CiscoWorks LAN Management Solution 3.2 and earlier

EOS/EOL Announcement for the CiscoWorks LAN Management Solution 2.2

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Cisco Systems® announces the end of life of CiscoWorks LAN Management Solution (LMS) 2.2. The last day to order CiscoWorks LMS 2.2 is July 31, 2005. Customers with appropriate Cisco® Software Application Support service contracts will continue to have access to software updates through, and will continue to receive support from the Cisco Technical Assistance Center (TAC) until July 31, 2008.

Table 1 describes the end-of-life milestones, definitions, and dates for the CiscoWorks LMS 2.2. Table 2 lists the product part numbers affected by this announcement.

Table 1. End-of-Life Milestones and Dates for CiscoWorks LAN Management Solution 2.2




End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.
January 31, 2005

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
July 31, 2005

Last Shipment Date

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
October 31, 2005

End of Software Maintenance Releases Date

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
July 31, 2006

End of New Service Attachment Date

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
July 31, 2006

End of Service Contract Renewal Date

The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.
July 31, 2007

Last Date of Support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
July 31, 2008

Table 2. Product Part Numbers Affected by This Announcement

End-of-Life Product Part Number

Product Description

CiscoWorks LMS 2.2 for Windows and Solaris
Cross-bundle promotion for CiscoWorks Routed WAN Management Solution (RWAN) users adding LMS 2.2 for Windows and Solaris
Major Upgrade to CiscoWorks LMS 2.2 for Windows and Solaris for LMS 1.x and CiscoWorks Small Network Management Solution (SNMS) 1.x customers


The current release of CiscoWorks LMS, at the time of this bulletin's posting, is version 2.5. CiscoWorks LMS 2.0, 2.1, or 2.2 customers are encouraged to migrate to version 2.5 as soon as feasibly possible. CiscoWorks LMS 2.5 offers many new features and improvements over past releases of LMS. These details are listed in individual data sheets, available at
Table 3 highlights the update paths available for customers using CiscoWorks LMS 2.0, 2.1, and 2.2 that are interested in migrating to the CiscoWorks LMS 2.5 release. Additional updates to the products in CiscoWorks LMS may be available for download on the individual product pages on Cisco's Software Center at ( login is required to view this content).

Table 3. LMS Update Paths

User Currently Has:

User has LMS Service Contract

What to Order for LMS 2.5

CiscoWorks LMS 2.0, 2.1, or 2.2
Customers can request minor update kits from the Cisco Product Upgrade Tool:
Requires Cisco Software Application Support (SAS) service contract.
CiscoWorks LMS 2.0, 2.1, or 2.2
Order part number CWLMS-2.5-MR-K9 (LMS 2.5 Minor Update kit to LMS 2.5 Large Enterprise for Windows and Solaris)

Note: The nGenius Real-Time Monitor (RTM) application offered in previous releases of LMS is no longer included in version 2.5. The CiscoWorks Internetwork Performance Monitor (IPM), previously offered in the CiscoWorks Routed WAN Management Solution (RWAN), has been added to the LMS 2.5 release. Additional details about RTM's and RWAN's end-of-sale and end-of-life announcements can be found using the information to follow.

The nGenius Real Time Monitor (RTM) end-of-availability announcement can be found at:
The CiscoWorks Routed WAN Management (RWAN) end-of-sale and end-of-life announcement can be found at:


For more information or if you have questions about CiscoWorks LMS, send an e-mail message to the product-marketing group at
For more information about Cisco products, please contact your Cisco account manager and/or Cisco Channel Partner.
For more information about the Cisco End-of-Life Policy, go to:
To subscribe to receive end-of-life/end-of-sale information, go to:
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