® announces the availability of the Cisco
® Content Services Gateway (CSG) Service Manager 4.0, which is part of the Mobile Wireless Center for Cisco Mobile Exchange suite of applications, which complements the CiscoWorks LAN Management Solution (LMS) to provide end-to-end management of Cisco Mobile Exchange (Figure 1). The Mobile Wireless Center for Cisco Mobile Exchange addresses the element-management requirements of mobile operators and provides fault and configuration capability as mobile operators transition their wireless service delivery networks from second-generation (2G) circuit-based traffic to 2.5G and third-generation (3G) IP-based services.
Mobile Wireless Center for Cisco Mobile Exchange
The Cisco CSG Service Manager is a feature-rich application for managing the configuration of the Cisco CSG. The Cisco CSG Service Manager provides service activation, modification, and deactivation of the following configuration components:
• Policy and filter
• Rule set
• Billing services
• Billing plans
• Cisco CSG user group
• E-mail post and prepaid support (IMAP support)
The Cisco CSG adds user-aware accounting and content-based billing features to the Cisco Catalyst
® 6500 Series Switch and the Cisco 7600 Router platforms. The Cisco CSG is typically located at the edge of an Internet service provider (ISP) network. It provides IP flow accounting and content accounting by examining HTTP request URLs and header information. Additionally, the Cisco CSG gathers username and usage statistics and enables differentiated billing for individual transactions.
In this context, a typical IP-based mobile wireless network is built around Cisco Mobile Exchange, and the Cisco CSG solution allows mobile operators to provide content-based billing to their wireless subscribers.
Integrated with the CiscoWorks LMS desktop, the Cisco CSG Service Manager provides an interface that is similar to other CiscoWorks applications and integrates with the CiscoWorks Resource Manager Essentials (RME) Job Manager to provide a powerful tool for bidirectional device interaction and status. Cisco CSG Service Manager GUIs are intuitive and allow you to easily navigate through the different configuration tasks in a familiar environment. Figure 2 provides an example of the Cisco CSG Service Manager console interface for activating billing services.
Cisco CSG Service Manager Billing Services-Activation Console
Configuration Discrepancy Analysis
Cisco CSG Service Manager also provides the capability of analyzing home agent configuration discrepancies within the defined grouping to proactively flag questionable configurations and prevent service-impacting misconfigurations. The Sync Report dashboard provides an intuitive report card that shows the status of devices out of sync (Figure 3). The dashboard also allows the operator to see the actual commands that are not matching.
Cisco CSG Service Manager Console for Configuration Discrepancy Analysis
Cisco CSG Service Manager features a troubleshooting dashboard (Figure 4), which provides predefined key information on:
• At least a 1 GHz single CPU running Windows 2000 Professional or Windows XP
• Sun UltraSPARC IIIi, single CPU 1 GHz or equivalent
• Windows: Internet Explorer 6.0 SP1, Mozilla 1.7
• Solaris: Mozilla 1.7
Available disk space
• Sun Solaris 2.9
• Windows XP, Windows 2000 Professional, Windows Server 2003
Space equal to twice the amount of memory (RAM)
Java Runtime Environment (JRE)
• Java Plug-in version 1.4.2_04
The Cisco CSG Service Manager 4.0 and related upgrades for Cisco CSG Service Manager 2.2 customers are available for purchase through regular Cisco sales and distribution channels worldwide. To place an order, visit the
Cisco Ordering Home Page.
Service and Support
Cisco offers a wide range of services programs to accelerate customer success. These innovative services programs are delivered through a unique combination of people, processes, tools, and partners, resulting in high levels of customer satisfaction. Cisco services help you to protect your network investment, optimize network operations, and prepare the network for new applications to extend network intelligence and the power of your business. For more information about Cisco services, see
Cisco Technical Support Services or
Cisco Advanced Services.