Cisco Collaboration Systems Release Compatibility Matrix

The following information is provided in the matrix:

Product Compatibility Matrices--For additional compatibility information for specific product components, click any of the Compatibility Matrix or Interoperability DB links to view a Matrix that is specific to that component.

Not all Collaboration System product release versions may be available at the same time. For latest product version availability, see individual product support pages at, Support and Downloads.

After an initial Cisco Collaboration Systems Release, some product versions may be updated. For details about any post-release changes to product versions, see the Documentation Changes section of the Collaboration System Release Notes.

End of Sale (EOS) Status—For phones and applications that are End of Sale, End of Software Maintenance, or End of Support, refer to the EOS Notice for more information on the status. Phone models that are End of Software Maintenance will continue to be supported on the latest Unified Communications Manager releases. However, they will not take advantage of any new Unified Communications Manager or firmware features associated with that release. Phone models that are End of Support may still work, but are not actively supported.

Release CSR 15 CSR 14 CSR 12.5-12.8 CSR 12.0/12.1 CSR 11.5/11.6 CSR 11.0/11.1 CSR 10.6 CSR 10.5
Component Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment
Calling
Cisco Unified Communications Manager 15 15.0.1.11900-23 Software Download

Product Compatibility Matrix

Deploying Push Notifications
14 14.0.1.13900-155 Software Download

Product Compatibility Matrix

Deploying Push Notifications
12.5(1) 12.5(1)SU6 Software Download

Product Compatibility Matrix

Deploying Push Notifications
12.0(1)SU2 Software Download

Product Compatibility Matrix

Deploying Push Notifications
11.5(1)SU11 Software Download

Deploying Push Notifications
11.0(1) 11.0(1a)SU1 Software Download

EOS Notice
10.5(2) Software Download

EOS Notice
10.5(1) 10.5(1) EOS Notice
Cisco Webex Calling NA Hybrid Services NA Hybrid Services NA Hybrid Services NA Hybrid Services NA Hybrid Services NA Hybrid Services
Cisco Business Edition 6000H, 6000M BE6000H - M5
BE6000M - M5
BE6000M - M6 14 12.5 Release Notes 12.0 Release Notes 11.6 Release Notes 11.0 Release Notes
10.6 10.6 Release Notes
10.5 10.5
Cisco Business Edition 6000S EOS Notice EOS Notice EOS Notice 12.0 Release Notes
11.6 Release Notes
11.0 Release Notes
10.6 10.6 Release Notes
10.5 10.5
Cisco Business Edition 7000H, 7000M M5 M6 14 12.5 Release Notes
12.0 Release Notes
11.6 Release Notes
11.0 Release Notes
10.6 10.6 Release Notes
10.5 10.5
Cisco Expressway Appliances CE1200 (M5) CE1300 (M6) BLANK BLANK BLANK
BLANK BLANK
BLANK BLANK
BLANK BLANK
BLANK BLANK BLANK
BLANK BLANK
Unified Communications Manager Session Management Edition (SME) 15.0.1.10000-32 15.0.1.10000-32
Cisco Emergency Responder 15 15.0.1.11900-14 Software Download 14 14 SU2 Software Download 12.5(1) 12.5(1)SU6 Software Download 12.0(1) Software Download 11.5(1) 11.5(4)SU11 Software Download

11.0(1) Software Download

EOS Notices
10.5(1) Software Download

EOS Notices
10.0.1 10.0.2 EOS Notices
Cisco Paging Server 14.4.2 14.4.2
14.20.1
Software Download 14 Cisco Paging Server 14 is compatible with Unified CM 15 12.5(1) Software Download 12.0(1) Software Download 11.5(1) Software Download 11.0(1) Software Download 9.1.1 Software Download 8.5 9.1.1
Cisco Unified Attendant Console Standard 14.0.2 14.0.2 Software Download 14 Software Download 12.0(5) 12.0(6) Software Download 12.0(1) 12.0(4) Software Download 11.0(2) 11.0(4) Requires Unified CM 11.5(1)SU3 or higher to address CSCva87971. Cisco Unified Attendant Console Advanced server patch (included with software download) must be applied.

Software Download
11.0(1) 11.0(3) Software Download 10.6(1) 10.6(1) Software Download

EOS Notices
10.5 10.5(1)

EOS Notices
Cisco Unified Attendant Console Advanced 14.0.2 14.0.2 Software Download

OVA Download
14 Software Download

OVA Download
12.0(4) 12.0(5) Software Download

OVA Download
11.0(2) 12.0(3) Software Download

OVA Download
11.0(1) 11.0(2.020) Requires Unified CM 11.5(1)SU3 or higher to address CSCva87971. Cisco Unified Attendant Console Advanced server patch (included with software download) must be applied.

Software Download

OVA Download
11.0(1) 11.0(2) Software Download

OVA Download
10.5(1) 10.5(2) Software Download

OVA Download

EOS Notices
10.5 10.5(1)

EOS Notices
Cisco Unified Communications Manager Express IOS XE 17.12.2 IOS XE 17.12.2 Software Download

Product Compatibility Information

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
14.1 (IOS XE 17.6) Software Download

Product Compatibility Information

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
12.5 (IOS XE 16.10.x) 12.7.0 (IOS XE 16.12.5) Software Download

Product Compatibility Information

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
12.2 (IOS XE 16.8.1 ED1) or
12.0 (IOS XE 16.6.1 ED1)
Software Download

Product Compatibility Information

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
11.6 (IOS 15.6(3)M1/IOS XE Denali 16.3.3) 11.7 (IOS XE 16.9.8) Software Download 10.5(1)/IOS 15.4(3)M Software Download 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1 Software Download 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1
Cisco Unified Survivable Remote Site Telephony IOS XE 17.12.2 IOS XE 17.12.2 For software downloads, look for your gateway model under Communication Gateways

Product Compatibility Matrix

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
14.1 (IOS XE 17.6) For software downloads, look for your gateway model under Communication Gateways

Product Compatibility Matrix

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
12.5 (IOS XE 16.10.x) 12.7.0 (IOS XE 16.12.5) For software downloads, look for your gateway model under Communication Gateways

Product Compatibility Matrix

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
12.2 (IOS XE 16.8.1 ED1) or
12.0 (IOS XE 16.6.1 ED1)
For software downloads, look for your gateway model under Communication Gateways

Product Compatibility Matrix

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
11.6 (IOS 15.6(3)M1/IOS XE Denali 16.3.3) 11.7 (IOS XE 16.9.8) For software downloads, look for your gateway model under Communication Gateways

10.5(1)/IOS 15.4(3)M Software Download 10.5(1)/IOS 15.4(3)M1 Software Download 10.0(1)/IOS 15.1(4)M7 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1
Messaging
Cisco Unified Communications Manager IM and Presence Service 15 15.0.1.11900-4 Software Download 14 14.0.1.13900-8 Software Download 12.5(1) 12.5(1)SU6 Software Download

Product Compatibility Matrix
12.0(1) Software Download

Product Compatibility Matrix
11.5(1)SU11 Software Download 11.0(1) Software Download 10.5(2) Software Download 10.5(1) 10.5(1)
Cisco Webex app (formerly Cisco Webex Teams) 43.12 44.5.0.29022 Software Downloads 42.4.0.21893 Software Downloads NA Software Downloads NA Software Downloads NA Software Downloads NA Software Downloads
Voicemail
Cisco Unity Connection 15 15.0.1.11900-14 Software Download 14 14.0.1.13900-70 Software Download 12.5(1) 12.5(1)SU6 Software Download

Product Compatibility Matrix
12.0(1) Software Download

Product Compatibility Matrix
11.5(1)SU11 Software Download

Product Compatibility Matrix
11.0(1) 11.0(1a) Software Download

EOS Notices
10.5(2) Software Download

EOS Notices
10.0(1) 10.5(1)
Cisco Unity Connection Survivable Remote Site Voicemail 15.0.1.10000-16 15.0.1.11900-14 Software Download 14 Software Download 12.5(1) 12.5(1)SU4 Software Download 12.0 Software Download 11.5(1) Software Download 10.5(2) Software Download 10.5(2) Software Download 10.0(1) 10.5(1)
Cisco Unity Express End-of-Life - 31st October 2023

End-of-SW maintenance was October 29, 2020

9.0(5) 10.2.0 Software Download

EOS Notices

Product Compatibility Matrix
9.0(5) 10.1 EOS Notices

Software Download

Product Compatibility Matrix
9.0(5) EOS Notices

Software Download

Product Compatibility Matrix
9.0 10.1 EOS Notices

Software Download
8.6(9) Software Download

EOS Notices
8.6(9) Software Download

EOS Notices
8.6(6) 8.6(9) EOS Notices
Enterprise Edge
Cisco Expressway Series X15 X15.0 RC1,
X15.0.1
The previous versions of Expressway, from X14.3.1, are compatible with Unified CM 15 as long as no Expressway X15-specific features are used.

Software Download
X14.0 X14.3 RC1,X14.3 Alpha2 The previous versions of Expressway, like X12, are compatible with Unified CM 14 as long as no Expressway X14-specific features are used.

Software Download
X12.5 X14.0.6 X14 is also compatible

Software Download

TelePresence Interoperability DB
X12.5 X14.0.6 Software Download

TelePresence Interoperability DB
X12.5 X14.0.6 With Unified CM 11.5(1)SU8, use X12.6.

With Unified CM 11.5(1)SU7, use X12.5.9.

With earlier Unified CM releases, Expressway X.8.11.4 is recommended.

Software Download

TelePresence Interoperability DB

X8.6 X8.7.1 Software Download

EOS Notices
X8.5 Software Download

EOS Notices
X8.1.1 X8.2.1

EOS Notices
Cisco Unified Border Element
(includes vCUBE)
IOS XE 17.6.1, IOS XE 17.9.1, IOS XE 17.12.1, IOS XE 17.12.2 latest release IOS XE 17.12.2 latest release Software Downloads:
Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link.
Cisco ISR 2900/3900 Series: 15.7(3)M7

Cisco ISR 4300/4400 Series:
IOS XE 17.3.3

Cisco ASR Series:
IOS XE 17.3.3

Cisco CSRv1000:
IOS XE 17.3.3

Cisco Catalyst 8200
IOS XE 17.4.1

Cisco Catalyst 8200L:
IOS XE 17.5.1

Cisco Catalyst 8300
IOS XE 17.3.3

Cisco Catalyst 8000V
IOS XE 17.4.1
17.6

Cisco ISR 2900/3900 Series: 15.7(3)M7

Cisco ISR 4300/4400 Series:
IOS XE 17.3.4a

Cisco ASR Series:
IOS XE 17.3.4a

Cisco CSRv1000:
IOS XE 17.3.4a

8200/L
IOS XE 17.6.1

Cisco Catalyst 8000V:
IOS XE 17.6.1

Cisco Catalyst 8300
IOS XE 17.3.4a
Software Downloads:
Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link.
Cisco ISR 2900/3900 Series: 15.7(3)M4a + ES

Cisco ISR 4300/4400 Series:
IOS XE 16.9.x

Cisco ASR Series:
IOS XE 16.9.x

Cisco CSRv1000:
IOS XE 16.9.x
Cisco ISR 2900/3900 Series ISR:
15.7(3)M6

Cisco ISR 4300/4400 Series:
IOS XE 17.3.3

Cisco ASR Series:
IOS XE 17.3.3

Cisco CSRv1000:
IOS XE 17.3.3

Cisco Catalyst 8200
IOS XE 17.4.1

Cisco Catalyst 8200L:
IOS XE 17.5.1

Cisco Catalyst 8300
IOS XE 17.3.3
Software Downloads:
Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link.

NOTE: With 15.7(3)M4a, you must also install an ES

Cisco Catalyst 8200 / 8200L/ 8300 supported from Unified CM 12.5(1)SU4 and higher
Cisco ISR 2900/3900 Series:
15.7(3)M
Cisco ISR 2900/3900 Series:
15.7(3)M5

Cisco ISR 4300/4400 Series:
IOS XE Fuji-16.8.1 ED1 or
IOS XE Everest-16.6.4 MD1

Cisco ASR Series:
IOS XE Fuji-16.8.1 ED1 or
IOS XE Everest-16.6.4 MD1

Cisco CSRv1000:
IOS XE 16.6.4
Software Downloads:
Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link.

Cisco ISR 2900/3900 Series:
15.6(3)M1

Cisco ISR 4300/4400 Series:
IOS XE Denali 16.3.3

Cisco ASR Series:
IOS XE Denali 16.3.3

Cisco CSRv1000:
IOS XE 16.3.x
Cisco ISR 2900/3900 Series:
15.7(3)M8

Cisco ISR 4300/4400 Series:
IOS XE 16.9.8

Cisco ASR Series:
IOS XE 16.9.8

Cisco CSRv 1000:
IOS XE 16.9.8
Software Downloads:
Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link.
Cisco ISR 2900/3900 Series:
15.5(2)T1

Cisco ISR 4300/4400:
IOS-XE 3.15.1S

Cisco ASR Series:
IOS XE 3.15.1S
Cisco ISR 2900/3900 Series:
15.5(3)M2

Cisco ISR 4300/4400 Series:
IOS XE 3.16.2S

Cisco ASR Series:
IOS XE 3.16.2S
Software Downloads:
Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link.
For Cisco ISR Series: 15.4(3)M1

For Cisco ASR Series: IOS XE 3.13 or 15.4(3)M1
Software Downloads:
Search for your gateway model later in this Matrix under Communication Gateways and select the applicable download link.
For Cisco ISR Series: 3.11.0S

For Cisco ASR 1000 Series: IOS XE 3.10 or 15.3(3)S1
For Cisco ISR Series: 15.3(3)M3 or 15.4(1)T1

For Cisco ASR Series: IOS XE 3.10 or 15.3(3)S2
Cisco Unified SIP Proxy End-of-Life 9.1.9 10.2.1_v1 Software Download 9.1.6 10.1 Software Download 9.1.6 Software Download 9.1.2 Software Download 9.0.1 10.1 Software Download
Meetings
Cisco Meeting Server 1000 and Acano X-series (EOL) EOL Notice 3.1 Software Download 2.8 3.1 Software Download 2.4 Software Download 2.9 Software Download
Cisco Meeting Server 2000 3.8
3.8.1
3.8
3.8.1
Software Download 3.1 Software Download 2.8 3.1 Software Download 2.4 Software Download 2.9 Software Download
Cisco Meeting Server on Virtual Machine 3.8
3.8.1
3.8
3.8.1
3.7 2.8 3.1 2.9
Cisco Meeting App (iOS) EOL Notice 1.11 Software Download 1.11 Software Download 1.11 Software Download 1.9
Cisco Meeting App (MacOS and Windows) EOL Notice 1.11 Software Download 1.11 Software Download 1.11 Software Download 1.9 Software Download
Cisco Meeting Management 3.8
3.8.1
3.8
3.8.1
Software Download 3.2 Software Download 2.8 3.1 Software Download 1.1 Software Download
Cisco Unified MeetingPlace (EOS) End of Support End of Support End of Support End of Support End of Support 8.6(2) Software Download

End of Support
8.6 Software Download

End of Support
8.6 End of Support
Cisco TelePresence Management Suite 15.13.x 15.13.x Software Download 15.13 Software Download 15.0 15.11 Software Download

Product Interoperability Database
15.7 Software Download

Product Interoperability Database
15.4 Software Download 15.0(1) 15.1 Software Download 14.5 14.6 Software Download

EOS Notices
14.2 14.4

EOS Notices
Cisco TelePresence Management Suite Provisioning Extension 15.13 15.13 Software Download

Product Interoperability Database
1.15 Software Download

Product Interoperability Database
1.14 1.15 Software Download

Product Interoperability Database
1.13 Software Download

Product Interoperability Database
1.9 Software Download 1.5 1.6 Software Download 1.3 1.4 Software Download 1 1.2
Cisco TelePresence Management Suite Extension for Microsoft Exchange 15.13 15.13 Software Download

Product Interoperability Database
5.13 Software Download

Product Interoperability Database
5.0 5.11 Software Download

Product Interoperability Database
5.7 Software Download

Product Interoperability Database
5.4 Software Download 5.0 5.1 Software Download 4.1 Software Download 4.0
Cisco TelePresence Server (EOS) End of Support End of Support 4.4(1.31) EOS Notice

Product Interoperability Database
4.4(1.24) EOS Notice

Product Interoperability Database
4.4(1) EOS Notice

Software Download
4.2MR1 EOS Notice

Software Download
4 4.1 EOS Notice

Software Download
3.1 4.0 EOS Notice

Cisco TelePresence Manager (EOS) End of Support End of Support End of Support End of Support End of Support End of Support 1.9.5 Software Download

End of Support
Cisco TelePresence Server on Virtual Machine (EOS) End of Support End of Support 4.4(1.31) Product Interoperability Database

EOS Notices
4.4(1.24) Product Interoperability Database

EOS Notices
4.4(1) Software Download

EOS Notices
4.2MR1 Software Download

EOS Notices
4 4.1 Software Download

EOS Notices
Cisco TelePresence Server on Multiparty Media 820 (EOS) EOS Notice

Product Interoperability Database
4.4(1.31) EOS Notice

Product Interoperability Database
4.4(1.31) EOS Notice

Product Interoperability Database
4.4(1.24) EOS Notice

Product Interoperability Database
4.4(1) EOS Notice

Software Download
4.2MR1 EOS Notice

Software Download
Cisco Multiparty Media 400v (EOS) End of Support End of Support 4.4(1.31) EOS Notice

Product Interoperability Database
EOS Notice

Product Interoperability Database
4.4(1) EOS Notice 4.2MR1 EOS Notice 4 4.1 Software Download

EOS Notice
Cisco TelePresence Content Server (EOS) End of Support End of Support 7.2.1 EOS Notice

Product Interoperability Database
7.2.1 EOS Notice

Product Interoperability Database
7.1 EOS Notice

Software Download
7.0 EOS Notice

Software Download
6.1 6.2 EOS Notice

Software Download
Cisco TelePresence Conductor (EOS) End of Support

Product Interoperability Database
End of Support

Product Interoperability Database
XC4.3.7 EOS Notices

Product Interoperability Database
XC4.3.3 EOS Notices

Product Interoperability Database
XC4.2 EOS Notices

Software Download
XC4.0 XC4.1 EOS Notices

Software Download
XC2.4 XC3.0 EOS Notices

Software Download
XC1.1 XC2.3
Cisco TelePresence MCU 4200 Series (EOS) End of Support End of Support 4.5.(1.71) End of Support End of Support End of Support 4.5(1.71) End of Support

Software Download
4.5 End of Support

Software Download
Cisco TelePresence MCU 4500 Series (EOS) End of Support End of Support 4.5(1.89) EOS Notices EOS Notices EOS Notices 4.5(1.71) EOS Notices

Software Download
4.5 EOS Notices

Software Download
4.4 4.5
Cisco TelePresence MCU 5300 Series (EOS) EOS Notices

Product Interoperability Database
4.5(1.98) EOS Notices

Product Interoperability Database
4.5(1.98) EOS Notices

Product Interoperability Database
4.5(1.97) EOS Notices

Product Interoperability Database
4.5(1.89) EOS Notices

Software Download
4.5(1.71) EOS Notices

Software Download
4.5 EOS Notices

Software Download
4.4 4.5
Cisco TelePresence MCU MSE 8420 (EOS) End of Support 4.5(1.72) End of Support 4.5(1.72) End of Support End of Support End of Support 4.5(1.71) Software Download 4.5 Software Download
Cisco TelePresence MCU MSE 8510 (EOS) EOS Notice 4.5(1.98 EOS Notice 4.5(1.98) EOS Notice

Product Interoperability Database
4.5(1.97) EOS Notice

Product Interoperability Database
4.5(1.89) EOS Notice

Software Download
4.5(1.71) EOS Notice

Software Download
4.5 EOS Notice

Software Download
Cisco TelePresence Video Communication Server (VCS) From X12.5, VCS software is for bug fixes and maintenance. There are no new features. For details, please refer to VCS release notes.

EOS Notices

Software Download

Product Interoperability Database
From X12.5, VCS software is for bug fixes and maintenance. There are no new features. For details, please refer to VCS release notes.

EOS Notices

Software Download

Product Interoperability Database
From X12.5, VCS software is for bug fixes and maintenance. There are no new features. For details, please refer to VCS release notes.

EOS Notices

Software Download

Product Interoperability Database
X8.11.2 Software Download

Product Interoperability Database

EOS Notices
X8.9.1 X12.6 From X12.5, VCS software is for bug fixes and maintenance. There are no new features.

EOS Notices

Software Download

Product Interoperability Database
X8.6 X8.7.1 Software Download

EOS Notices
X8.5 Software Download

EOS Notices
X8.1.1 X8.2.1
Cisco Webex Meetings Server (EOS) Software Download

EOS Notices
3.0 MR3 Software Download

EOS Notices
3.0 MR3 Software Download

EOS Notices
3.0 Software Download

EOS Notices
2.7MR2 Software Download

EOS Notices
2.5 2.6 Software Download

EOS Notices
2.5 Software Download

EOS Notices
1.5MR5 2.0 MR9 EOS Notices
Cisco Webex Meetings for Cisco Collaboration Meeting Rooms (CMR) Hybrid Solution Documentation WBS41.3 Solution Documentation WBS32 WBS39 Solution Documentation WBS32 Solution Documentation WBS30 WBS31 Solution Documentation WBS29.11 WBS30 Solution Documentation WBS29.8 WBS29.11 Solution Documentation
Cisco Webex Meetings WBS 43.11 WBS 43.11 Software Downloads WBS41.3 Software Downloads WBS32 WBS39 Software Downloads WBS32 Software Downloads WBS30 WBS31 Software Downloads WBS29.11 WBS30 Software Downloads WBS29.11 Software Downloads WBS29.6 WBS29.6
Cisco Show and Share (EOS) End of Support End of Support 5.6.3 EOS Notices 5.6.3 EOS Notices 5.6.3 EOS Notices 5.5 Software Download

EOS Notices
5.5 Software Download

EOS Notices
Contact Center
Cisco Unified Contact Center Enterprise Cisco Unified CM 15 -
12.5(2),
12.6(1),
12.6(2)
12.6(1) Software Download

Product Compatibility Matrix
12.5(1) Software Download

Product Compatibility Matrix
11.6(1) 11.6(1) Software Download

Product Compatibility Matrix
11.5(1) 11.6(2) Software Download

EOS Notices
11.0(1) 11.0(1) Software Download

EOS Notices
10.5(1) 10.5(1) Software Download

EOS Notices
10.0(1) 10.5(1)

EOS Notices
Cisco Unified Contact Center Express Cisco Unified CM 15 –
12.5 SU3 ES04

Cisco Unified CM 14 –
12.5 base,
12.5 SU1,
12.5 SU2,
12.5 SU3

Cisco Unified CM 12.5 -
11.0,
11.5,
11.6,
12.5 base,
12.5 SU1,
12.5 SU2,
12.5 SU3
Software Download

Product Compatibility Matrix
12.5(1)SU1 12.5(1)SU2 Software Download

Product Compatibility Matrix
11.6(1) 12.5(1)SU2 Software Download

Product Compatibility Matrix
11.6(1) 11.6(1) Software Download

Product Compatibility Matrix
11.5(1) 11.6(2) Software Download 11.0(1) 11.0(1) Software Download 10.0(1) 10.6(1) Software Download

EOS Notices
10.0(1) 10.5(1) EOS Notices
Cisco Packaged Contact Center Enterprise Cisco Unified CM 15 -
12.6(2) ES27,
12.5(2) ES38
12.6(2) ES27 - Software Download

12.5(2) ES38 - Software Download
12.6(1) Software Download 12.5(1) Software Download 11.6(1) 11.6(1) Software Download 11.5(1) 11.6(2) Software Download

EOS Notices
11.0(1) 11.0(1) Software Download

EOS Notices
10.5(1) 10.5(2) Software Download

EOS Notices
10.5(1) 10.5(1)

EOS Notices
Cisco Unified Intelligence Center 12.5(1) 12.6(1) Software Download 11.6(1) 12.6(1) Software Download 11.6(1) 11.6(1) Software Download 11.5(1) 11.6(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.0(1) 10.5(1)
Cisco MediaSense (EOS) End of Support End of Support End of Support 11.5 SU1 11.5 SU1 EOS Notices 11.5(1) 11.5(1) Software Download

EOS Notices
11.0(1) 11.0(1) Software Download

EOS Notices
10.5(1) 10.5(1) Software Download

EOS Notices
10.0(1) 10.5(1) EOS Notices
Cisco Finesse 12.5(1) 12.6(1) Software Download 11.6(1) 12.6(1) Software Download 11.6(1) 11.6(1) Software Download 11.5(1) 11.6(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.5(1) 10.5(1)
Customer Collaboration Platform
(previously named Cisco SocialMiner)
Cisco Unified CM 15 –
12.5 SU3 ES04

Cisco Unified CM 14 –
12.5 base,
12.5 SU1,
12.5 SU2,
12.5 SU3

Cisco Unified CM 12.5 -
11.0,
11.5,
11.6,
12.5 base,
12.5 SU1,
12.5 SU2,
12.5 SU3
Software Download 12.5(1)SU1 12.5(1)SU2 Software Download 11.6(2) 12.5(1)SU2 Software Download 11.6(1) 11.6(1) Software Download 11.5(1) 11.6(2) Software Download 11.0(1) 11.0(1) Software Download 10.6(1) 10.6(1) Software Download 10.0(1) 10.5(1)
Cloud Connect 12.5(1) Software Download 12.5(1) Software Download
Cisco Unified IP Interactive Voice Response (IVR) Cisco Unified CM 15 –
12.5 SU3 ES04

Cisco Unified CM 14 –
12.5 base,
12.5 SU1,
12.5 SU2,
12.5 SU3

Cisco Unified CM 12.5 -
11.0,
11.5,
11.6,
12.5 base,
12.5 SU1,
12.5 SU2,
12.5 SU3
Software Download 12.5(1)SU1 12.5(1)SU2 Software Download 11.6(2) 12.5(1)SU2 Software Download 11.6(1) 11.6(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.6(1) 10.6(1) Software Download

EOS Notices
10.0(1) 10.5(1) EOS Notices
Cisco Unified Customer Voice Portal 12.5(1) Software Download 11.6(1) 12.5(1) Software Download 11.6(1) 11.6(1) Software Download 11.5(1) 11.6(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.0(1) 10.5(1)
Cisco Virtualized Voice Browser 12.5(1) Software Download 11.6(1) 12.5(1) Software Download 11.6(1) 11.6(1) Software Download 11.6(1) Software Download
Cisco Unified Intelligent Contact Management Enterprise 12.5(1) Software Download 11.6(1) 12.5(1) Software Download 11.6(1) 11.6(1) Software Download
Cisco Unified E-Mail Interaction Manager (EOS) End of Support 12.5(1) End of Support 11.6(1) 11.6(1) Software Download

End of Support
11.6(1) 11.6(1) Software Download

End of Support
11.5(1) 11.5(1) Software Download

End of Support
11.0(1) 11.0(1) Software Download

End of Support
9.0(2) 9.0(2) Software Download

End of Support
9.0(2) 9.0(2) End of Support
Cisco Unified Web Interaction Manager (EOS) End of Support 12.5(1) End of Support 11.6(1) 11.6(1) End of Support 11.6(1) 11.6(1) End of Support 11.5(1) 11.5(1) Software Download

End of Support
11.0(1) 11.0(1) Software Download

End of Support
9.0(2) 9.0(2) Software Download

End of Support
9.0(2) 9.0(2) End of Support
Cisco Unified Workforce Optimization EOL Notices:

The product is in End-of-Life state. Please migrate to Webex WFO
11.5(1) 11.5(1) Software Download

EOL Notices:

The product is in End-of-Life state. Please migrate to Webex WFO
11.5(1) 11.5(1) Software Download

EOL Notices:

The product is in End-of-Life state. Please migrate to Webex WFO
11.5(1) 11.5(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.5(1) 10.5(1)
Cisco Webex Workforce Optimization (Webex WFO) SaaS Offer with ALL Contact Center Platforms

Software Series - Third Party
SaaS Offer with ALL Contact Center Platforms

Software Series - Third Party
SaaS Offer with ALL Contact Center Platforms

Software Series - Third Party
Endpoints
Device Package Compatibility Matrix--Refer to this Matrix for information on the firmware that is available for specific device packs.
Cisco Headset 320 Series 1-1-0001-9 1-1-0001-9
Cisco Headset 500 Series Cisco 520/530:
15-18-30

Cisco 560:
2-4-0001-15
Cisco 520/530:
15-18-30
Cisco 560:
2-4-0001-15
Software Downloads

See compatible headset firmware.
Cisco 520/530: 15-18-30
Cisco 560: 2-4-0001-15

Software Downloads

See compatible headset firmware.
1.0 2.3 Software Downloads

See compatible headset firmware.
NA Software Downloads

See compatible headset firmware.
2.3 Software Downloads

See compatible headset firmware.
NA See compatible headset firmware. NA See compatible headset firmware. NA See compatible headset firmware.
Cisco Headset 700 Series Cisco 720:
1-12-0-154
Cisco 730:
1-12-0-154
Cisco 720:
1-12-0-154
Cisco 730:
1-12-0-154
Software Downloads Cisco 720: 1-10-0-93
Cisco 730: 1-11-0-165

Software Downloads 2.0 2.3 Software Downloads

See compatible headset firmware.
NA Software Downloads

See compatible headset firmware.
2.0 2.3 Software Downloads

See compatible headset firmware.
NA See compatible headset firmware. NA See compatible headset firmware. NA See compatible headset firmware.
Cisco USB HD Adapter 1-3-52-542e2fe 1-3-52-542e2fe
Cisco DX70,
Cisco Webex DX80
CE-9.15 CE-9.15 EOS Notices

Software Download
CE 9.4.1 10.2(5)ES or
CE 9.15
EOS Notices

Software Download
10.2(5)ES or
CE 9.2.3
10.2(5)ES or
CE 9.15
Software Download

Product Interoperability Database

EOS Notices
10.2(5)ES or
CE 9.2.3
10.2(5)ES or
CE 9.5.0
Software Download

Product Interoperability Database

EOS Notices
10.2(5) or
CE 8.3(1)
10.2(5) or
CE 9.12.3
Software Download

EOS Notices
10.2(5) Software Download

EOS Notices
10.2(3) Software Download

EOS Notices
10.2.1 10.2(3) EOS Notices
Cisco DX650 (EOS) EOS Notice 10.2(5)ES Software Download

EOS Notice
10.2(5)ES Software Download

EOS Notice

Product Interoperability Database
10.2(5)ES Software Download

EOS Notice

Product Interoperability Database
10.2(5) Software Download

EOS Notice
10.2(5) EOS Notice

Software Download
10.2(3) EOS Notice

Software Download
10.0.1 10.2(3) EOS Notice
Cisco Webex Rooms
55
70 G2
55 Dual
70 Dual G2
Panorama
70 Panorama
70D Panorama Upgrade
End-of-Sale and End-of-Life Notices -
55
55 Dual
70 G2
70 Dual G2
CE 9.15 Software Download CE 9.15 Software Download NA Software Download
Cisco Webex Desk Pro CE-9.15 CE-9.15 Software Downloads

Supported Devices and Applications
CE 9.15 Software Downloads

Supported Devices and Applications
CE 9.15 Software Downloads

Supported Devices and Applications
Cisco Webex Room Phone Software Download 1.1.0 Software Download 1.1.0 Software Download
Cisco Webex Boards
55
70
85S
Software Downloads
End-of-Sale and End-of-Life Notices -
55
70
85S
CE 9.15 Software Downloads CE 9.15 Software Downloads NA Software Downloads
Cisco Webex Room Kit
Pro
Plus
Mini
Software Download> CE 9.15 Software Download CE 9.1.3 CE 9.15 Software Download CE 9.1.3 CE 9.5.0 Software Download
Cisco Webex app
(formerly Cisco Webex Teams)
Software Downloads NA Software Downloads NA Software Downloads NA Software Downloads NA Software Downloads NA Software Downloads
Cisco TelePresence EX60 (EOS) End of Support TC 7.3.5 End of Support TC 7.3.13 TC 7.3.21 End of Support

Product Interoperability Database
TC 7.3.13 End of Support

Product Interoperability Database
TC 7.3 End of Support

TC 7.3 Software DownloadEnd of Support

TC 7.3 Software DownloadEOS Notices

TC 7.0.1 TC 7.2 EOS Notices
Cisco TelePresence EX90 (EOS) Software Download

EOS Notices
TC 7.3.5 TC 7.3.21 Software Download

EOS Notices
TC 7.3.13 TC 7.3.21 Software Download
EOS Notices

Product Interoperability Database
TC 7.3.13 Software Download
EOS Notices

Product Interoperability Database
TC 7.3 EOS Notices

Software Download
TC 7.3 EOS Notices

Software Download
TC 7.3 EOS Notices

Software Download
TC 7.0.1 TC 7.2 EOS Notices
Cisco TelePresence System 500-32 (EOS) End of Support End of Support TX 6.1 End of Support

Product Interoperability Database
TX 6.1 End of Support

Product Interoperability Database
TX 6.1 End of Support TX 6.1 End of Support

Software Download
TX 6.1 End of Support

Software Download
TX 6.1 TX 6.1 End of Support
Cisco TelePresence System 500-37 (EOS) End of Support End of Support CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

CTS 1.10 End of Support

CTS 1.10 End of Support

CTS 1.10 CTS 1.10 End of Support

Cisco TelePresence IX5000 (EOS) Software Download

Product Software Compatibility

Product Interoperability Database

EOS Notice>
9.1 Software Download

Product Software Compatibility

Product Interoperability Database

EOS Notice
9 9.1 Software Download

Product Software Compatibility

Product Interoperability Database

EOS Notice
8.3.0(25) Software Download

Product Software Compatibility

Product Interoperability Database

EOS Notice
8.2 9.1 Software Download

EOS Notice
8.1 Software Download

EOS Notice
8.0(1) Software Download

EOS Notice
Cisco TelePresence Profile Series (EOS) End of Support Notices TC 7.3.5 End of Support Notices TC 7.3.13 TC 7.3.21 End of Support

Product Interoperability Database
TC 7.3.13 EOS Notices

Product Interoperability Database
TC 7.3 EOS Notices

TC 7.3 Software Download

EOS Notices
TC 7.3 Software Download

EOS Notices
TC 7.1.1 TC 7.2 EOS Notices
Cisco TelePresence MX Series (EOS) Software Download

Product Interoperability Database

EOS Notices
TC 7.3.5 CE 9.15 Software Download

Product Interoperability Database

EOS Notices
CE 9.1 CE 9.15 Software Download

Product Interoperability Database

EOS Notices
CE 9.1 CE 9.5.0 Software Download

Product Interoperability Database

EOS Notices
8.3.1 CE 9.12.3 Software Download

EOS Notices
TC 7.3 CE 8.0 Software Download

EOS Notices
TC 7.3 Software Download

EOS Notices
TC 7.1.1 TC 7.2 EOS Notices
Cisco TelePresence SX Series (EOS) Software Download

Product Interoperability Database

EOS Notices
CE 9.1 CE 9.15 Software Download

Product Interoperability Database

EOS Notices
CE 9.1 CE 9.15 Software Download

Product Interoperability Database

EOS Notices
CE 9.1 CE 9.5.0 Software Download

Product Interoperability Database

EOS Notices
8.3.1 CE 9.12.3 Software Download

EOS Notices
TC 7.3 CE 8.0 Software Download

EOS Notices
TC 7.3 Software Download

EOS Notices
TC 7.1.1 TC 7.2 EOS Notices
Cisco TelePresence System 1100 (EOS) End of Support End of Support CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

CTS 1.10 End of Support

Software Download
CTS 1.10 End of Support

Software Download
CTS 1.10 CTS 1.10 End of Support
Cisco TelePresence Integrator C Series (EOS) End of Support TC 7.3.5 End of Support TC 7.3.13 TC 7.3.21 End of Support

Product Interoperability Database
TC 7.3.13 End of Support

Product Interoperability Database
TC 7.3 End of Support

TC 7.3 End of Support

Software Download
TC 7.3 End of Support

Software Download
TC 7.1.1 TC 7.2 End of Support

Cisco TelePresence System 1000 (EOS) End of Support End of Support CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

CTS 1.10 End of Support

CTS 1.10 End of Support

CTS 1.10 CTS 1.10 End of Support

Cisco TelePresence System 1300 65 (EOS) End of Support End of Support CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

CTS 1.10 End of Support

CTS 1.10 End of Support

CTS 1.10 CTS 1.10 End of Support

Cisco TelePresence TX1300 47 (EOS) End of Support End of Support TX 6.1 End of Support

Product Interoperability Database
TX 6.1 End of Support

Product Interoperability Database
TX 6.1 End of Support

TX 6.1 End of Support

TX 6.1 End of Support

TX 6.1 TX 6.1 End of Support

Cisco TelePresence System 3000 Series (EOS) End of Support End of Support CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support CTS 1.10 End of Support CTS 1.10 End of Support CTS 1.10 CTS 1.10 End of Support
Cisco TelePresence System 3200 Series (EOS) End of Support End of Support CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

Product Interoperability Database
CTS 1.10 End of Support

CTS 1.10 End of Support
CTS 1.10 End of Support CTS 1.10 CTS 1.10 End of Support
Cisco TelePresence SpeakerTrack 60
Cisco TelePresence Precision 60 Camera
Cisco Touch 10
Cisco Unified SIP Phone 3905 9-4-1SR4-2 Software Download 9.4(1)SR3 Software Download 9.4(1)SR3 Software Download 9.4(1)SR2 Software Download 9.4(1)SR3 Software Download 9.4(1)SR1 Software Download 9.4(1)SR1 Software Download 9.4(1) 9.4(1)
Cisco Unified SIP Phone 3911 and 3951 (EOS 3951)

End of Support 3911
End of Support 3951
End of Support 3911
End of Support 3951
8.1(4)a End of Support 3911
End of Support 3951
8.1(4)a End of Support 3911
End of Support 3951
8.1(4)a End of Support 3911
End of Support 3951
8.1(4)a End of Support 3911
End of Support 3951
8.1(4)a End of Support 3911
End of Support 3951
8.1(4)a End of Support 3911
End of Support 3951
Cisco Unified IP Phone 6901 9-3-1-SR3-1 Software Download> 9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR1 9.3(1)SR1
Cisco Unified IP Phone 6911 (EOS) End of Support End of Support 9.3(1)SR2 End of Support
9.3(1)SR2 End of Support
9.3(1)SR2 End of Support

Software Download
9.3(1)SR2 End of Support

Software Download
9.3(1)SR2 End of Support

Software Download
9.3(1)SR1 9.3(1)SR1
Cisco Unified IP Phone 6921 (EOS) End of Support End of Support 9.4(1)SR3 End of Support

9.4(1)SR3 End of Support

9.4(1)SR3 End of Support

End-of-Sale
Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
End of Support

Cisco Unified IP Phone 6941 (EOS) End of Support End of Support 9.4(1)SR3 End of Support

9.4(1)SR3 End of Support

9.4(1)SR3 End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
End of Support

Cisco Unified IP Phone 6961 (EOS) End of Support End of Support 9.4(1)SR3 End of Support

9.4(1)SR3 End of Support

9.4(1)SR3 End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Cisco Unified IP Phone 6945 (EOS) End of Support End of Support 9.4(1)SR3 End of Support

9.4(1)SR3 End of Support

9.4(1)SR3 End of Support

SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
End of Support

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
End of Support

Cisco IP Phone 7811, 7821, 7841, 7861 14-2-1-0201-40 Software Downloads 14-2-1-0001-14 Software Downloads 12.5(1) 14-2-1-0001-14 Software Download 12.1(1) Software Download 11.7(1) 14.1(1) Software Download 11.0(1) Software Download 10.2(1)SR1 Software Download Firmware 10.1(1)SR1 Firmware 10.1(1)SR1
Cisco IP Conference Phone 7832 14-2-1-0201-40 Software Download> 14-2-1-0001-14 Software Download 12.5(1) 14-2-1-0001-14 Software Download 12.1(1) Software Download 14-1-1-0001-125 Software Download
Cisco Unified IP Conference Station 7936 (EOS) End-of-Support:
may work though not actively supported
3.3(2.1) End-of-Support:
may work though not actively supported
3.3(2.1) End-of-Support:
may work though not actively supported
3.3(2.1) End-of-Support:
may work though not actively supported
3.3(2.1) End-of-Support:
may work though not actively supported
3.3(2.1) End-of-Support:
may work though not actively supported
3.3(2.1) End-of-Support:
may work though not actively supported
3.3(2.1) End-of-Support:
may work though not actively supported
Cisco Unified IP Conference Station 7937G (EOS) End of Support End of Support 1.4(5) End of Support 1.4(5) End of Support 1.4(5) End of Support 1.4(5) End of Support 1.4(5) End of Support 1.4(5) End of Support
Cisco Unified IP Phone 7906G (EOS) End of Support End of Support 9.4(2)SR3 End of Support 9.4(2)SR3 End of Support 9.4(2)SR3 End of Support 9.4(2) End of Support 9.4(2) End of Support 9.3(1)SR4 End of Support
Cisco Unified IP Phone 7911G (EOS) End-of-Support 9.4(2)SR3 End-of-Support 9.4(2)SR3 End-of-Support:
may work though not actively supported
9.4(2)SR3 End-of-Support:
may work though not actively supported
9.4(2)SR3 End-of-Support:
may work though not actively supported
9.4(2) End-of-Sale2
9.4(2) End-of-Support:
may work though not actively supported
9.3(1)SR4 End-of-Support:
may work though not actively supported>
Cisco Unified IP Phone 7931G (EOS) End of Support End of Support 9.4(2)SR2 End of Support 9.4(2)SR2 End of Support
9.4(2)SR2 End of Support 9.4(2) End of Support 9.4(2) End of Support
9.3(1)SR4 End of Support
Cisco Unified IP Phone 7940G (EOS) End of Support End of Support End of Support End of Support 8.1(2)SR2 End of Support
End of Support
) End of Support End of Support
Cisco Unified IP Phone 7941G, 7961G (EOS) End of Support> End of Support 9.4(2)SR3 End of Support 9.4(2)SR3 End of Support 9.4(2)SR3 End of Support 9.4(2) End of Support 9.4(2) End of Support 9.3(1)SR4 End of Support
Cisco Unified IP Phone 7942G, 7962G (EOS) End of Support 9.4(2)SR3 End of Support 9.4(2)SR3 EOS Notice 9.4(2)SR3 EOS Notice 9.4(2)SR3 EOS Notice 9.4(2) EOS Notice 9.4(2) EOS Notice 9.3(1)SR4 EOS Notice
Cisco Unified IP Phone 7945G, 7965G, 7975G (EOS) Software Download

EOS Notice
9.4(2)SR4 Software Download

EOS Notice
9.4(2)SR4 Software Download

EOS Notice
9.4(2)SR4 Software Download

EOS Notice
9.4(2)SR4 Software Download

EOS Notice
9.4(2) Software Download

EOS Notice
9.4(2) Software Download

EOS Notice
9.3(1)SR4
Cisco Unified IP Phone 7985G (EOS) End-of-Support:
may work though not actively supported
End-of-Support:
may work though not actively supported
4.1(7) End-of-Support:
may work though not actively supported
4.1(7) End-of-Support:
may work though not actively supported
4.1(7) End-of-Support:
may work though not actively supported
4.1(7) End-of-Support:
may work though not actively supported
4.1(7) End-of-Support:
may work though not actively supported
4.1(7) End-of-Support:
may work though not actively supported
Cisco Unified IP Phone Expansion Module 7915 (EOS) End of Support End of Support 1.0(4.2) EOS Notice 1.0(4.2) EOS Notice 1.0(4.2) EOS Notice
1.0(4.2) EOS Notice 1.0(4.2) EOS Notice 1.0(4.2) EOS Notice
Cisco Unified IP Phone Expansion Module 7916 (EOS) Software Download

EOS Notice
1.0(4.2) Software Download

EOS Notice
1.0(4.2) Software Download

EOS Notice
1.0(4.2) Software Download

EOS Notice
1.0(4.2) Software Download

EOS Notice
1.0(4.2) Software Download

EOS Notice
1.0(4.2) Software Download

EOS Notice
1.0(4.2) EOS Notice
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, 7926G (EOS) End of Support SCCP: 1.4(8)SR1 End of Support SCCP: 1.4(8)SR1 End of Support SCCP: 1.4(8) End of Support SCCP: 1.4(8)SR1 End of Support
1.4(6) Software Download

End of Support
1.4(6) Software Download

End of Support
1.4(5)SR1 End of Support
Cisco IP Phone 8811, 8841, 8851, 8851NR, 8861 14-2-1-0201-40 Software Download 14-2-1-0001-14 Software Download 12.5(1) 14-2-1-0001-14 Software Download 12.1(1) Software Download 11.7(1) 14.1(1) Software Download 11.0(1) Software Download 10.2.2 Software Download 10.2.1 10.2.1
Cisco IP Phone 8800, 8851, 8861, 8865 Key Expansion Modules (KEM) 14-2-1-0201-40 The phone firmware includes key expansion module support software for the phones that support the expansion mudule. 14-2-1-0001-14 The phone firmware includes key expansion module support software for the phones that support the expansion mudule. 14-2-1-0001-14 The phone firmware includes key expansion module support software for the phones that support the expansion mudule. The phone firmware includes key expansion module support software for the phones that support the expansion module. The phone firmware includes key expansion module support software for the phones that support the expansion module. The phone firmware includes key expansion module support software for the phones that support the expansion module. The phone firmware includes key expansion module support software for the phones that support the expansion module. The phone firmware includes key expansion module support software for the phones that support the expansion module.
Cisco Wireless IP Phone 8821 Software Download 11.0(6)SR2.4 Software Download 11.0(4) 11.0(5)SR3 Software Download 11.0(3) Software Download 11.0(6)SR2 Software Download
Cisco Wireless IP Phone 8821-EX Software Download 11.0(5)SR3 Software Download 11.0(5)SR1 11.0(5)SR3 Software Download 11.0(5)SR1 11.0(5)SR3 Software Download 11.0(5)SR1 11.0(5)SR3 Software Download
Cisco IP Phone 8845, 8865, 8865NR 14-2-1-0201-40 Software Download 14-2-1-0001-14 Software Download 12.5(1) 14-1-1-0001-125 Software Download 12.1(1) Software Download 11.7(1) 14.1(1) Software Download 11.0(1) Software Download
Cisco Unified IP Conference Phone 8831 (EOS) Software Download 10.3(1SR7.2) Software Download 10.3(1)SR4 10.3(1SR7.2) Software Download

EOS Notice
10.3(1)SR4 Software Download

EOS Notice
10.3(1)SR7 Software Download

EOS Notice
9.3(4) Software Download

EOS Notice
9.3(4) Software Download

EOS Notice
9.3(3) 9.3(3) EOS Notice
Cisco IP Conference Phone 8832 14-2-1-0201-40 Software Download 14-1-1-0001-125 Software Download 12.5(1) 14-1-1-0001-125 Software Download 12.1(1) Software Download 14.1(1)
Cisco Unified IP Phone 8941 (EOS) End of Support End of Support 9.4(2)SR3 End of Support 9.4(2)SR3 End of Support 9.4(2)SR3 End of Support 9.4(2) End of Support 9.4(2) End of Support Firmware 9.4(1) Firmware 9.4(1) End of Support
Cisco Unified IP Phone 8945 (EOS) EOS Notice 9.4(2)SR3 EOS Notice 9.4(2)SR3 EOS Notice 9.4(2)SR3 EOS Notice 9.4(2)SR3 EOS Notice
9.4(2) EOS Notice 9.4(2) EOS Notice Firmware 9.4(1) Firmware 9.4(1) EOS Notice
Cisco Unified IP Phone 8961 (EOS) End of Support End of Support 9.4(2)SR3 EOS Notice 9.4(2)SR3 EOS Notice 9.4(2)SR4 EOS Notice 9.4(2) EOS Notice 9.4(2) EOS Notice Firmware 9.4(1) Firmware 9.4(1) EOS Notice
Cisco Unified IP Phone 9951, 9971 (EOS) Software Downloads

EOS Notices
9.4(2)SR3 Software Downloads

EOS Notices
9.4(2)SR3 Software Downloads

EOS Notices
9.4(2)SR3 Software Downloads

EOS Notices
9.4(2)SR4 Software Downloads

EOS Notices
9.4(2) EOS Notices 9.4(2) EOS Notices Firmware 9.4(1) Firmware 9.4(1) EOS Notices
Cisco Jabber for Android Software Downloads 12.9.4.55248 Software Downloads 12.5 14 Software Download

Google Play Store Download
12.1(0) Software Download

Google Play Store Download
12.1 14.1 Software Download

Google Play Store Download
11.5 Software Download 10.5 10.6 Software Download 9.6 10.5
Cisco Jabber for iPhone and iPad Software Downloads 12.9.4.55248 Software Downloads 12.5 14 Software Download

Apple App Store Download
12.1(0) Software Download

Apple App Store Download
12.1 14.1 Software Download

Apple App Store Download
11.5 Software Download 10.5 10.6 Software Download 9.6 10.5
Cisco Jabber for Mac Software Downloads 12.9.4.55248 Software Downloads 12.5 14 Software Download 12.1(0) Software Download 12.1 14.1 Software Download 11.5 Software Download 10.5 10.6 Software Download 8.6 10.5
Cisco Jabber for Windows 14.3 14.3 Software Downloads 14.1.4.57561 Software Downloads 12.5 14 Software Download 12.1(0) Software Download 12.1 14.1 Software Download 11.5 Software Download 10.5 10.6 Software Download 9 10.5
Cisco Jabber Softphone for VDI - Windows (formerly Cisco Virtualization Experience Media Edition for Windows) Software Downloads 12.9.4.55248 Software Downloads 12.5 14 Software Download 12.1(0) Software Download 12.1 14.1 Software Download 11.5 11.5 Software Download 10.6 Software Download 9.7 9.7
Cisco Jabber Guest Software Downloads 10.6.8.11 11.2 Software Downloads 11.2 Software Download 11.1(2) Software Download 10.6(11) Software Download 10.6(7) Software Download 10.5 Software Download 10 10
Cisco Jabber Software Development Kit Software Downloads 11.8(2) Software Downloads 11.8.2 Software Download 11.8.2 Software Download 11.8 Software Download 11.0 Software Download 9.3 Software Download
Cisco IP Communicator (EOS) Software Download

EOS Notice>
8.6(6) Software Download

EOS Notice
8.6(6) Software Download

EOS Notice
8.6(6) Software Download

EOS Notice
8.6(6) Software Download

EOS Notice
8.6(4) Software Download

EOS Notice
8.6(4) Software Download

EOS Notice
8.6.4 8.6.4 EOS Notice
Service Management
Cisco Prime License Manager N/A N/A N/A 11.5 Software Download 11.0(1) Software Download 10.5(2) Software Download 10.5(1) 10.5(1)
Cisco Prime Collaboration (Provisioning)(EOL) EOL Notices 12.6 SU3 Software Download 12.6 12.6SU2 Software Download

Supported Devices
12.5 Software Download

Supported Devices

EOS Notices
12.6SU1 Software Download

EOS Notices
11.1 11.1 Software Download

EOS Notices
10.6 Software Download

EOS Notices
9.5 10.5(1) EOS Notices
Cisco Prime Collaboration (Assurance and Analytics) (EOL) EOL Notices< 12.1 SU6 Software Download 12.1 SU3 Software Download

Supported Devices
12.1 SP2 Software Download

Supported Devices
11.6 Software Download 11.1 Software Download

EOS Notices
10.6 Software Download

EOS Notices
9.5 10.5(1) EOS Notices
Cisco Prime Collaboration (Deployment) 15 15 Software Download

Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates>
14 Software Download

Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates
12.5(1) 12.6(1) Software Download

Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates
12.1(1) Software Download

Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates
11.5(3) 12.6(1) Software Download

Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates
10.6 Software Download

Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates
10.5(2) Software Download

Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates

EOS Notices
10.5(1) 10.5(1) Software Download

Downloads are available on Unified Communications Manager downloads page. Select the corresponding Unified CM release and choose Prime Collaboration Deployment Updates

EOS Notices
Cloud Connected Unified Communications NA N/A N/A NA NA NA
Cisco Directory Connector NA Hybrid Services Directory NA Hybrid Services Directory NA Hybrid Services Directory NA Hybrid Services Directory NA Hybrid Services Directory NA Hybrid Services Directory
Communication Gateways
Cisco VG202 Analog Voice Gateway (EOS) End of Support End of Support 15.1(4)M12a End of Support 15.1(4)M12a End of Support 15.1(4)M10 End of Support 15.1(4)M10 End of Support SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M Software Download

End of Support
SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M EOS Notices
Cisco VG204 Analog Voice Gateway (EOS) End of Support End of Support 15.1(4)M12a End of Support 15.1(4)M12a End of Support 15.1(4)M10 End of Support 15.1(4)M10 End of Support SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M Software Download

End of Support
SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M End of Support
Cisco VG202XM Analog Voice Gateway (EOS) 15.7(3)M7 Software Download

End of Support
15.7(3)M7 Software Download

With 15.7(3)M4a, you must install an ES
15.7(3)M4a + ES 15.7(3)M6 Software Download

With 15.7(3)M4a, you must install an ES
15.5.1T4 15.7(3)M5 Software Download

With 15.7(3)M4a, you must install an ES
15.5.1T 15.7(3)M6 Software Download

With 15.7(3)M4a, you must install an ES
15.5.1T Software Download 15.4(3)M1 Software Download 15.3.2T 15.3(3)M3 or 15.4(1)T1
Cisco VG204XM Analog Voice Gateway (EOS) 15.7(3)M7 Software Downloads

End of Support
15.7(3)M7 Software Downloads 15.7(3)M4a + ES 15.7(3)M6 Software Download

With 15.7(3)M4a, you must install an ES
15.7(3)M 15.7(3)M5 Software Download

With 15.7(3)M4a, you must install an ES
15.5.2T 15.7(3)M6 Software Download

With 15.7(3)M4a, you must install an ES
15.5.2T Software Download 15.4(3)M1 Software Download 15.3.2T 15.3(3)M3 or 15.4(1)T1
Cisco VG224 Analog Voice Gateway (EOS) End of Support End of Support 15.1(4)M12a End of Support 15.1(4)M12a End of Support 15.1(4)M10 End of Support 15.1(4)M10 End of Support 15.1(4)M10 Software Download

EOS Notices
SIP/MGCP/H.323: 15.01(1)M Secure SCCP: 15.1(4)M7 15.1(4)M10 EOS Notices
Cisco VG248 48-Port Analog Voice Gateway (EOS) End of Support End of Support 1.3(2) End of Support 1.3(2) End of Support 1.3(2) End of Support 1.3(2) End of Support 1.3(2) End of Support 1.3(2) 1.3(2) End of Support
Cisco VG310 Analog Voice Gateway 15.7(3)M7 Software Downloads 15.7(3)M7 Software Downloads 15.7(3)M4a + ES 15.7(3)M6 Software Downloads

With 15.7(3)M4a, you must install an ES
15.7(3)M 15.7(3)M5 Software Downloads

With 15.7(3)M4a, you must install an ES
15.5.2T 15.7(3)M6 Software Downloads 15.5.2T Software Downloads 15.4(3)M Software Downloads 15.4(3)M
Cisco VG320 Analog Voice Gateway 15.7(3)M7 Software Downloads 15.7(3)M7 Software Downloads 15.7(3)M4a + ES 15.7(3)M6 Software Downloads

With 15.7(3)M4a, you must install an ES
15.7(3)M 15.7(3)M5 Software Downloads 15.5.2T 15.7(3)M6 Software Downloads 15.5.2T Software Downloads 15.4(3)M Software Downloads 15.4(3)M
Cisco Selected VG350 Analog Voice Gateway (EOS) Software Downloads
EOS Notice
15.7(3)M7 Software Downloads
EOS Notice
15.7(3)M4a + ES 15.7(3)M6 Software Downloads

With 15.7(3)M4a, you must install an ES
15.7.3M 15.7(3)M5 Software Downloads 15.5.2T 15.7(3)M6 Software Downloads

15.5.2T Software Downloads 15.2(4)M Software Downloads 15.2(4)M
Cisco VG400 Analog Voice Gateway 17.9.1 17.12.1 Software Downloads IOS XE 17.3.3 Software Downloads IOS XE 16.9.2 IOS XE 17.3.2 Software Downloads IOS XE 16.10 IOS XE 17.3.2 Software Downloads

Supported with Unified CM 12.0(1)SU2 or higher
IOS XE 16.9 IOS XE 17.3.2 Software Downloads

Supported with Unified CM 11.5(1)SU7 or higher 11.5(x) release
Not supported Not supported
Cisco VG410 Analog Voice Gateway 17.12.1 17.12.1 Software Downloads
Cisco VG420 Analog Voice Gateway 17.9.1 17.12.1 Software Downloads IOS XE 17.3.3 Software Downloads

Supported with Unified CM 14 SU2 or higher 14(x) releases
IOS XE 16.9.2 IOS XE 17.3.2 Software Downloads

Supported with Unified CM 12.5(1)SU4 or higher 12.5(x) releases.
IOS XE 16.10 IOS XE 17.3.2 Software Downloads

Supported with Unified CM 12.0(1)SU2 or higher 12.0(x) releases
IOS XE 16.9 IOS XE 17.3.2 Software Downloads

Not Supported for Unified CM 11.5(x) releases
Not supported Not supported Not supported
Cisco VG450 Analog Voice Gateway 17.9.1 17.12.1 Software Downloads IOS XE 17.3.3 Software Downloads IOS XE 16.9.2 IOS XE 17.3.2 Software Downloads IOS XE 16.10 IOS XE 17.3.2 Software Downloads

Supported with Unified CM 12.0(1)SU2 or higher
IOS XE 16.9 IOS XE 17.3.2 Software Downloads

Supported with Unified CM 11.5(1)SU6 or higher 11.5(x) release
Not supported IOS XE 16.9 IOS XE 17.3.2 Supported with Unified CM 10.5(2)SU8 or higher 10.5(x) release Not supported
Cisco ATA 187 Analog Telephone Adapter (EOS) End of Support End of Support 9.2(3) End of Support 9.2(3) End of Support 9.2(3) End of Support 9.2(3) Software Download

End of Support
9.2(3) Software Download

End of Support
9.3.1 9.3.1 End of Support
Cisco ATA 191 Analog Telephone Adapter Software Downloads 12.0(1)SR3 Software Downloads 12.0(1)SR2 Software Downloads 12.0(1)
Cisco ASR 1000 Series Aggregation Services Routers (EOS) 17.3.1 Software Download

EOS Notices
IOS XE 17.3.3 Software Download

EOS Notices
IOS XE 16.9.x IOS XE 17.3.3 Software Download
EOS Notices
IOS XE Fuji-16.8.1 ED1 or
IOS XE Everest-16.6.4 MD1
Software Download
EOS Notices
IOS XE Denali 16.3.3 IOS XE 16.9.5 Software Download

EOS Notices
IOS XE 3.15.1S Software Download

EOS Notices
Cisco 2800 Series Integrated Services Routers (EOS) End of Support End of Support 15.1(4)M12a End of Support 15.1(4)M12a End of Support 15.1(4)M10 End of Support
15.1(4)M10 Software Download

End of Support
15.1(4)M9 Software Download

End of Support
15.1(4)M8 15.1(4)M9 End of Support
Cisco 3800 Series Integrated Services Routers (EOS) End of Support End of Support 15.1(4)M12a End of Support 15.1(4)M12a End of Support 15.1(4)M10 End of Support 15.1(4)M10 Software Download

End of Support
15.1(4)M9 Software Download

End of Support
15.1(4)M8 15.1(4)M9 End of Support
Cisco 2900 Series Integrated Services Routers (EOS) Software Download

With 15.7(3)M4a, you must install an ES

EOS Notice
15.7(3)M7 Software Download

With 15.7(3)M4a, you must install an ES

EOS Notice
15.7(3)M4a + ES 15.7(3)M6 Software Download

With 15.7(3)M4a, you must install an ES

EOS Notice
15.7(3)M 15.7(3)M5 Software Download

EOS Notice
15.5(2)T1 15.7(3)M6 Software Download

EOS Notice
15.5(2)T1 15.5(3)M2 Software Download

EOS Notice
15.4(3)M1 Software Download

EOS Notice
15.2(4)M5 15.3(3)M3 or 15.4(1)T1

EOS Notice
Cisco 3900 Series Integrated Services Routers (EOS) Software Downloads

EOS Notices
15.7(3)M7 Software Downloads

EOS Notices
15.7(3)M4a + ES 15.7(3)M6 Software Download

With 15.7(3)M4a, you must install an ES

EOS Notices
15.7(3)M 15.7(3)M5 Software Download

EOS Notices
15.5(2)T1 15.7(3)M6 Software Download

EOS Notices
15.5(2)T1 15.5(3)M2 Software Download

EOS Notices
15.4(3)M1 Software Download

EOS Notices
15.2(4)M5 15.3(3)M3 or 15.4(1)T1

EOS Notices
Cisco 4321 Integrated Services Router (EOS) 17.9.1 Software Downloads

EOS Notices
IOS XE 17.3.3 Software Downloads IOS XE 16.9.2 IOS XE 17.3.3 Software Downloads IOS XE Fuji-16.8.1 ED1 or
IOS XE Everest-16.6.4 MD1
Software Downloads IOS XE Denali 16.3.3 IOS XE 16.9.5 Software Downloads IOS XE 3.15.1S IOS XE 3.16.2S Software Downloads IOS XE 3.13.1 Software Downloads IOS XE 3.13.1
Cisco 4331 Integrated Services Router (EOS) 17.9.1 Software Download

EOS Notices
IOS XE 17.3.3 Software Download IOS XE 16.9.2 IOS XE 17.3.3 Software Download IOS XE Fuji-16.8.1 ED1 or
IOS XE Everest-16.6.4 MD1
Software Download IOS XE Denali 16.3.3 IOS XE 16.9.5 Software Download IOS XE 3.15.1S+ IOS XE 3.16.2S Software Download IOS XE 3.13.1+ Software Download IOS XE 3.13.1+
Cisco 4351 Integrated Services Router (EOS) 17.9.1 Software Download

EOS Notices
IOS XE 17.3.3 Software Download IOS XE 16.9.2 IOS XE 17.3.3 Software Download IOS XE Fuji-16.8.1 ED1 or
IOS XE Everest-16.6.4 MD1
Software Download IOS XE Denali 16.3.3 IOS XE 16.9.5 Software Download IOS XE 3.15.1S IOS XE 3.16.2S Software Download IOS XE 3.13.1 Software Download IOS XE 3.13.1
Cisco 4431 Integrated Services Router (EOS) 17.9.1 Software Download

EOS Notices
IOS XE 17.3.3 Software Download IOS XE 16.9.2 IOS XE 17.3.3 Software Download IOS XE Fuji-16.8.1 ED1 or
IOS XE Everest-16.6.4 MD1
Software Download IOS XE Denali 16.3.3 IOS XE 16.9.5 Software Download IOS XE 3.15.1S IOS XE 3.16.2S Software Download IOS XE 3.13.1 Software Download IOS XE 3.13.1
Cisco 4451-X Integrated Services Router (EOS) 17.9.1 Software Download

EOS Notices
IOS XE 17.3.3 Software Download IOS XE 16.9.2 IOS XE 17.3.3 Software Download IOS XE Fuji-16.8.1 ED1 or
IOS XE Everest-16.6.4 MD1
Software Download IOS XE Denali 16.3.3 IOS XE 16.9.5 Software Download IOS XE 3.15.1S IOS XE 3.16.2S Software Download IOS XE 3.12.0 Software Download IOS XE 3.12.0
Cisco 4461 Integrated Services Router 17.9.1 17.12.1 Software Download IOS XE 17.3.3 Software Download IOS XE 16.9.2 IOS XE 17.3.3 Software Download

CUBE-supported from 17.2.1r
IOS XE 16.10 IOS XE 17.3.2 Software Download

Supported with Unified CM 12.0(1)SU2 or higher
IOS XE 16.9 IOS XE 17.3.2 Software Download

Supported with Unified CM 11.5(1)SU6 or higher 11.5(x) release
Not supported IOS XE 16.9 IOS XE 17.3.2 Software Download

Supported with Unified CM 10.5(2)SU8 or higher 10.5(x) release
Cisco Catalyst 8200 Series Edge Platforms 17.9.1 17.12.1 Software Download: 8200
IOS XE 17.4.1

8200L:
IOS XE 17.5.1
Software Download:
> 8200
> 8200L
8200
IOS XE 17.4.1

8200L:
IOS XE 17.5.1
Software Download:
> 8200
> 8200L

Supported from Unified CM 12.5(1)SU4 and higher
Cisco Catalyst 8300 Series Edge Platforms Software Download IOS XE 17.3.3 Software Download IOS XE 17.3.3 Software Download

Supported from Unified CM 12.5(1)SU4 and higher
Third Party Applications
Operating System VMware vSphere ESXi 7.0 U3 VMware vSphere ESXi 8.0 U1 (when all apps support) Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. VMware vSphere ESXi 6.7 VMware vSphere ESXi 7.0U1 Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. VMware vSphere ESXi 6.7 VMware vSphere ESXi 7.0U1 Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. VMware vSphere ESXi 6.5 Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. VMware vSphere ESXi 6.0 VMware vSphere ESXi 6.7 Some products may use an earlier version of VMware. Before upgrading VMware, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. VMware ESXi 5.5 For Collaboration: VMware ESXi 6.0

For Contact Center: VMware ESXi 5.5
VMware ESXi 5.5 VMware 5.1 U1 VMware 5.1 U1

1Early Deployment (ED): Software releases that provide new features and new platform support in addition to bug fixes.
Maintenance Deployment (MD): Software releases that provide bug fix support and ongoing software maintenance.

2Phone models that are End of Software Maintenance will continue to be supported on the latest Unified Communications Manager releases. However, they will not take advantage of any new Unified Communications Manager or firmware features associated with that release. For more information on End-of-Sale phone models, reference the model's End-of-Sale announcement for information on level of firmware and hardware support.

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