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CiscoWorks Device Fault Manager

CiscoWorks Device Fault Manager 2.0

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Q&A
Q. What is the CiscoWorks Device Fault Manager (DFM)?
A. CiscoWorks DFM provides real-time, detailed fault analysis, designed specifically for Cisco ® devices. This focus on Cisco devices allows CiscoWorks DFM to monitor Cisco technology-based networks for a variety of fault conditions, analyze these conditions, and only notify the user through intelligent traps, detailing the problem that has occurred.
Q. How is CiscoWorks DFM packaged?
A. CiscoWorks DFM is available as part of the CiscoWorks LAN Management Solution (LMS).
Q. I am currently using an enterprise management system for fault management. Do I need CiscoWorks DFM? If so, why?
A. CiscoWorks DFM can be used as a Cisco fault subsystem, generating intelligent traps to other event-management systems installed in the network. Cisco Systems ® has worked closely with a number of enterprise management systems, helping enable these intelligent Cisco traps to be displayed properly in their respective event systems.
Q. What type of event rules do I need to write to support the Cisco routers and switches in my network? What happens if I add more ports on one or more of my switches-do I have to rewrite my rules?
A. CiscoWorks DFM is designed to be automatically operational, with support for more than 120 of the most common Cisco routers, switches, access servers, and hubs already built in. For each of these supported devices, CiscoWorks DFM will automatically look for a range of common problems at the device and VLAN level without ever requiring users to write rules or set polling or threshold values. As the network grows and changes, CiscoWorks DFM will detect changes in Cisco devices and adjust its analysis accordingly.
Q. How does CiscoWorks DFM perform its fault analysis?
A. CiscoWorks DFM actively monitors a wide range of symptoms that Cisco has identified can occur in an operational network. Depending on the type of device, CiscoWorks DFM will actively monitor different conditions through Internet Control Message Protocol (ICMP) polling, Simple Network Management Protocol (SNMP) MIB interrogation, and SNMP trap reception, and track only those conditions known to cause higher-level problems in that particular device. If CiscoWorks DFM receives information from the device that does not relate to a higher-level problem, CiscoWorks DFM will not issue an alert, minimizing the need for IT managers to look at every event happening on the network. This provides the opportunity for IT managers to proactively manage Cisco device faults.
Q. Can I extend CiscoWorks DFM to monitor the SNMP variables of third-party devices, such as my NT or UNIX system-based application servers?
A. CiscoWorks DFM is designed specifically for monitoring faults from Cisco devices. If you need a solution to monitor a multidevice, multivendor environment, you can use CiscoWorks DFM as a Cisco fault subsystem generating intelligent Cisco traps to other enterprise management systems.
Q. How is CiscoWorks DFM integrated with the CiscoWorks Family of products?
A. As part of the CiscoWorks LAN Management Solution, DFM is designed to work with the entire CiscoWorks Family. It integrates with the CiscoWorks Family in the following ways:

• Provides new CiscoWorks DFM folder on CiscoWorks desktop

• Uses CiscoWorks security roles

• Uses CiscoWorks server process and backup management services

• Automatically imports Cisco devices from CiscoWorks Resource Manager Essentials (RME), for both local and remote installations of DFM and RME

Q. I understand CiscoWorks DFM comes ready to use with thresholds and polling intervals already established for a wide range of Cisco devices. Can I tune these settings to meet the unique needs of my network?
A. Yes, CiscoWorks DFM users with administration rights have the ability to tune all of the thresholds and polling intervals.

FOR MORE INFORMATION

For more information about the CiscoWorks Device Fault Manager and CiscoWorks LAN Management Solution, visit http://www.cisco.com/go/lms or contact your local Cisco account representative or send an e-mail to the Product Marketing group at ciscoworks@cisco.com.
Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-4000	800 553-NETS (6387)Fax:	408 526-4100	European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:	31 0 20 357 1000Fax:	31 0 20 357 1100	Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-7660Fax:	408 527-0883	Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital TowerSingapore 068912www.cisco.comTel: +65 6317 7777Fax: +65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed onthe Cisco Website at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa Rica · Croatia · Cyprus Czech Republic · Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SAR · Hungary · India · Indonesia · Ireland Israel · Italy · Japan · Korea · Luxembourg · Malaysia · Mexico · The Netherlands · New Zealand · Norway · Peru · Philippines · Poland Portugal · Puerto Rico · Romania · Russia · Saudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden Switzerland · Taiwan · Thailand · Turkey · Ukraine · United Kingdom · United States · Venezuela · Vietnam · Zimbabwe						Copyright  2005 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0501R) 	204192.bo_ETMG_LF_1.05Printed in the USAXXXXXX.xx_ETMG_XX_12.04 Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-4000	800 553-NETS (6387)Fax:	408 526-4100	European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:	31 0 20 357 1000Fax:	31 0 20 357 1100	Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-7660Fax:	408 527-0883	Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital TowerSingapore 068912www.cisco.comTel: +65 6317 7777Fax: +65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed onthe Cisco Website at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa Rica · Croatia · Cyprus Czech Republic · Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SAR · Hungary · India · Indonesia · Ireland Israel · Italy · Japan · Korea · Luxembourg · Malaysia · Mexico · The Netherlands · New Zealand · Norway · Peru · Philippines · Poland Portugal · Puerto Rico · Romania · Russia · Saudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden Switzerland · Taiwan · Thailand · Turkey · Ukraine · United Kingdom · United States · Venezuela · Vietnam · Zimbabwe						Copyright  2005 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0501R) 	204192.bo_ETMG_LF_1.05Printed in the USAXXXXXX.xx_ETMG_XX_12.04