Guest

Online Ordering Tool - Cisco.com Account

 

You can follow this process to access the Cisco online Ordering Tool?

  • Access the Ordering Tool
  • Click on the Ordering Tool hyperlink, which can be found under the Place Your Order section.
    You will be asked for your Cisco.com user ID and password.


How can I request access to submit orders electronically via the Cisco online Ordering Tool?

  • Users should submit an Internet Commerce Agreement (ICA)
  • Customer Service Internet Commerce Support agents will contact the appropriate persons within your organization to obtain approval of said request.
  • Upon receipt of approval, your profile will be updated accordingly. When complete, you will receive an e-mail to advise that submit access has been granted.
  • For additional information or training support, send an e-mail to ic-support@cisco.com

How can I view the details for requests submitted via the online ICA (Internet Commerce Agreement) Tool?

  • Go to the online ICA (Internet Commerce Agreement) Reporting Tool
  • Select your query type, enter the query criteria, select the date range, and click “Submit.”
    • If only a partial value is known, you may use a wildcard search by placing the percent (%) sign before and/or after the value. For example, you can find Cisco Systems by typing %Systems%.)
  • OR

  • Select the date range query type, leave the query criteria blank, select the date range, and click “Submit.”