi)

Cisco Codec C90

Cisco TelePresence System 1300

Cisco TelePresence System 3200

Cisco IP Video Phone E20

Cisco Codec C60

Cisco TelePresence System 1400

Cisco TelePresence System 3210

 

Cisco Codec C40

Cisco Profile 42-C20

Cisco TelePresence System TX9000

 

Cisco Codec C20

Cisco Profile 42-C60

Cisco TelePresence System TX9200

 

Cisco TelePresence System 150 MXP

Cisco Profile 52-Dual

 

 

Cisco TelePresence System 1000 MXP

Cisco Profile 52

 

 

Cisco Tandberg 1500 MXP

Cisco Profile 65

 

 

Cisco TelePresence System 1700 MXP

Cisco Profile 65-Dual

 

 

Cisco Telepresense System Codec 3000 MXP

Cisco Profile 52-6000MXP

 

 

Cisco TelePresence System Codec 6000 MXP

 

 

 

Cisco TelePresence System MX200

 

 

 

Cisco TelePresence System MX300

 

 

 

Cisco TelePresence System 500

 

 

 

Cisco TelePresence SX20 Quick Set

 

 

 

Polycom

 

 

   IP devices (call control, conferencing devices, and so on) with a maximum limit of 5000 devices are supported and not counted for licensing purposes. Refer to the Quick Start Guide to see what maximum device counts are recommended for each endpoint scale range to help ensure best performance.

IMPORTANT: Cisco Prime Collaboration software image product numbers must be ordered for access to Electronic Software Delivery (ESD). These product numbers include R-PC-10-ASSW-K9= for Assurance/Analytics and R-PC-10-PRSW-K9= for Provisioning. This is required or the product will stay in evaluation mode, even after licenses are installed!.

   The R- image product number is used only for a new installation or upgrade. When the customer orders add-on licenses to increase the scale of an existing deployment, there is no need to order an additional R- image product number.

   Enter the device license product number, L-PC-B-AS-DEVICE, L-PC-B-PR-DEVICE, L-PC-B-PAAN, L‑PC‑B-AAN, L-PC-B-ASSUR-UPG, or L-PC-B-PROV-UPG, in Cisco Commerce Work Center and the software licensing options will appear. Select the number of each option required.

   Select the Product Assured Software Subscription contract length (optional).

   All software deployment scale is controlled using a license file. The licenses are “additive” and stackable on the virtual machine (VM), so you can combine any of the license product numbers to reach an endpoint count not listed in the table.

Cisco Prime Collaboration Mass Bundle Product Numbers - New Installations or Add-ons

Bundles are available for Cisco Prime Collaboration mass endpoints (only). These bundles make ordering easier and provide a discount as compared to the full list price of the individual options. They include:

   PAAN - Cisco Prime Collaboration Provisioning, Assurance, and Analytics

   AAN - Cisco Prime Collaboration Assurance and Analytics

To add video endpoints to a mass bundle order, select individual midrange, high-end single-codec, or multicodec endpoint product numbers under L-PC-B-AS-DEVICE for Assurance and add incremental Analytics to match. Make sure the total endpoint counts match for the Analytics and Assurance options. Then select additional individual Provisioning endpoint product numbers under L-PC-B-PR-DEVICE for all video devices registered to Cisco UC. Provisioning does not support video endpoints registered to the Cisco® Video Communication Server (VCS).

The following tables include product numbers and descriptions for the Cisco Prime Collaboration bundles.

Table 3.       Cisco Prime Collaboration Provisioning, Assurance, and Analytics Mass Bundle Product Numbers - New Installations or Add-ons

Product Number

Description

R-PC-10-ASSW-K9=

Cisco Prime Collaboration 10.0 Assurance/Analytics Software, base license

R-PC-10-PRSW-K9=

Cisco Prime Collaboration 10.0 Assurance/Analytics Software, base license

L-PC-B-PAAN

Cisco Prime Collaboration B Provisioning/Assurance/Analytics License Bundle, configuration required

L-PC-B-PAAN-500

Cisco Prime Collaboration B Provisioning/Assurance/Analytics License Bundle - 500 endpoint license

L-PC-B-PAAN-1K

Cisco Prime Collaboration B Provisioning/Assurance/Analytics License Bundle - 1000 endpoints

L-PC-B-PAAN-5K

Cisco Prime Collaboration B Provisioning/Assurance/Analytics License Bundle - 5000 endpoints

L-PC-B-PAAN-10K

Cisco Prime Collaboration B Provisioning/Assurance/Analytics License Bundle - 10,000 endpoints

L-PC-B-PAAN-20K

Cisco Prime Collaboration B Provisioning/Assurance/Analytics License Bundle - 20,000 endpoints

L-PC-B-PAAN-30K

Cisco Prime Collaboration B Provisioning/Assurance/Analytics License Bundle - 30,000 endpoints

L-PC-B-PAAN-60K

Cisco Prime Collaboration B Provisioning/Assurance/Analytics License Bundle - 60,000 endpoints

Table 4.       Cisco Prime Collaboration Assurance and Analytics Mass Bundle Product Numbers - New Installation or Add-on

Product Number

Description

R-PC-10-ASSW-K9=

Cisco Prime Collaboration 10.0 Assurance/Analytics Software, base license

L-PC-B-AAN

Cisco Prime Collaboration B Assurance/Analytics License Bundle, configuration required

L-PC-B-AAN-500

Cisco Prime Collaboration B Assurance/Analytics Bundle - 500 endpoints

L-PC-B-AAN-1K

Cisco Prime Collaboration B Assurance/Analytics Bundle - 1000 endpoints

L-PC-B-AAN-5K

Cisco Prime Collaboration B Assurance/Analytics Bundle - 5000 endpoints

L-PC-B-AAN-10K

Cisco Prime Collaboration B Assurance/Analytics Bundle - 10,000 endpoints

L-PC-B-AAN-20K

Cisco Prime Collaboration B Assurance/Analytics Bundle - 20,000 endpoints

L-PC-B-AAN-30K

Cisco Prime Collaboration B Assurance/Analytics Bundle - 30,000 endpoints

L-PC-B-AAN-60K

Cisco Prime Collaboration B Assurance/Analytics Bundle - 60,000 endpoints

Cisco Prime Collaboration Assurance and Analytics Individual Product Numbers

Tables 5 and 6 include product numbers and descriptions for Cisco Prime Collaboration Assurance by endpoint category.

Table 5.       Cisco Prime Collaboration Mass Endpoint Assurance Product Numbers - New Installation or Add-on

Product Number

Description

R-PC-10-ASSW-K9=

Cisco Prime Collaboration 10.0 Assurance/Analytics Software, base license

L-PC-B-AS-DEVICE

Cisco Prime Collaboration Assurance/Analytics B Top Level License, configuration required

L-PC-B-500-MA-LIC

Cisco Prime Collaboration B Assurance License - 500 endpoints

L-PC-B-1K-MA-LIC

Cisco Prime Collaboration B Assurance License - 1000 endpoints

L-PC-B-2K-MA-LIC

Cisco Prime Collaboration B Assurance License - 2000 endpoints

L-PC-B-5K-MA-LIC

Cisco Prime Collaboration B Assurance License - 5000 endpoints

L-PC-B-10K-MA-LIC

Cisco Prime Collaboration B Assurance License - 10,000 endpoints

L-PC-B-20K-MA-LIC

Cisco Prime Collaboration B Assurance License - 20,000 endpoints

L-PC-B-30K-MA-LIC

Cisco Prime Collaboration B Assurance License - 30,000 endpoints

L-PC-B-60K-MA-LIC

Cisco Prime Collaboration B Assurance License - 60,000 endpoints

Table 6.       Cisco Prime Collaboration Midrange, High-End, and Multicodec Endpoint Assurance Product Numbers - New Installation or Add-on

Product Number

Description

R-PC-10-ASSW-K9=

Cisco Prime Collaboration 10.0 Assurance/Analytics Software, base license

L-PC-B-AS-DEVICE

Cisco Prime Collaboration Assurance/Analytics B Top Level License, configuration required

L-PC-B-50-MID-LIC

50 midrange endpoint Cisco Prime Collaboration license

L-PC-B-100-MD-LIC

100 midrange endpoint Cisco Prime Collaboration license

L-PC-B-200-MD-LIC

200 midrange endpoint Cisco Prime Collaboration license

L-PC-B-500-MD-LIC

500 midrange endpoint Cisco Prime Collaboration license

L-PC-B-1K-MID-LIC

1000 midrange endpoint Cisco Prime Collaboration license

L-PC-B-10-HI-LIC

10 high-end, single-codec endpoint Cisco Prime Collaboration license

L-PC-B-20-HI-LIC

20 high-end, single-codec endpoint Cisco Prime Collaboration license

L-PC-B-50-HI-LIC

50 high-end, single-codec endpoint Cisco Prime Collaboration license

L-PC-B-100-HI-LIC

100 high-end, single-codec endpoint Cisco Prime Collaboration license

L-PC-B-200-HI-LIC

200 high-end, single-codec endpoint Cisco Prime Collaboration license

L-PC-B-1-MULT-LIC

1 multicodec endpoint Cisco Prime Collaboration license

L-PC-B-10-MUL-LIC

10 multicodec endpoint Cisco Prime Collaboration license

Again, the total Cisco Prime Collaboration Analytics endpoint count must match the total Cisco Prime Collaboration Assurance endpoint count. If you configure a phone bundle and then add video assurance endpoints, be sure to add additional Cisco Prime Collaboration Analytics endpoints at the same time. Total Endpoint Count = Mass + Midrange + High-end Single-Codec + Multicodec Endpoints.

Table 7 includes product numbers and descriptions for Cisco Prime Collaboration Analytics.

Table 7.       Cisco Prime Collaboration Analytics Product Numbers - New Installation or Add-on

Product Number

Description

R-PC-10-ASSW-K9=

Cisco Prime Collaboration 10.0 Assurance/Analytics Software, base license

L-PC-B-AS-DEVICE

Cisco Prime Collaboration Assurance/Analytics B Top Level License, configuration required

L-PC-B-AN-50-LIC

Cisco Prime Collaboration B Analytics License for 50 endpoints

L-PC-B-AN-100-LIC

Cisco Prime Collaboration B Analytics License for 100 endpoints

L-PC-B-AN-500-LIC

Cisco Prime Collaboration B Analytics License for 500 endpoints

L-PC-B-AN-1K-LIC

Cisco Prime Collaboration B Analytics License for 1000 endpoints

L-PC-B-AN-2K-LIC

Cisco Prime Collaboration B Analytics License for 2000 endpoints

L-PC-B-AN-5K-LIC

Cisco Prime Collaboration B Analytics License for 5000 endpoints

L-PC-B-AN-10K-LIC

Cisco Prime Collaboration B Analytics License for 10,000 endpoints

L-PC-B-AN-20K-LIC

Cisco Prime Collaboration B Analytics License for 20,000 endpoints

L-PC-B-AN-30K-LIC

Cisco Prime Collaboration B Analytics License for 30,000 endpoints

L-PC-B-AN-60K-LIC

Cisco Prime Collaboration B Analytics License for 60,000 endpoints

Cisco 1040 Sensor Ordering

Note:    Cisco 1040 will be End of Sale in June 2014. Cisco Prime Network Analysis Manager (NAM) will still be available.

Determine Whether Cisco 1040 Sensors Are Required

Cisco Prime Collaboration Assurance collects its voice statistics from Cisco Unified Communications Manager, the Cisco 1040 Sensor, and Cisco Prime (NAM) products. The key difference between getting statistics from the Cisco Unified Communications Manager and the Cisco 1040 Sensor or Cisco Prime NAM is that the Cisco 1040 Sensor and Cisco Prime NAM provide call quality statistics every minute during the call, and Cisco Unified Communications Manager-based call quality statistics are only available at the end of the call. The Cisco 1040 Sensor is also easy to ship to a site and install as an ad hoc diagnostic probe.

Determine the Number of Cisco 1040 Sensors Required

The number of Cisco 1040 Sensors required is based on the number of phones in the network and whether you monitor both the incoming and outgoing calls. Each sensor can monitor up to 100 simultaneous Real-Time Transport Protocol (RTP) streams per minute. It is recommended that the sensors be placed as close as possible to the phones to ensure the call quality is tapped at the best point in the network to accurately measure the end-user experience.

The Cisco 1040 Sensors are ordered in packages (packs) that contain 2 sensors or 5 sensors. The number of RTP streams supported by Cisco Prime NAM depends on the NAM platform. For information on NAM, refer to the product web page at http://www.cisco.com/en/US/products/ps5740/Products_Sub_Category_Home.html.

Tables 8 and 9 include product numbers and descriptions for Cisco 1040 Sensors and the associated Cisco SMARTnet® services.

Table 8.       Cisco 1040 Sensor Product Numbers

Product Number

Description

CUSM-1040-2PK=

Cisco 1040 Sensor 2 Pack

CUSM-1040-5PK=

Cisco 1040 Sensor 5 Pack

Table 9.       Cisco 1040 Sensor Service Product Numbers

Product Number

Description

CON-P2ST-10402PK

SMARTnet 8X5XNBD Cisco 1040 Sensor 2 Pack

CON-P2ST-10405PK

SMARTnet 8X5XNBD Cisco 1040 Sensor 5 Pack

Cisco Prime Collaboration Provisioning Product Numbers

Note:    The Cisco Prime Collaboration Provisioning API is included in Cisco Prime Collaboration Provisioning Advanced at no charge.

Table 10 includes product numbers and descriptions for Cisco Prime Collaboration Provisioning.

Table 10.     Cisco Prime Collaboration Provisioning Product Numbers - New Installation or Add-on

Product Number

Description

R-PC-10-PRSW-K9=

Cisco Prime Collaboration 10.0 Provisioning Software, base license

L-PC-B-PR-DEVICE

Cisco Prime Collaboration Provisioning B Top Level License, configuration required

L-PC-B-1K-PR-LIC

Cisco Prime Collaboration B Provisioning License - 1000 endpoints

L-PC-B-2K-PR-LIC

Cisco Prime Collaboration B Provisioning License - 2000 endpoints

L-PC-B-5K-PR-LIC

Cisco Prime Collaboration B Provisioning License - 5000 endpoints

L-PC-B-10K-PR-LIC

Cisco Prime Collaboration B Provisioning License - 10,000 endpoints

L-PC-B-20K-PR-LIC

Cisco Prime Collaboration B Provisioning License - 20,000 endpoints

L-PC-B-30K-PR-LIC

Cisco Prime Collaboration B Provisioning License - 30,000 endpoints

L-PC-B-60K-PR-LIC

Cisco Prime Collaboration B Provisioning License - 60,000 endpoints

All Upgrades

Cisco Prime Collaboration 10.0 is a major upgrade from all previous versions of Cisco Prime Collaboration, Cisco Prime Collaboration Manager, Cisco Prime UCMS, Cisco USSM, and Cisco Prime UOM, USM, and UPM. All upgrades require the purchase of an upgrade product number, unless a Product Assured Software subscription is in place (available for Cisco Prime Collaboration 9.x only). The Cisco Prime Unified Service Monitor (USM) features are included in Cisco Prime Collaboration Assurance.

The database upgrade is supported from two versions back, so for any upgrades that are installed, the installer will need to review the install guides for instructions on how to migrate a database from more than two versions back.

Cisco Prime Collaboration Assurance Upgrade Product Numbers

Tables 11, 12, and 13 include product numbers and descriptions for upgrades to Cisco Prime Collaboration 10.0.

Table 11.     Cisco Prime Collaboration Assurance Upgrade Product Numbers - Upgrade from Any Cisco Prime Unified Operations Manager, Cisco Prime Unified Service Monitor, Cisco Prime Collaboration Manager, and Cisco Prime Collaboration Assurance 9.x

Product Number

Description

R-PC-10-ASSW-K9=

Cisco Prime Collaboration 10.0 Assurance/Analytics Software, base license

L-PC-B-ASSUR-UPG

Cisco Prime Collaboration B Mass-Operations Manager (OM) Upgrade License, Configuration required

L-PC-B-MAOM-500U

Cisco Prime Collaboration B 500 mass-OM upgrade

L-PC-B-MAOM-1KU

Cisco Prime Collaboration B 1000 mass-OM upgrade

L-PC-B-MAOM-2KU

Cisco Prime Collaboration B 2000 mass-OM upgrade

L-PC-B-MAOM-5KU

Cisco Prime Collaboration B 5000 mass-OM upgrade

L-PC-B-MAOM-10KU

Cisco Prime Collaboration B 10,000 mass-OM upgrade

L-PC-B-MAOM-20KU

Cisco Prime Collaboration B 20,000 mass-OM upgrade

L-PC-B-MAOM-30KU

Cisco Prime Collaboration B 30,000 mass-OM upgrade

L-PC-B-MAOM-60KU

Cisco Prime Collaboration B 60,000 mass-OM upgrade

L-PC-B-MID-50-UPG

Cisco Prime Collaboration B 50 midrange endpoint upgrade

L-PC-B-MID-100-UPG

Cisco Prime Collaboration B 100 midrange endpoint upgrade

L-PC-B-MID-200-UPG

Cisco Prime Collaboration B 200 midrange endpoint upgrade

L-PC-B-MID-500-UPG

Cisco Prime Collaboration B 500 midrange endpoint upgrade

L-PC-B-MID-1K-UPG

Cisco Prime Collaboration B 1000 midrange endpoint upgrade

L-PC-B-HI-10-UPG

Cisco Prime Collaboration B 10 high-range endpoint upgrade

L-PC-B-HI-20-UPG

Cisco Prime Collaboration B 20 high-range endpoint upgrade

L-PC-B-HI-50-UPG

Cisco Prime Collaboration B 50 high-range endpoint upgrade

L-PC-B-Hi-100-UPG

Cisco Prime Collaboration B 100 high-range endpoint upgrade

L-PC-B-Hi-200-UPG

Cisco Prime Collaboration B 200 high-range endpoint upgrade

L-PC-B-MULT-1-UPG

Cisco Prime Collaboration B 1 multirange endpoint upgrade

L-PC-B-MULT-10UPG

Cisco Prime Collaboration B 10 multirange endpoint upgrade

Cisco Prime Collaboration Analytics Upgrade Product Numbers

Table 12.     Cisco Prime Collaboration Analytics Product Numbers - Upgrade from Any Cisco Unified Service Statistics Manager and Cisco Prime Collaboration Analytics 9.5

Product Number

Description

R-PC-10-ASSW-K9=

Cisco Prime Collaboration 10.0 Assurance/Analytics Software, base license

L-PC-B-AN-U

Cisco Prime Collaboration Analytics B Upgrade, configuration required

L-PC-B-AN-50-L-U

Cisco Prime Collaboration Analytics B Upgrade License for 50 endpoints

L-PC-B-AN-100-L-U

Cisco Prime Collaboration Analytics B Upgrade for 100 endpoints

L-PC-B-AN-500-L-U

Cisco Prime Collaboration Analytics B Upgrade for 500 endpoints

L-PC-B-AN-1K-L-U

Cisco Prime Collaboration Analytics B Upgrade for 1000 endpoints

L-PC-B-AN-5K-L-U

Cisco Prime Collaboration Analytics B Upgrade for 5000 endpoints

L-PC-B-AN-10K-L-U

Cisco Prime Collaboration Analytics B Upgrade for 10,000 endpoints

L-PC-B-AN-20K-L-U

Cisco Prime Collaboration Analytics B Upgrade for 20,000 endpoints

L-PC-B-AN-30K-L-U

Cisco Prime Collaboration Analytics B Upgrade for 30,000 endpoints

L-PC-B-AN-60K-L-U

Cisco Prime Collaboration Analytics B Upgrade for 60,000 endpoints

Cisco Prime Collaboration Provisioning Upgrade Product Numbers

Table 13.     Cisco Prime Collaboration Provisioning Product Numbers - Upgrade from Any Cisco Prime Unified Provisioning Manager and Cisco Prime Collaboration Provisioning 9.x

Product Number

Description

R-PC-10-PRSW-K9=

Cisco Prime Collaboration 10.0 Provisioning Software, base license

L-PC-B-PROV-UPG

Cisco Prime Collaboration Provisioning Upgrade, Configuration required

L-PC-B-500-PR-UPG

Cisco Prime Collaboration B 500 Provisioning upgrade

L-PC-B-1K-PR-UPG

Cisco Prime Collaboration B 1000 Provisioning upgrade

L-PC-B-2K-PR-UPG

Cisco Prime Collaboration B 2000 Provisioning upgrade

L-PC-B-5K-PR-UPG

Cisco Prime Collaboration B 5000 Provisioning upgrade

L-PC-B-10K-PR-UPG

Cisco Prime Collaboration B 10,000 Provisioning upgrade

L-PC-B-20K-PR-UPG

Cisco Prime Collaboration B 20,000 Provisioning upgrade

L-PC-B-30K-PR-UPG

Cisco Prime Collaboration B 30,000 Provisioning upgrade

L-PC-B-60K-PR-UPG

Cisco Prime Collaboration B 60,000 Provisioning upgrade

Cisco Services

Cisco Unified Communications Services

Gain an accelerated return on investment for Cisco Unified Communications deployments with a resilient, converged network that meets business needs. Using the Cisco Lifecycle Services approach, Cisco and its channel partners provide a broad portfolio of unified communications services that address all aspects of network deployment, operation, and optimization.

Essential Operate Services (ESW)

ESW is required for any Product Assured Software Subscription service order. It replaces SAS for all upgrades from Cisco Prime UCMS or Cisco Prime Collaboration Manager. The ESW product numbers for all Cisco Prime Collaboration 10.0 products are listed in the Table 14 (coming soon!). Please note that all the Cisco Prime Collaboration 10.0 ESW is now calculated at 13 percent of the product price.

Table 14.     ESW Product Numbers Coming soon!

Customized Service

Cisco Advanced Services can provide prepare, plan, design, and implement services for Cisco Unified Communications network management products, including Cisco Prime Collaboration. These flexible services can be tailored to take care of all the day-1 planning and implementation of the management system. This will help ensure the efficient operation of the new management system right away. Day-2 contracts are also available to handle the ongoing operation and optimization of the network using the management applications. Contact your Cisco sales representative for Advanced Services Statement of Work templates, which may be found at the Unified Communications Planning and Design website at http://zed.cisco.com/confluence/display/UC/UC%20P&D%20Service.

Training

Cisco Advanced Services provides scheduled Instructor Led Training (ILT) for Cisco Prime Collaboration through a Cisco training partner, Applied Concepts. To see the current course schedule, visit http://www.cisco.com/web/learning/le31/ase/offerings/networkmgmt/index.html.

Support

Sample service pricing is included in the product tables above for access to Cisco.com minor product update downloads and TAC support. For more Information about how to order Cisco Prime Collaboration Services, access Cisco Services Ordering Guide at http://www.cisco.com/en/US/partner/products/svcs/ps2961/ps2664/serv_group_home.html.

Mapping Status Lookup

All service part numbers and product part numbers can be cross-referenced at the internal Cisco URL http://wwwin.cisco.com/cgi-bin/CustAdv/SvMap/dash/cgi-bin/rMappingStatusMenu.pl.

Cisco Service Contract Center

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