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Cisco 12000/10720 Router Manager

End-of-Sale and End-of-Life Announcement for the Cisco 12000/10720 Manager

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Product Bulleting No. EOL1081

Cisco Systems © announces the end-of-sale and end-of life dates for the Cisco © 12000/10720 Manager. The last day to order the affected product is September 22, 2006. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) until September 21, 2009. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product. Table 2 lists the product part numbers affected by this announcement.
Customers are encouraged to migrate to CiscoWorks LAN Management Solution 2.5. Table 2 provides relevant information for migrating to the replacement product.

Table 1. End-of-Life Milestones and Dates for the 12000/10720 Manager.

Milestone

Definition

Date

End-of-life announcement date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

March 24, 2006

End-of-sale date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

September 22, 2006

Last shipment date

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

December 21, 2006

End of software maintenance releases date

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

September 22, 2007

End of new service attachment date

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

September 22, 2007

End of service contract renewal date

The last date to extend or renew a service contract for the product.

December 18, 2008

Last date of support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

September 21, 2009

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

EMS12-720-3.2LIC

Cisco 12000/10720 Manager 3.2 RTU

CWLMS-2.5-R-K9

LMS 2.5 Enterprise WIN/SOL 300 Dev Restricted-Rev May05

EMS12-720-3.2LICU

Cisco 12000/10720 Manager 3.1 RTU

CWLMS-2.5-R-K9

LMS 2.5 Enterprise WIN/SOL 300 Dev Restricted-Rev May05

EMS12K-KIT-3.2DK9

Cisco 12000/10720 Manager 3.2 Software Media Kit DEMO

CWLMS-2.5-R-K9

LMS 2.5 Enterprise WIN/SOL 300 Dev Restricted-Rev May05

EMS12K-KIT-3.2K9

Cisco 12000/10720 Manager 3.2 Software Media Kit

CWLMS-2.5-R-K9

LMS 2.5 Enterprise WIN/SOL 300 Dev Restricted-Rev May05

PRODUCT MIGRATION OPTIONS

The recommended replacement for the Cisco 12000/10720 Manager is the CiscoWorks LAN Management Solution 2.5.
Customers are encouraged to migrate to CiscoWorks LAN Management Solution 2.5. Information about this product can be found at: http://www.cisco.com/en/US/products/sw/cscowork/ps2425/index.html.

Table 3. Product Comparisons

Feature

Cisco 12000/10720 Manager

Cisco CiscoWorks LAN Management Solution 2.5

Fault

Provide real time display of device faults.

Same

Configuration

Allows end users or other systems to change or modify the configuration on Cisco devices.

Same

Security

Provides user segmentation which allows data partitioning among multiple users.

Same

Performance

Provides device stats and reporting.

Same

Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.
Customers may be able to continue to purchase the end-of-sale product through Cisco's Authorized Refurbished Equipment program. Refurbished units of the end-of-sale product are available in limited supply for sale in certain countries on a first-come, first-served basis. For information about the refurbished equipment program, go to: http://www.cisco.com/en/US/ordering/or6/or17/order_refurbished_equipment_program_description.html.

FOR MORE INFORMATION

For more information about the Cisco 12000/10720 Manager, visit http://www.cisco.com/en/US/products/sw/netmgtsw/ps156/index.html or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice.