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Cisco IBSG's latest thought leadership for the innovations practice, featuring proven solutions to daunting business challenges—and the roadmap for achieving success.
The Extrasensory Enterprise
Turning Data Complexity into Advantage
The Time Is Right for Connected Public Lighting Within Smart Cities
Responsible, "smart" lighting is no longer a "nice to have" for cities-it's imperative to ensure that cities develop in a sustainable way to ensure a healthy future.
Ten in Ten
Ten Technologies That Will Change the World in Ten Years
The Future of Retail Customer Loyalty:RFID Enables Breakthrough Shopping Experiences
Radio frequency identification (RFID) helps retailers identify specific customers and match the right products and services to them.
Unifying Customer Experience in a Multichannel World
Unlocking the full potential of multiple channels to engage, acquire, and retain customers.
Stairway to Heaven: Five Steps to Cloud Readiness
Based on the compelling economics , why cloud computing is an inevitable shift in how IT services are delivered and consumed.
The Shift to Cloud Computing: Forget the Technology: It's About Economics
Examining the economics of using the cloud versus physical data centers.
Seeing Is Believing: The Power of Video Collaboration
For businesses, video presents both a major disruption and a significant opportunity to improve collaboration.
The Cisco Internet Business Solutions Group (IBSG) Global Innovations Practice provides transformative recommendations to the world's most influential companies across a multitude of business topics—from customer experience, supply chain management, collaboration, and green to advanced technologies. By collaborating with our Cisco IBSG vertical practice colleagues, we help our customers identify and implement innovative solutions. Our areas of focus are:
The Customer Experience Practice partners with our customers developing customer experience strategies and design for more engaging customer experiences through innovative uses of technology. Our experience designs are based on identified productivity savings & opportunities for incremental revenue with ways to improve customer satisfaction and loyalty.
Strategy Innovation - defining new business models: look at how organizations can expand their brand and address unmet customer needs through the application of technology.
Digital Experience Design - encompassing social commerce, co-creation, wireless interactions, digital signage and other methods of exchange â€“ finding ways to increase engagement on an ongoing basis to support organizational objectives. Also includes how the organization needs to change to support the new services and process.
Service Design - development of multi-layer digital services that enable employees to reach customers through online and real world touch points. With a focus on tools, expertise and communities that help users make better decisions, to shop, to order, etc. or improve the way they work.
Design Thinking Methodologies - as the basis for the team's process. Audience research techniques of observational studies to gather insight and rapid prototyping â€“ using simulations, illustrations or semi-functional models to assess viability, test business concepts, gather user feedback.
Our Practice Lead
Chief Futurist and Chief Technologist
Dave Evans is Cisco's chief futurist-an evangelist who shares his vision of technology's evolution in anticipation of the coming decades. In his role, Evans assesses technology's future impact on Cisco customers, businesses, and industries, with the goal of evoking inspiration when it comes to the practical application of technological advances.
An expert on emerging technologies, Evans holds a number of patents for RFID, Connected Car, virtual people, and mobile phone technologies. His visionary acumen has garnered global attention on topics such as the "Internet of Everything" (IoE) and "The Net Effect," where he outlines IoE's transformational impact and the role of the network. Currently designated by LinkedIn as one of the 150 Most Influential Thought Leaders in the world, Evans' views have been shared in Forbes Magazine, San Jose Mercury News, The New York Times; and on Nikkei.com, CNN News, MSNBC, and others, as well as through a very active social media presence.
A Cisco veteran of 23 years, Evans is also chief technologist of the Cisco Internet Business Solutions Group (IBSG), the company's global executive consulting organization. He leads a team chartered with addressing customers' business challenges, articulating a strategic vision to deliver value through the innovative use of technology. Evans joined IBSG from Cisco's IT organization, where he managed the global architecture team, focusing on IP telephony, unified messaging, wireless, networked home, and Internet-related technologies.
Prior to Cisco, Evans held various IT positions at both Advanced Micro Devices and MMI. He pursued computer science and computer engineering at San Jose State University in San Jose, California. Evans can be reached on Twitter @DavetheFuturist or via Linkedin at, cs.co/DaveEvans.
Cisco sees $14 trillion opportunity in IoT
Cisco Says Its "Internet of Everything" Is Worth $14.4 Trillion. Really?
Forget Google Glass. Why not Google Contacts?
Cisco Pushes To Get Its Share Of $14.4 Trillion
Cisco Pushes To Get Its Share Of $14.4 Trillion
Internet of Everything
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