Senior VP Wendy Bahr discusses the importance of the Partnership Integrity Program. (PDF - 190 KB)
Unauthorized resellers and counterfeiters take advantage of Cisco's name, often at the expense of the end user.
See what happens when Cisco and counterfeit routers undergo testing (8:28 min)
Cisco offers the most dependable, trustworthy partner ecosystem in the IT industry. We and our partners have agreed to uphold the highest ethical business practices and standards.
Cisco's Brand Protection team safeguards Cisco, our partners and our customers from the perils of unauthorized activities. The Brand Protection team helps its valued partners sell against what appears to be gray or counterfeit products so your company can succeed. Learn the warning signs and protect your business.
What is Counterfeit?
If you need additional assistance explaining the risks to you or your end users when they purchase equipment on the gray market, or that is suspected of being counterfeit, or built with third-party components, please notify your Cisco contact or the Cisco Brand Protection Office. Cisco can also help its valued Cisco channel partners to sell against what appears to be gray or counterfeit products.
If you would like to report suspicious products or activities you may do so via:
In North America call toll-free: 877 571 1700
Outside of North America, call collect: 770 776 5611