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Cisco Hosted Collaboration Mediation is part of the management bundle of Cisco Hosted Collaboration Solution. Cisco Hosted Collaboration Solution is the architecture that delivers Unified Communications and Collaboration as a hosted service.
With Cisco Hosted Collaboration Mediation, network operations center (NOC) operators use a single dashboard to monitor aggregated alarms from underlying domain managers. Domain managers' fault counts appear by customer and severity level. The operators can use the dashboard to cross-launch into the domain manager and get detailed information on the fault.
The Hosted Collaboration Mediation dashboard contains these features to help the NOC operator: