Cisco announces the end-of-sale and end-of-life dates for the CiscoWorks Health and Utilization Monitor 1.2. The last day to order the affected product(s) is November 29, 2012. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the CiscoWorks Health and Utilization Monitor 1.2
End-of-Life Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.
May 31, 2012
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
November 29, 2012
Last Ship Date: App. SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
February 27, 2013
End of SW Maintenance Releases Date: App. SW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
November 29, 2013
End of New Service Attachment Date: App. SW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
November 29, 2013
End of Service Contract Renewal Date: App. SW
The last date to extend or renew a service contract for the product.
February 25, 2015
Last Date of Support: App. SW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
November 30, 2015
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
HUM 1.2 Large 3K Dev Paper LIC - SW provided with LMS 3.2
HUM 1.2 Med 300 Dev Paper LIC - SW provided with LMS 3.2
HUM 1.2 Medium to Large Conversion Upgrade Paper LIC
HUM 1.2 Small 50 Dev Paper LIC - SW provided with LMS 3.2
HUM 1.2 Small to Large Conversion Upgrade Paper LIC
HUM 1.2 Small to Medium Conversion Upgrade Paper LIC
HUM 1.2 Large 3K Dev eLIC ONLY - SW provided with LMS 3.2
HUM 1.2 Med 300 Dev eLIC ONLY - SW provided with LMS 3.2
HUM 1.2 Medium to Large Conversion Upgrade eLIC ONLY
HUM 1.2 Small 50 Dev eLIC ONLY - SW provided with LMS 3.2
HUM 1.2 Small to Large Conversion Upgrade eLIC ONLY
HUM 1.2 Small to Medium Conversion Upgrade eLIC ONLY
HUM Promo for 50 devices
Product Migration Options
There is no replacement available for the CiscoWorks Health and Utilization Monitor 1.2 at this time.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.