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Cisco Cable Diagnostic Manager

End-of-Sale and End-of-Life Announcement for the Cisco Cable Diagnostic Manager

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PRODUCT BULLETIN, NO. 2924
Cisco Systems ® announces the End-of-Sale and End-of-Life dates for the Cisco ® Cable Diagnostic Manager. The last day to order the affected product is January 13, 2006. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) until January 13, 2009. Table 1 describes the End-of-Life milestones, definitions, and dates for the affected product. Table 2 lists the product part numbers affected by this announcement.
Customers are encouraged to migrate to the Cisco Broadband Troubleshooter, which provides an easy-to-use, fault-analysis tool that enables customer service representatives, cable technicians, and network managers to quickly isolate performance, cable plant, and cable equipment problems.

Table 1. End-of-Life Milestones and Dates for the Cisco Cable Diagnostic Manager

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the End-of-Sale and End-of-Life of a product is distributed to the general public.

July 13, 2005

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

January 13, 2006

Last Ship Date

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

April 13, 2006

End of SW Maintenance Support

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

January 13, 2007

End of New Service Attachment Date

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

January 13, 2007

End of Service Contract Renewal Date

The last date to extend or renew a service contract for the product.

July 13, 2008

Last Date of Support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

January 13, 2009

 

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

CCDM-1.0-LIC10

Cisco Cable Diagnostic Manager 1.0 for 1-10 CMTS

CBT-3.2-LIC10=

Cisco Broadband Troubleshooter v3.2 for managing 1-10 CMTS

CCDM-1.0-LIC50

Cisco Cable Diagnostic Manager 1.0 for 1-50 CMTS

CBT-3.2-LIC50=

Cisco Broadband Troubleshooter v3.2 for managing 1-50 CMTS

PRODUCT MIGRATION OPTIONS

The recommended replacement for the Cisco Cable Diagnostic Manager is the Cisco Broadband Troubleshooter (Table 3). The Cisco Broadband Troubleshooter helps cable operations personnel streamline problem resolution. Operators can quickly monitor, analyze, and diagnose problems between the cable modem termination system (CMTS), hybrid fiber-coax (HFC) cable plant segment, and connected Data Over Cable Service Interface Specifications (DOCSIS ®) or Euro-DOCSIS cable modems.

Table 3. Product Comparisons

Feature

Cisco Cable Diagnostic Manager

Cisco Broadband Troubleshooter

Easy-to-use, customer care tool to isolate problems to the CMTS, HFC cable plant segment, or cable modem

Yes

Yes

Customizable user interface to tailor status displays and summary information to the specific customer service organization

Yes

No

Comprehensive, on-demand, and scheduled diagnostics to monitor RF signal quality and automate analysis and interpretation of the Cisco patented "flap list" maintained in Cisco CMTSs

No

Yes

CiscoView (option) to obtain real-time graphical representation of the back panel and status of interface ports on any DOCSIS- or Euro-DOCSIS-compliant cable modem.

No

Yes

Route MAP IMS Mapping tool (option) to view the entire network of cable modems down to the street level

No

Yes

 
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.

FOR MORE INFORMATION

For more information about the Cisco Broadband Troubleshooter, visit http://www.cisco.com/en/US/products/sw/netmgtsw/ps530/index.html or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive End-of-Life/End-of-Sale information, go to: http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice.
Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel: 	408 526-4000	800 553-NETS (6387)Fax:	408 526-4100	European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:	31 0 20 357 1000Fax:	31 0 20 357 1100	Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-7660Fax:	408 527-0883	Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital Tower Singapore 068912www.cisco.comTel: 	+65 6317 7777Fax: 	+65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on theCisco Website at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa RicaCroatia · Cyprus · Czech Republic · Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SARHungary · India · Indonesia · Ireland · Israel · Italy · Japan · Korea · Luxembourg · Malaysia · MexicoThe Netherlands · New Zealand · Norway · Peru · Philippines · Poland · Portugal · Puerto Rico · Romania · RussiaSaudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · TaiwanThailand · Turkey · Ukraine · United Kingdom · United States · Venezuela · Vietnam · ZimbabweAll contents are Copyright © 1992-2005 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.DOCSIS is a registered trademark of Cable Television Laboratories, Inc. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)	 JR/LW8644 06/05Printed in USA Text Box:  Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel: 	408 526-4000	800 553-NETS (6387)Fax:	408 526-4100	European HeadquartersCisco Systems International BVHaarlerbergparkHaarlerbergweg 13-191101 CH AmsterdamThe Netherlandswww-europe.cisco.comTel:	31 0 20 357 1000Fax:	31 0 20 357 1100	Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAwww.cisco.comTel:	408 526-7660Fax:	408 527-0883	Asia Pacific HeadquartersCisco Systems, Inc.168 Robinson Road#28-01 Capital Tower Singapore 068912www.cisco.comTel: 	+65 6317 7777Fax: 	+65 6317 7799Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on theCisco Website at www.cisco.com/go/offices.Argentina · Australia · Austria · Belgium · Brazil · Bulgaria · Canada · Chile · China PRC · Colombia · Costa RicaCroatia · Cyprus · Czech Republic · Denmark · Dubai, UAE · Finland · France · Germany · Greece · Hong Kong SARHungary · India · Indonesia · Ireland · Israel · Italy · Japan · Korea · Luxembourg · Malaysia · MexicoThe Netherlands · New Zealand · Norway · Peru · Philippines · Poland · Portugal · Puerto Rico · Romania · RussiaSaudi Arabia · Scotland · Singapore · Slovakia · Slovenia · South Africa · Spain · Sweden · Switzerland · TaiwanThailand · Turkey · Ukraine · United Kingdom · United States · Venezuela · Vietnam · ZimbabweAll contents are Copyright © 1992-2005 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.DOCSIS is a registered trademark of Cable Television Laboratories, Inc. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)	 JR/LW8644 06/05Printed in USA