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CiscoWorks LAN Management Solution 3.2 and earlier

CiscoWorks LAN Management Solution 2.6

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Q&A

GENERAL

Q. What is the CiscoWorks LAN Management Solution?
A. The CiscoWorks LAN Management Solution (LMS) is an integrated suite of applications for administrating, monitoring, and troubleshooting Cisco ® networks. It provides IT organizations the solid foundation of infrastructure-management capabilities that is needed to manage business-critical networks efficiently. It complements the CiscoWorks Family of products. CiscoWorks Family includes CiscoWorks Network Compliance Manager (NCM), which tracks and regulates configuration and software changes throughout a multivendor network infrastructure (including Cisco routers, switches, firewalls, load balancers, and wireless access points). It provides unparalleled visibility into network changes and can track compliance with a broad variety of regulatory, IT, corporate governance, and technology best practices.. The CiscoWorks Family provides comprehensive network-management solutions that improve the effectiveness of your IT organizations through task automation and ease of use, while increasing network resiliency and security through proactive planning and integration.

The CiscoWorks LAN Management Solution is a collection of powerful management applications that provide configuration, administration, monitoring, fault detection, and troubleshooting tools for campus networks. It includes applications for managing LAN switching and routing environments.
Q. Which applications are in CiscoWorks LMS 2.6?
A. CiscoWorks LMS 2.6 contains the following applications:

CiscoWorks Campus Manager-CiscoWorks Campus Manager is a suite of Web-based applications designed for managing networks powered by Cisco switches. These include Layer 2 device and connectivity discovery, workflow application-server discovery and management, detailed topology views, virtual LAN/LAN Emulation (VLAN/LANE) and ATM configuration, end-station tracking, Layer 2 and 3 path-analysis tools, and IP phone user and path information.

CiscoWorks Device Fault Manager-CiscoWorks Device Fault Manager (DFM) provides real-time fault analysis for Cisco devices. It generates "intelligent Cisco traps" through a variety of data collection and analysis techniques. These can be locally displayed, e-mailed, or forwarded to other popular event-management systems.

CiscoWorks Internetwork Performance Monitor-Internetwork Performance Monitor (IPM) is a network response-time and availability troubleshooting application. This tool empowers network engineers to proactively troubleshoot network performance using real-time and historical reports.

CiscoWorks Resource Manager Essentials (RME)-CiscoWorks Resource Manager Essentials (RME) provides the tools needed to manage Cisco devices. It includes inventory and device-change management, network-configuration and software-image management, network availability, and syslog analysis.

CiscoWorks CiscoView-CiscoView is a Web-based tool that graphically provides real-time status of Cisco devices. The tool can display detailed monitoring information on interfaces and access configuration functions.

CiscoWorks Common Services-The CiscoWorks Common Services provides the common management desktop services and security across the CiscoWorks Family of solutions. It also provides the foundation for integrating with other Cisco and third-party applications.

Q. Where can I find additional information about these applications?
A. Information about these applications is available at: http://www.cisco.com/en/US/products/sw/cscowork/ps2425/index.html.
Q. What are the essential features of CiscoWorks LMS?
A. Essential features are:

• Cisco device discovery

• Layer 2 and Layer 3 topology and connection-path trace

• End station, IP phone, and user tracking

• VLAN management

• Configuration and software-image archiving, editing, and distribution

• Historical change and syslog auditing

• Extensive inventory tracking

• Cisco device trap and fault management

• Graphical device interface for monitoring and configuration editing

• WAN performance measurements including latency and jitter

• Cisco server load-balancing and content-flow management

Q. What are the new features in CiscoWorks LMS 2.6?
A. New features in CiscoWorks LMS 2.6 include:

• New lightweight CiscoWorks homepage

• Common device administration across all applications

• Mitigation of plug-in issues by providing an HTML-based client for CiscoWorks CiscoView, CiscoWorks Device Fault Manager, CiscoWorks Resource Manager Essentials, and User Tracking module of CiscoWorks Campus Manager

• Enhanced application security through integration with Cisco Secure Access Control Server (ACS)

• CiscoWorks LMS Enterprise version providing all features supported with a restricted license for up to 300 devices

• CiscoWorks LMS Large Enterprise version providing an unrestricted license for unlimited devices

• CiscoWorks Internetwork Performance Monitor (IPM) Version 2.6 now included

INSTALLATION AND COMPATIBILITY

Q. What platforms support CiscoWorks LMS?
A. Windows and Solaris support CiscoWorks LMS.
Q. Can all the applications within CiscoWorks LMS 2.6 be loaded on a single server?
A. Yes.
Q. What are the system requirements for CiscoWorks LMS 2.6?
A. Tables 1 and 2 list the system requirements.

Table 1. System Requirements-Server

Disk space

20 GB or more free space for CiscoWorks LMS applications and data

Hardware

Solaris:

• Sun UltraSPARC IIIi or Sun UltraSPARC IIICu for CiscoWorks LMS 2.6 Enterprise
• Dual Sun UltraSPARC IIIi or dual Sun UltraSPARC IIICu for CiscoWorks LMS 2.6 Large Enterprise

Windows:

• 2.8 GHz Intel Pentium IV or 2.8 GHz Intel Xeon processor for CiscoWorks LMS 2.6 Enterprise
• Dual 2.8 GHz Intel Pentium IV or dual 2.8 GHz Intel Xeon processor for CiscoWorks LMS 2.6 Large Enterprise

Note: NTFS file system required

Memory

• 2 GB (CiscoWorks LMS 2.6 Enterprise) or 4 GB (LMS 2.6 Large Enterprise)
• Solaris: 4 GB swap space (LMS 2.6 Enterprise) or 8 GB swap space (LMS 2.6 Large Enterprise)
• Windows: 4 GB virtual memory (LMS 2.6 Enterprise) or 8 GB virtual memory (LMS 2.6 Large Enterprise)

Note: Recommended swap space/virtual memory is twice the RAM size.

Software

• Windows 2000 Professional with Service Pack 4
• Windows 2000 Server with Service Pack 4
• Windows 2000 Advanced Server with Service Pack 4
• Windows Server 2003 Standard and Enterprise Editions with Service Pack 1
• Windows 2003 R2 Server Standard and Enterprise Editions
• Solaris 8, Solaris 9 (English and Japanese only)

Network Management System (NMS) integration

CiscoWorks CiscoView with Network Management Integration Module (NMIM) and Device Fault Manager supports integration with Hewlett-Packard OpenView Network Node Manager 6.4 and 7.01.

IBM Tivoli NetView 7.1 and 7.1.4 are supported by Dynamic Contact Replication (DCR) and NMIM.

Table 2. System Requirements-Client

Disk space

• Solaris: 1 GB swap space
• Windows: 1 GB virtual memory

Memory

512 MB

Hardware/Software

IBM PC-compatible system with at least Intel Pentium IV processor running:

• Windows 2000 Professional with Service Pack 4
• Windows 2000 Server with Service Pack 4
• Windows 2000 Advanced Server with Service Pack 4
• Windows Server 2003 Standard and Enterprise Edition with Service Pack 1
• Windows 2003 R2 Server Standard and Enterprise Editions
• Windows XP with Service Pack 2

Solaris 8, Solaris 9
(English and Japanese)

Browser

• Internet Explorer 6.0. Service Pack 2-Windows 2000, Windows Server 2003
• Internet Explorer 6.0.2900.2180-Windows XP
• Netscape Navigator 7.1 and 7.2-Windows 2000, Windows Server 2003
• Netscape Navigator 7.0-Solaris 8, Solaris 9
• Mozilla 1.7.13-Windows 2000, Windows Server 2003, Windows XP, Solaris 8, Solaris 9
• Java Plug-in version 1.4.2_10 (CiscoWorks Campus Manager and Internetwork Performance Monitor only)

ORDERING AND FULFILLMENT INFORMATION

Q. How do I order CiscoWorks LMS?
A. CiscoWorks LMS is available for purchase through regular Cisco sales and distribution channels worldwide.
To place an order, visit the Cisco Ordering Home Page.
Q. Are software-support contracts available and how are they ordered?
A. Yes. You can purchase a one (1) year Software Application Support (SAS) contract that provides Cisco Technical Assistance Center (TAC) support, access to software maintenance patches on Cisco.com Software Center, and CiscoWorks LMS minor update releases.
Q. Can individual applications within CiscoWorks LMS be purchased?
A. No. These CiscoWorks applications are sold only as bundled solutions.
Q. How can CiscoWorks LMS 1.x customers purchase CiscoWorks Device Fault Manager?
A. CiscoWorks LMS 1.x customers who want to purchase CiscoWorks Device Fault Manager should upgrade to CiscoWorks LMS 2.6. This release includes the newest version of CiscoWorks Device Fault Manager and can be ordered through normal Cisco sales channels using part numbers CWLMS-2.6-RUP-K9 or CWLMS-2.6-URUP-K9.

FOR MORE INFORMATION

For more information about the CiscoWorks LAN Management Solution, visit http://www.cisco.com/go/lms or contact your local Cisco account representative or send an e-mail to the Product Marketing group at lms-pm@cisco.com.