When a gateway is added through the GUI, a directory by the name of the gateway is created in the <inpilot_install_dir>/starbi/server/data directory.A shell script utility called serv is included with inPilot in the <inpilot_install_dir>/starbi/bin directory.
Important: If you stop the inPilot process, make sure that PSMON is not running. Otherwise PSMON will restart the inPilot application.
The following is a sample output of the serv status command:To generate the reports in excel format, execute the following script from the <inpilot_install_dir>/starbi/bin directory../get_excel_report.sh -day <date for report generation> -f<path where report to be stored> -filter<filter for the report>A separate shell script utility, unanonymize_msisdn.sh, is available to decrypt the MSISDNs. This utility will check for user’s privilege before decrypting the MSISDNs list. It will prompt for the GUI administrator password.To decrypt the MSISDNs, execute the following script from the <inpilot_install_dir>/starbi/bin directory:./unanonymize_msisdn.sh -u <username> -f <file containing list of encrypted MSISDNs -o <output file path>To generate the DNS mapping for the specified list of IP addresses, execute the following script from the <inpilot_install_dir>/starbi/bin directory:
In the event additional troubleshooting assistance is required, debugging information can be collected using a script called getSupportDetails.pl. This script collects different log files and captures the output of certain system commands that aid in troubleshooting issues. This script is packaged with inPilot in the <inpilot_install_dir>/starbi/tools/supportdetails/ directory../getSupportDetails.pl [--level=...] [--xmlfile=...] [--help]
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• The number of files being processed during each parsing interval for HTTP and non-HTTP EDRs can be controlled using the following parameters defined in settings.py file.
• The files may not be available in the archive directory i.e. <inpilot_install_dir>/starbi/archive.
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• Select Cache check box.
• Click Clear Private Data Now.
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• Click Delete.
• Select Temporary Internet files check box.
• Click Delete.
• On the ADMIN menu, check the bulkstats audit under AUDIT. The audit should indicate whether the bulkstats files are being parsed or not. For more information, refer to the inPilot Online Help.Important: If you do not have Web Element Manager (WEM) application installed, then you should refer to the configuration file in Sample Bulkstats Schema Configuration appendix of the inPilot Installation and Administration Guide.
For more information, refer to the inPilot Online Help.
For more information, refer to the inPilot Online Help.
For more information, refer to the inPilot Online Help.
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Cisco Systems Inc. |
Tel: 408-526-4000 |
Fax: 408-527-0883 |